Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
197
4 Stars
65
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
163 out of
217)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Maxdyson
Gender:Female
Verified Purchase:Yes
The cordless vacuum part works well. I like the quick empty and removable battery for charging. The mop feature is terrible and I dont even bother to use it. You cannot use any soap with it and it doesnt really suction/circulate like a true bac mop. It basically just shoves water around on your floor. I do a better job with a damp paper towel.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 7, 2026
Hi there, thank you for sharing your feedback with us. We’re glad to hear you’re enjoying the cordless vacuum’s performance, quick‑empty feature, and removable battery, and we truly appreciate your comments regarding the mop function. Your satisfaction is very important to us, and we’d love the opportunity to make your experience even better. If you’re open to it, please reach out to our live chat or voice support team, where we’ll be ready to assist you further and explore solutions together. Thank you again for your input and for being part of the Dyson community.
Written by a customer while visiting Dyson
Posted by: Renny
Gender:Female
Verified Purchase:Yes
I bought this before Thanksgiving. I’ve never had a battery powered vacuum. I love the ease but not impressed with the power to pick up anything other than pet hair. I have carpet on my stairs and the anti tangle screw attachment doesn’t work
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 8, 2026
Hello there, thanks for taking the time to leave a review. It’s great to hear you’re enjoying the ease of a battery‑powered vacuum, and we’re sorry you’re not seeing the pickup power you expected on carpeted stairs. Your feedback about the anti‑tangle screw tool is important to us. If you would like help troubleshooting or exploring options better suited for your home, our Live Chat and phone support teams are always here to help.
Written by a customer while visiting Dyson
Posted by: MMP!!
Gender:Female
Verified Purchase:Yes
Excellent performance and easy to use. Lightweight and charging is easy.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that you’re enjoying the excellent performance of your Dyson, along with its lightweight design and ease of use. It’s great to know that charging has been simple and convenient for you, and we truly appreciate you taking the time to highlight these features. We’re thrilled your Dyson is making cleaning easier and more effective in your home!
Written by a customer while visiting Dyson
Posted by: Elle
Verified Purchase:Yes
Its performance and maneuverability are awesome! Filtration is great, attachments are perfect. Not noise or loud. Battery life is great as well. Highly recommend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Hello, thank you for sharing your feedback. We are delighted to hear that your Dyson cordless machine is delivering excellent performance and maneuverability, while also providing strong filtration and versatile attachments to meet your cleaning needs. It’s wonderful to know that you find it quiet in operation and that the battery life supports your cleaning routine with ease. At Dyson, we design our technology to combine powerful performance with convenience, and your experience reflects our commitment to creating machines that make everyday tasks simpler and more effective. We sincerely appreciate you taking the time to recommend it. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Posted by: GPA’er
Verified Purchase:Yes
Some wives love jewelry, some love chocolate, mines loves both plus a Dyson !
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you so much for sharing this delightful review! We absolutely love hearing that your wife enjoys her Dyson as much as her jewelry and chocolate—what a wonderful compliment. We’re thrilled the replacement has been such a hit, and we truly appreciate you choosing Dyson for something so special.
Written by a customer while visiting Dyson
Posted by: DY2025
Verified Purchase:Yes
I bought this end of November and I am very pleased and happy with it. It really works very well with vacumming the carpets. I have kept it on ECO and it does a great job.
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you for sharing your feedback. We’re so glad to hear you’re pleased with your purchase and that it’s working wonderfully on carpets, even on ECO mode! Your satisfaction means a lot to us, and we’re delighted the features are making a real difference in your cleaning routine.
Written by a customer while visiting Dyson
Posted by: Shadow 2025
Gender:Female
Verified Purchase:Yes
Design very good and convenience to use, but poor quality of battery.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 7, 2026
We’re grateful for your feedback. It’s encouraging to hear the design and ease of use have been positive, but we’re sorry the battery has not met your expectations. Your trust in Dyson is important to us, and we’d like to help improve your experience. Please connect with our live chat or call support team, so we can assist you further.
Written by a customer while visiting Dyson
Posted by: Boss
Gender:Female
Verified Purchase:Yes
Quite disappointed. It’s light weight, however it’s not a strong enough suction that you’d expect from Dyson. It doesn’t operate well on higher pile areas and you have to hold the trigger down to use it
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 7, 2026
Hi, thank you for sharing your feedback with us, and we truly appreciate it. We’re sorry to hear that the suction performance and trigger design did not meet your expectations, and we completely understand how frustrating that can be, especially on higher pile areas. Please be assured that your input is valuable to us and helps in improving our technology. If you experience any performance issues, we encourage you to reach out via live chat at dyson.com/support/contact-us or call our support team at 866-693-9766. Our team is available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST, and we’ll be glad to assist you further.
Written by a customer while visiting Dyson