Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1 out of 5
4.1
(353 Reviews)
Open Ratings Snapshot
Rating breakdown 353 reviews
5 Stars
199
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product. 
(
165 out of 219
)
Best Buy Privacy Policy
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Customer Rating
2 out of 5
2
Poor power performance
on January 2, 2026
Posted by: COGTL
Gender:Male
Verified Purchase:Yes
The V9 is definitely under powered. If you want to use the boost mode, you're battery time goes down to 6 minutes. Definitely overpriced for what you get.
No, I would not recommend this to a friend.
User submitted photo
Response from DysonBy Dyson Customer ServiceJanuary 5, 2026
Hello there, thank you for sharing your feedback with us. We understand your concerns about the V9 feeling underpowered, the limited battery time in boost mode, and your impression of the product’s value. We appreciate you taking the time to let us know your experience.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Great vacuum
on January 1, 2026
Posted by: DeeP
Gender:Female
Verified Purchase:Yes
I got this as a Christmas present. I would have never thought this would be such a time saver. It goes under all of my furniture, great suction, easy to empty, lightweight, and so quiet!! Love - love - love it!
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceJanuary 5, 2026
Thank you for sharing such a wonderful review. We are thrilled to hear that your Dyson vacuum has been the perfect Christmas present and a true time saver in your home. It’s fantastic to know that the powerful suction, quiet performance, lightweight design, and ability to glide under furniture have made cleaning so effortless and enjoyable for you. Your enthusiastic feedback means a great deal to us, and we’re delighted that Dyson has brought such convenience and joy to your everyday routine.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Jet Plane vacuum
on December 31, 2025
Posted by: jet plane
Gender:Female
Verified Purchase:Yes
Love it very effective and sounds like a little jet plane when in use - in a good way!
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceJanuary 5, 2026
Thank you so much for sharing your feedback! We’re thrilled to hear that you love the vacuum and find it very effective. We also appreciate your fun description, it’s great to know it gives off that “jet plane” vibe in a positive way. Your input means a lot to us, and we’re glad the product is making your cleaning routine both powerful and enjoyable. We look forward to keeping your experience smooth and efficient every time!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Love the Dyson
on December 31, 2025
Posted by: Kathy
Gender:Female
Verified Purchase:Yes
I’ve had a Dyson for over 10 yrs. For Xmas I bought 3 dyson’s as Christmas gifts this year
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceJanuary 5, 2026
Hi, thank you so much for sharing your wonderful feedback with us. We’re truly delighted to hear that you’ve been a loyal Dyson owner for over 10 years and that you chose Dyson products as Christmas gifts this year. It’s great to know our machines continue to meet your expectations, and we sincerely appreciate your trust in us. We’re glad to hear this, and thank you again for your input, it means a lot to us.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Great vacuum
on December 30, 2025
Posted by: PT 5678
Verified Purchase:Yes
It's light, easy to use, great suction and has a long battery life. I can use it on floors, stairs, carpet and furniture (we have pets so there is always pet hair). It's also relatively affordable.
Response from DysonBy Dyson Customer ServiceJanuary 3, 2026
Hi there, thank you so much for sharing your wonderful review with us! We’re thrilled to hear that you’re enjoying the lightweight design, powerful suction, and long battery life of your Dyson vacuum, especially with the added benefit of tackling pet hair across floors, stairs, carpets, and furniture. Your feedback about its ease of use and affordability means a lot to us, and we’re delighted it’s making a positive difference in your home. Thank you again for choosing Dyson, we truly appreciate your support!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
A vacuum cleaner that changes lives
on December 29, 2025
Posted by: Samuele
Gender:Male
Verified Purchase:Yes
Wonderful tool. It literally changed my life. So light and powerful. I love the way it looks when it’s attached to the wall. I use it all the time. Our house has never been so clean!
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceDecember 31, 2025
Hello Samuele, thank you so much for sharing your experience! We’re thrilled to hear how much you’re enjoying your Dyson and that it’s making such a positive difference in keeping your home clean. Your satisfaction means a lot to us.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
So effective!
on December 29, 2025
Posted by: HappyCustomer
Gender:Female
Verified Purchase:Yes
I bought this vacuum a few weeks ago and absolutely love it! It’s so lightweight, effective, and easy to use and so much easier than dragging out my large, heavy vacuum. It gets in all of the right spaces. I’ve thrown away my broom because I don’t need it anymore.
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceDecember 31, 2025
Hi, thank you so much for sharing your wonderful feedback with us and we truly appreciate hearing about your experience. We’re delighted to know that your Dyson vacuum has made cleaning so much easier and more effective for you, and that its lightweight design and versatility have been such a great fit for your home. It’s always encouraging to hear that our engineering has helped simplify everyday tasks, and we’re glad the machine’s performance has lived up to your expectations. Thank you again for your input, and please be assured that we’ll continue striving to deliver products that make cleaning even more effortless.
Written by a customer while visiting Dyson
Customer Rating
2 out of 5
2
on December 28, 2025
Posted by: Jan21
Verified Purchase:Yes
I am disappointed that there isn’t a light . And , also I wish there was a trigger lock on the handle.
I love how light weight it is.
Response from DysonBy Dyson Customer ServiceDecember 30, 2025
Thank you for sharing your feedback with us. We’re glad to hear you appreciate the lightweight design, and we’ve noted your comments regarding the absence of a light and a trigger lock on the handle. Your input is valuable and helps us as we continue to improve our machines. If you’d like further assistance, we kindly ask that you contact us via live chat or phone support, where our team will be happy to help you. Thank you again for taking the time to share your experience.
Written by a customer while visiting Dyson
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