Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
197
4 Stars
65
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
163 out of
217)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: OS72
Gender:Male
Verified Purchase:Yes
This vacuum cleaner is the best one we’ve ever had. It’s lightweight, cleans very well, is easy to maneuver and easy to change attachments and the battery and empty the tank. The battery life is good, being able to change settings is easy. All in all a great little machine!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 12, 2026
Thank you for sharing your experience with us. We’re so glad to hear that you’re enjoying how lightweight and easy to use your vacuum is, and that the battery and attachments are working well for you. It’s great to know it’s making cleaning easier and more efficient, and we really appreciate you taking the time to share your feedback.
Written by a customer while visiting Dyson
Posted by: Best
Gender:Female
Verified Purchase:Yes
I love it and I can’t believe I waited so long to buy it. This is for smaller house or apartment. If you have a large house get the V15 or one with bigger holding capacity.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 13, 2026
Hello there, thank you for your fantastic review! We are thrilled that you love your vacuum and appreciate your excellent advice about matching this model to smaller spaces while recommending the larger V15 for bigger homes.
Written by a customer while visiting Dyson
Posted by: Reis
Gender:Female
Verified Purchase:Yes
I like to use the slim vacuum with an attachment to clean my carpeted stairs and tight places. However it was heavy and difficult to maneuver. But the roller to clean the floor and carpet worked well.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 26, 2026
We are glad your machine is working well, and we sincerely appreciate you taking the time to share your positive feedback with us. Thank you for choosing Dyson!
Written by a customer while visiting Dyson
Posted by: Mary
Verified Purchase:Yes
Suction and maneuverability are definitely a big improvement over the vacuum cleaner that I have been using. I also love that I no longer need to worry about tripping over the cord while I’m vacuuming! I do believe after just a couple of weeks, my carpeting looks better. That was a bonus that I hadn’t thought about!
Response from DysonBy Dyson Customer Service, April 23, 2026
Thank you so much for your kind and positive feedback. It truly means a lot! We deeply appreciate the time you took to share your feedback, and we want to assure you that your input is valued and will be kept in mind moving forward. Your encouragement motivates us to continue providing the best support we can, and we are grateful for the trust you place in us.
Written by a customer while visiting Dyson
Posted by: Gammy
Gender:Female
Verified Purchase:Yes
I should have bought a better model. Too light doń´t clean an as well as my older Dyson. Am thinking of sending back and go up a model or 2. is that possible?
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Posted by: Joseph
Verified Purchase:Yes
I am having the worst time putting this machine together! Is there a 800 number to call?
Written by a customer while visiting Dyson
Posted by: Emma uses V9
Gender:Female
Verified Purchase:Yes
I bought the V9 two weeks ago and have been happy with it overall. It’s very lightweight and surprisingly quiet. The battery only lasts about 20–30 minutes, but that hasn’t been a problem for me since I mainly use it in the bedroom suites. It’s convenient and easy to handle for light cleaning. One thing to note is that the “submarine” function is basically just a wet mop, so don’t expect deep scrubbing. I understand that it is a trade-off for the lightweight, so I give it 5 stars.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Akayak
Gender:Male
Verified Purchase:Yes
This is my second Dyson Vacuum and we just love it.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 16, 2026
Hello Akayak, thank you for sharing your feedback. It’s wonderful to hear that you’re enjoying your second Dyson vacuum! We truly appreciate you choosing us again, and there’s no better compliment than knowing our machines have become such a trusted part of your home.
Written by a customer while visiting Dyson