Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1 out of 5
4.1
(350 Reviews)
Open Ratings Snapshot
Rating breakdown 350 reviews
5 Stars
197
4 Stars
65
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product. 
(
163 out of 217
)
Best Buy Privacy Policy
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Customer Rating
4 out of 5
4
Good purchase
on January 4, 2026
Posted by: KMURB
Gender:Female
Verified Purchase:Yes
So far so good, works great to pick up dog hair. Easy to use, my only complaint is you have to constantly hold the power button and after a while it hurts your hand.
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceJanuary 7, 2026
Thank you for sharing your feedback. We’re glad to hear the vacuum is working great for dog hair and easy to use! We’ve noted your concern about having to constantly hold the power button, and we appreciate you bringing this to our attention. Your satisfaction matters to us, and we’ll continue striving to make every experience more comfortable and convenient.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Dyson
on January 4, 2026
Posted by: KA04
Verified Purchase:Yes
Nice small vacuum for touchups, easy for when don't want to pull out larger vacuum
Response from DysonBy Dyson Customer ServiceJanuary 7, 2026
We’re so pleased to know your Dyson has been a practical choice for touchups. The compact build was designed exactly for those times when you want something quick and easy without pulling out a larger vacuum. It’s great to hear that the cordless convenience has made cleaning faster and more effortless. Your kind words are greatly appreciated, and we’re glad this model is fitting perfectly into your lifestyle.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
on January 4, 2026
Posted by: Michelle
Verified Purchase:Yes
Bought this for my daughter and she absolutely loves it
Response from DysonBy Dyson Customer ServiceJanuary 7, 2026
Hi, thank you so much for sharing your feedback with us, and we truly appreciate it. We’re delighted to hear that your daughter is enjoying her Dyson, and it’s wonderful to know the product is meeting your expectations. We’re glad to hear this, and sincerely thank you for your input, as it helps us continue to provide the best experience for our customers.
Written by a customer while visiting Dyson
Customer Rating
4 out of 5
4
New invention
on January 2, 2026
Posted by: Pandanan
Gender:Female
Verified Purchase:Yes
I AM enjoying the high level of clean I get. I'M not swishing around dirty water but using fresh clean water continously. Floors are much cleaner and sanitary
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceJanuary 6, 2026
Thank you for sharing your experience with our new invention! We’re delighted to hear that you’re enjoying the high level of clean it provides. Using fresh water continuously instead of swishing around dirty water is exactly the kind of innovation we aim for, and we’re thrilled it’s making your floors cleaner and more sanitary. Your feedback motivates us to keep creating solutions that truly improve everyday cleaning.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Better cleaner
on January 2, 2026
Posted by: Quilter57
Gender:Female
Verified Purchase:Yes
I am picking up more dust and dust with this vac. My old ones doesnt come close.
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceJanuary 6, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that your new vacuum is performing so well and helping you pick up more dust compared to your previous model. It’s wonderful to know the improved cleaning power is making a noticeable difference for you. We truly appreciate your comments and are glad you’re enjoying the results.
Written by a customer while visiting Dyson
Customer Rating
2 out of 5
2
Poor power performance
on January 2, 2026
Posted by: COGTL
Gender:Male
Verified Purchase:Yes
The V9 is definitely under powered. If you want to use the boost mode, you're battery time goes down to 6 minutes. Definitely overpriced for what you get.
No, I would not recommend this to a friend.
User submitted photo
Response from DysonBy Dyson Customer ServiceJanuary 5, 2026
Hello there, thank you for sharing your feedback with us. We understand your concerns about the V9 feeling underpowered, the limited battery time in boost mode, and your impression of the product’s value. We appreciate you taking the time to let us know your experience.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Great vacuum
on January 1, 2026
Posted by: DeeP
Gender:Female
Verified Purchase:Yes
I got this as a Christmas present. I would have never thought this would be such a time saver. It goes under all of my furniture, great suction, easy to empty, lightweight, and so quiet!! Love - love - love it!
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceJanuary 5, 2026
Thank you for sharing such a wonderful review. We are thrilled to hear that your Dyson vacuum has been the perfect Christmas present and a true time saver in your home. It’s fantastic to know that the powerful suction, quiet performance, lightweight design, and ability to glide under furniture have made cleaning so effortless and enjoyable for you. Your enthusiastic feedback means a great deal to us, and we’re delighted that Dyson has brought such convenience and joy to your everyday routine.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Jet Plane vacuum
on December 31, 2025
Posted by: jet plane
Gender:Female
Verified Purchase:Yes
Love it very effective and sounds like a little jet plane when in use - in a good way!
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceJanuary 5, 2026
Thank you so much for sharing your feedback! We’re thrilled to hear that you love the vacuum and find it very effective. We also appreciate your fun description, it’s great to know it gives off that “jet plane” vibe in a positive way. Your input means a lot to us, and we’re glad the product is making your cleaning routine both powerful and enjoyable. We look forward to keeping your experience smooth and efficient every time!
Written by a customer while visiting Dyson
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