Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1 out of 5
4.1
(356 Reviews)
Open Ratings Snapshot
Rating breakdown 356 reviews
5 Stars
202
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product. 
(
166 out of 220
)
Best Buy Privacy Policy
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Customer Rating
5 out of 5
5
on January 6, 2026
Posted by: MMP!!
Gender:Female
Verified Purchase:Yes
Excellent performance and easy to use. Lightweight and charging is easy.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that you’re enjoying the excellent performance of your Dyson, along with its lightweight design and ease of use. It’s great to know that charging has been simple and convenient for you, and we truly appreciate you taking the time to highlight these features. We’re thrilled your Dyson is making cleaning easier and more effective in your home!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
on January 5, 2026
Posted by: Elle
Verified Purchase:Yes
Its performance and maneuverability are awesome! Filtration is great, attachments are perfect. Not noise or loud. Battery life is great as well. Highly recommend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Hello, thank you for sharing your feedback. We are delighted to hear that your Dyson cordless machine is delivering excellent performance and maneuverability, while also providing strong filtration and versatile attachments to meet your cleaning needs. It’s wonderful to know that you find it quiet in operation and that the battery life supports your cleaning routine with ease. At Dyson, we design our technology to combine powerful performance with convenience, and your experience reflects our commitment to creating machines that make everyday tasks simpler and more effective. We sincerely appreciate you taking the time to recommend it. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Excellent replacement
on January 5, 2026
Posted by: GPA’er
Verified Purchase:Yes
Some wives love jewelry, some love chocolate, mines loves both plus a Dyson !
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you so much for sharing this delightful review! We absolutely love hearing that your wife enjoys her Dyson as much as her jewelry and chocolate—what a wonderful compliment. We’re thrilled the replacement has been such a hit, and we truly appreciate you choosing Dyson for something so special.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Great Features
on January 4, 2026
Posted by: DY2025
Verified Purchase:Yes
I bought this end of November and I am very pleased and happy with it. It really works very well with vacumming the carpets. I have kept it on ECO and it does a great job.
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you for sharing your feedback. We’re so glad to hear you’re pleased with your purchase and that it’s working wonderfully on carpets, even on ECO mode! Your satisfaction means a lot to us, and we’re delighted the features are making a real difference in your cleaning routine.
Written by a customer while visiting Dyson
Customer Rating
3 out of 5
3
on January 4, 2026
Posted by: Shadow 2025
Gender:Female
Verified Purchase:Yes
Design very good and convenience to use, but poor quality of battery.
No, I would not recommend this to a friend.
User submitted photo
Response from DysonBy Dyson Customer Service, January 7, 2026
We’re grateful for your feedback. It’s encouraging to hear the design and ease of use have been positive, but we’re sorry the battery has not met your expectations. Your trust in Dyson is important to us, and we’d like to help improve your experience. Please connect with our live chat or call support team, so we can assist you further.
Written by a customer while visiting Dyson
Customer Rating
1 out of 5
1
Subpar
on January 4, 2026
Posted by: Boss
Gender:Female
Verified Purchase:Yes
Quite disappointed. It’s light weight, however it’s not a strong enough suction that you’d expect from Dyson. It doesn’t operate well on higher pile areas and you have to hold the trigger down to use it
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 7, 2026
Hi, thank you for sharing your feedback with us, and we truly appreciate it. We’re sorry to hear that the suction performance and trigger design did not meet your expectations, and we completely understand how frustrating that can be, especially on higher pile areas. Please be assured that your input is valuable to us and helps in improving our technology. If you experience any performance issues, we encourage you to reach out via live chat at dyson.com/support/contact-us or call our support team at 866-693-9766. Our team is available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST, and we’ll be glad to assist you further.
Written by a customer while visiting Dyson
Customer Rating
4 out of 5
4
Good purchase
on January 4, 2026
Posted by: KMURB
Gender:Female
Verified Purchase:Yes
So far so good, works great to pick up dog hair. Easy to use, my only complaint is you have to constantly hold the power button and after a while it hurts your hand.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you for sharing your feedback. We’re glad to hear the vacuum is working great for dog hair and easy to use! We’ve noted your concern about having to constantly hold the power button, and we appreciate you bringing this to our attention. Your satisfaction matters to us, and we’ll continue striving to make every experience more comfortable and convenient.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Dyson
on January 4, 2026
Posted by: KA04
Verified Purchase:Yes
Nice small vacuum for touchups, easy for when don't want to pull out larger vacuum
Response from DysonBy Dyson Customer Service, January 7, 2026
We’re so pleased to know your Dyson has been a practical choice for touchups. The compact build was designed exactly for those times when you want something quick and easy without pulling out a larger vacuum. It’s great to hear that the cordless convenience has made cleaning faster and more effortless. Your kind words are greatly appreciated, and we’re glad this model is fitting perfectly into your lifestyle.
Written by a customer while visiting Dyson
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