Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(353 Reviews)
Rating breakdown 353 reviews
5 Stars
199
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
165 out of
219)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: DY2025
Verified Purchase:Yes
I bought this end of November and I am very pleased and happy with it. It really works very well with vacumming the carpets. I have kept it on ECO and it does a great job.
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you for sharing your feedback. We’re so glad to hear you’re pleased with your purchase and that it’s working wonderfully on carpets, even on ECO mode! Your satisfaction means a lot to us, and we’re delighted the features are making a real difference in your cleaning routine.
Written by a customer while visiting Dyson
Posted by: Shadow 2025
Gender:Female
Verified Purchase:Yes
Design very good and convenience to use, but poor quality of battery.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 7, 2026
We’re grateful for your feedback. It’s encouraging to hear the design and ease of use have been positive, but we’re sorry the battery has not met your expectations. Your trust in Dyson is important to us, and we’d like to help improve your experience. Please connect with our live chat or call support team, so we can assist you further.
Written by a customer while visiting Dyson
Posted by: Boss
Gender:Female
Verified Purchase:Yes
Quite disappointed. It’s light weight, however it’s not a strong enough suction that you’d expect from Dyson. It doesn’t operate well on higher pile areas and you have to hold the trigger down to use it
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 7, 2026
Hi, thank you for sharing your feedback with us, and we truly appreciate it. We’re sorry to hear that the suction performance and trigger design did not meet your expectations, and we completely understand how frustrating that can be, especially on higher pile areas. Please be assured that your input is valuable to us and helps in improving our technology. If you experience any performance issues, we encourage you to reach out via live chat at dyson.com/support/contact-us or call our support team at 866-693-9766. Our team is available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST, and we’ll be glad to assist you further.
Written by a customer while visiting Dyson
Posted by: KMURB
Gender:Female
Verified Purchase:Yes
So far so good, works great to pick up dog hair. Easy to use, my only complaint is you have to constantly hold the power button and after a while it hurts your hand.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you for sharing your feedback. We’re glad to hear the vacuum is working great for dog hair and easy to use! We’ve noted your concern about having to constantly hold the power button, and we appreciate you bringing this to our attention. Your satisfaction matters to us, and we’ll continue striving to make every experience more comfortable and convenient.
Written by a customer while visiting Dyson
Posted by: KA04
Verified Purchase:Yes
Nice small vacuum for touchups, easy for when don't want to pull out larger vacuum
Response from DysonBy Dyson Customer Service, January 7, 2026
We’re so pleased to know your Dyson has been a practical choice for touchups. The compact build was designed exactly for those times when you want something quick and easy without pulling out a larger vacuum. It’s great to hear that the cordless convenience has made cleaning faster and more effortless. Your kind words are greatly appreciated, and we’re glad this model is fitting perfectly into your lifestyle.
Written by a customer while visiting Dyson
Posted by: Michelle
Verified Purchase:Yes
Bought this for my daughter and she absolutely loves it
Response from DysonBy Dyson Customer Service, January 7, 2026
Hi, thank you so much for sharing your feedback with us, and we truly appreciate it. We’re delighted to hear that your daughter is enjoying her Dyson, and it’s wonderful to know the product is meeting your expectations. We’re glad to hear this, and sincerely thank you for your input, as it helps us continue to provide the best experience for our customers.
Written by a customer while visiting Dyson
Posted by: Pandanan
Gender:Female
Verified Purchase:Yes
I AM enjoying the high level of clean I get. I'M not swishing around dirty water but using fresh clean water continously. Floors are much cleaner and sanitary
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 6, 2026
Thank you for sharing your experience with our new invention! We’re delighted to hear that you’re enjoying the high level of clean it provides. Using fresh water continuously instead of swishing around dirty water is exactly the kind of innovation we aim for, and we’re thrilled it’s making your floors cleaner and more sanitary. Your feedback motivates us to keep creating solutions that truly improve everyday cleaning.
Written by a customer while visiting Dyson
Posted by: Quilter57
Gender:Female
Verified Purchase:Yes
I am picking up more dust and dust with this vac. My old ones doesnt come close.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 6, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that your new vacuum is performing so well and helping you pick up more dust compared to your previous model. It’s wonderful to know the improved cleaning power is making a noticeable difference for you. We truly appreciate your comments and are glad you’re enjoying the results.
Written by a customer while visiting Dyson