Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1 out of 5
4.1
(356 Reviews)
Open Ratings Snapshot
Rating breakdown 356 reviews
5 Stars
202
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product. 
(
166 out of 220
)
Best Buy Privacy Policy
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Customer Rating
2 out of 5
2
Not a great design.
on June 18, 2026
Posted by: Livi
Verified Purchase:Yes
The canister clogs and isn’t a good design at all. The v7 and v8 is much easier.
Response from DysonBy Dyson Customer Service, June 22, 2026
Thank you for sharing your feedback regarding the canister design and how it compares to the V7 and V8 models. We assure you your input is valuable and has been shared directly with our design team for future product improvements. For any ongoing performance or clogging issues, please contact us via live chat or phone-1-866-693-9766, where our agents will gladly assist you. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Good maneuverability
on June 13, 2026
Posted by: Dyson
Verified Purchase:Yes
Its a great, lightweight stick vac. The submarine attachment cleaned my kitchen floor.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, June 15, 2026
Thank you for sharing your experience, and we are glad to hear that your Dyson V9 Submarine is performing so well for you. We are delighted that its lightweight design and Submarine attachment are delivering excellent cleaning results on your kitchen floor, and we appreciate you taking the time to share this positive feedback.
Written by a customer while visiting Dyson
Customer Rating
1 out of 5
1
Disappointed
on June 11, 2026
Posted by: Nanette
Gender:Female
Verified Purchase:Yes
So far I am not having a positive experience. I don’t know what I’m doing wrong or if the machine is defective. It does not pick up anything, not even sand. Just move it around! For the amount of money I paid I expected something effective!
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, June 11, 2026
Thank you for your feedback, and we apologize that your machine is not meeting performance expectations. We understand your concern when an investment does not pick up debris effectively, and we assure you we want to make this right. If you continue to face performance issues, please contact us via live chat or phone-1-866-693-9766, so our agents can immediately troubleshoot and assist you. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Maneuverability and suction great!
on June 2, 2026
Posted by: Happy Camper
Gender:Male
Verified Purchase:Yes
I’ve used the Dyson V9 Motorbar primarily on laminate and tile floors in a small home, and it’s the best vacuum I’ve owned. The suction power is excellent, and the Motorbar does a great job with hair detangling. Maneuverability is one of its strongest features—it easily gets along edges and into tight areas.
Battery life has been very good for my needs. On Eco mode, I can vacuum my entire home on a single charge. Maintenance is simple, and overall performance has been reliable.
The noise level is reasonable and not excessive. I also use it on a bathroom rug, where the lowest power setting actually works best because the vacuum has such strong suction.
I was so impressed with the vacuum that I ended up showing it to a home warranty technician while he was working in my house. He was holding his tools in one hand and trying the V9 Motorbar with the other. He immediately noticed the strong suction and how easy it was to maneuver, especially along floor edges.
We purchased ours on sale, which made it an even better value. For laminate, tile, rugs, pet hair, and everyday cleaning, I would highly recommend the Dyson V9 Motorbar. It has exceeded my expectations.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Sooo impressed
on May 20, 2026
Posted by: AAAA
Gender:Female
Verified Purchase:Yes
I think the compatibility and functionality will be perfect for our new home. Easy to operate and easy to maintain/clean.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 20, 2026
We are thrilled to hear that you are so impressed with your new machine! Thank you so much for sharing this wonderful feedback. We are glad to know that the compatibility, ease of operation, and simple maintenance are a perfect fit for your beautiful new home. Welcome to the family, and thank you again for choosing us!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Love my Dyson
on May 16, 2026
Posted by: Iseldagg
Gender:Female
Verified Purchase:Yes
I find myself wanting to vacuum just about every day. Something I did tested before I got the Dyson.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 19, 2026
Thank you so much for the kind words! We really appreciate the great feedback. If anything comes up or you need support, we've got your back.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Great vacuum cleaner
on May 12, 2026
Posted by: OS72
Gender:Male
Verified Purchase:Yes
This vacuum cleaner is the best one we’ve ever had. It’s lightweight, cleans very well, is easy to maneuver and easy to change attachments and the battery and empty the tank. The battery life is good, being able to change settings is easy. All in all a great little machine!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 12, 2026
Thank you for sharing your experience with us. We’re so glad to hear that you’re enjoying how lightweight and easy to use your vacuum is, and that the battery and attachments are working well for you. It’s great to know it’s making cleaning easier and more efficient, and we really appreciate you taking the time to share your feedback.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Great product
on May 11, 2026
Posted by: Best
Gender:Female
Verified Purchase:Yes
I love it and I can’t believe I waited so long to buy it. This is for smaller house or apartment. If you have a large house get the V15 or one with bigger holding capacity.
I would recommend this to a friend!
User submitted photo
Response from DysonBy Dyson Customer Service, May 13, 2026
Hello there, thank you for your fantastic review! We are thrilled that you love your vacuum and appreciate your excellent advice about matching this model to smaller spaces while recommending the larger V15 for bigger homes.
Written by a customer while visiting Dyson
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