Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(356 Reviews)
Rating breakdown 356 reviews
5 Stars
202
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
166 out of
220)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: vacuum review
Verified Purchase:Yes
Really great vacuum.It's light, easy to maneuver, and sucks up everything in sight.
Response from DysonBy Dyson Customer Service, January 12, 2026
Thanks so much for sharing your experience with us. We’re really happy to hear that your vacuum feels light, easy to maneuver, and is picking up everything so effortlessly for you. It means a lot to know it’s making your cleaning routine easier. We truly appreciate your feedback!
Written by a customer while visiting Dyson
Posted by: Cleaning 2011
Gender:Female
Verified Purchase:Yes
Got this as a gift-was super excited, long-time dyson owner. The highest suction (which is the only one worth using) has a VERY limited battery life even on a full charge-disappointing!
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 9, 2026
Thank you for sharing your feedback with us. We truly appreciate your loyalty as a long-time Dyson owner and your excitement in receiving this gift. We completely understand your concern about the battery life on the highest suction setting and how important it is for your machine to deliver the performance you expect. Your satisfaction is very important to us, and we’d love the opportunity to make this experience better for you. If you’re comfortable, please reach out to our live chat or call our support team, where we’re ready to assist you with tips, guidance, or solutions tailored to your needs. Thank you again for your input. We look forward to helping you get the most from your Dyson machine!
Written by a customer while visiting Dyson
Posted by: Barb
Verified Purchase:Yes
received this for Christmas 2025. It picks up dirt and hair just fine. My only wish would be that it would have a "constant on" feature instead of me having to hold the trigger the whole time.
Response from DysonBy Dyson Customer Service, January 9, 2026
Hello, thanks for taking the time to leave a review. It’s great to know your Dyson is picking up dirt and hair effectively. We hear you on the constant‑on feature having to hold the trigger the entire time can certainly be noticeable during longer cleans. Your feedback is valuable to us. If you would like to explore ways to make cleaning more comfortable or have any concerns, our Live Chat and phone support teams are here to help.
Written by a customer while visiting Dyson
Posted by: calibrikaye
Gender:Female
Verified Purchase:Yes
We’ve had the Animal V8 for 6 years and been so happy. I was hoping an update would be the power trigger on the handle clicking in while in use-I dislike having to keep it pressed down. Mostly satisfied with the V9 Submarine so far. The device is more light weight and maneuvers extremely well. The mop feature is great though additional attention is needed when cleaning spots (I have two young boys and a dog) on the floor and the mop head change out and drying time can be an extra hassle. This is a device I use daily in my home.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 8, 2026
Thank you for sharing your experience with us! We’re thrilled to hear that your V8 Animal served you well for six years and that you’re enjoying the lightweight design and maneuverability of the V9 Submarine. It’s great to know the mop feature is making a difference in your daily cleaning routine, especially with a busy household! We truly appreciate your feedback on the power trigger and mop head maintenance. Your insights help us continue improving our products to better suit your needs. Thank you for being a valued Dyson owner and for taking the time to share your thoughts!
Written by a customer while visiting Dyson
Posted by: Sbkdy
Verified Purchase:Yes
Always get a message to clean the filter .., even after cleaning also says the same.. I am really fed up with the cleaning process
Response from DysonBy Dyson Customer Service, January 8, 2026
Hi, thank you for sharing your feedback with us. We appreciate your time, and sorry for the inconvenience and want to assure you that we’re here to help. If you experience any performance issues or need further assistance, please reach out to us via live chat at http://ms.spr.ly/6425tNGBB or call our support team at 866-693-9766. Our team is available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST. We’ll do everything we can to ensure you have the best experience possible.
Written by a customer while visiting Dyson
Posted by: Grandmere52
Gender:Female
Verified Purchase:Yes
I received this for Christmas and I can not tell you enough how much I love this vacuum!!! It is so easy to use. So powerful!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 8, 2026
Hi there, thank you so much for sharing this it’s wonderful to hear how much you’re loving your vacuum! We’re thrilled that the performance and ease of use have made such a great impression, especially as a Christmas gift. If you ever have questions or need tips to get even more out of your machine, our Live Chat and phone support teams are always happy to help.
Written by a customer while visiting Dyson
Posted by: Maxdyson
Gender:Female
Verified Purchase:Yes
The cordless vacuum part works well. I like the quick empty and removable battery for charging. The mop feature is terrible and I dont even bother to use it. You cannot use any soap with it and it doesnt really suction/circulate like a true bac mop. It basically just shoves water around on your floor. I do a better job with a damp paper towel.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 7, 2026
Hi there, thank you for sharing your feedback with us. We’re glad to hear you’re enjoying the cordless vacuum’s performance, quick‑empty feature, and removable battery, and we truly appreciate your comments regarding the mop function. Your satisfaction is very important to us, and we’d love the opportunity to make your experience even better. If you’re open to it, please reach out to our live chat or voice support team, where we’ll be ready to assist you further and explore solutions together. Thank you again for your input and for being part of the Dyson community.
Written by a customer while visiting Dyson
Posted by: Renny
Gender:Female
Verified Purchase:Yes
I bought this before Thanksgiving. I’ve never had a battery powered vacuum. I love the ease but not impressed with the power to pick up anything other than pet hair. I have carpet on my stairs and the anti tangle screw attachment doesn’t work
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 8, 2026
Hello there, thanks for taking the time to leave a review. It’s great to hear you’re enjoying the ease of a battery‑powered vacuum, and we’re sorry you’re not seeing the pickup power you expected on carpeted stairs. Your feedback about the anti‑tangle screw tool is important to us. If you would like help troubleshooting or exploring options better suited for your home, our Live Chat and phone support teams are always here to help.
Written by a customer while visiting Dyson