Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
197
4 Stars
65
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
163 out of
217)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Linosol32
Gender:Male
Verified Purchase:Yes
Wish I could have kept this. The suction is top notice, just having to hold down the trigger button was not ideal for my wife and I. Did cause some discomfort
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 15, 2026
Thank you so much for sharing your feedback with us; we truly appreciate it. We’re glad to hear the suction performance impressed you, and we completely understand how having to hold down the trigger button caused some discomfort for you and your wife. Your experience is important to us, and feedback like yours helps us improve. If you ever face any performance issues or need further assistance, please don’t hesitate to reach out to us via live chat or phone; our agents will be more than happy to help. Thank you again for your valuable input!
Written by a customer while visiting Dyson
Posted by: Bb77
Gender:Female
Verified Purchase:Yes
I generally like this vacuum. It picks up dirt very well. It maneuvers seamlessly. Have never even needed more powerful mode. It’s lightweight. On the downside it’s hard on the arthritis in my hand to constantly hold power button. It doesn’t snap in place to stand on its own so you can move something to vacuum around. Also I miss having a light so I a see dirt in dark room (ie. laundry room)
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 15, 2026
Hi there, thank you for sharing your detailed feedback! We are truly sorry for the inconvenience you’ve encountered with your order. We’re delighted to hear that you enjoy the powerful cleaning performance, seamless maneuverability, and lightweight design of your Dyson vacuum. Your satisfaction is very important to us, and we’d love the opportunity to assist you further. Please feel free to reach out to our live chat or voice support team, we’re always ready to help and ensure you get the most from your Dyson product. Thank you again for choosing Dyson!
Written by a customer while visiting Dyson
Posted by: what
Verified Purchase:Yes
when using the battery always comes loose the way it is setup.
Response from DysonBy Dyson Customer Service, January 14, 2026
Hi, thank you for sharing your feedback with us. We appreciate you taking the time to let us know about your experience, and we’re sorry to hear that the battery feels loose during use. Your comments are valuable, and we’ll make sure they’re passed along to the relevant team. If you notice any performance issues because of this, please don’t hesitate to reach out to us via live chat at http://ms.spr.ly/6427t7Zr5 or by calling our support team at 866-693-9766. We’re available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST. We’ll be happy to assist you further.
Written by a customer while visiting Dyson
Posted by: The cleaning lady
Gender:Female
Verified Purchase:Yes
I do like this device, but the mopping head gets dirty and starts to streak. Idk if I need to use a different cleaner with it or what? I do vacuum before I mop.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 14, 2026
Thank you for sharing your feedback! We’re glad to hear that you like the device and appreciate your note about the mopping head getting dirty and causing streaks. If you face any performance issues, we kindly request you to contact us via live chat or call, where our agents will be happy to assist you and provide guidance. Your input is valuable to us, and we truly appreciate you taking the time to share it; thank you again!
Written by a customer while visiting Dyson
Posted by: Boater26
Verified Purchase:Yes
Love the vacuum, especially the way it dumps the waste.
Response from DysonBy Dyson Customer Service, January 13, 2026
Thank you for sharing your experience! We’re thrilled to hear you love the lightweight design and the easy waste disposal feature. Your feedback means a lot to us and inspires us to keep creating products that make cleaning effortless.
Written by a customer while visiting Dyson
Posted by: DirtH8ter
Verified Purchase:Yes
I got my vacuum as a Christmas gift. As far as functionality goes, it does the job really well. The only downside is that the 40-minute usage time allowed by the battery is kind of not adequate. I have to recharge one more time to finish the entire house.
Response from DysonBy Dyson Customer Service, January 13, 2026
Hello, we’re so glad you’re enjoying the performance of your Dyson and appreciate your feedback on battery life. We know uninterrupted cleaning matters, and we’re always looking for ways to improve. Please feel free to contact us through live chat or phone, and we’ll share tips and solutions to make your experience even better.
Written by a customer while visiting Dyson
Posted by: Les#1
Verified Purchase:Yes
I got this for Christmas and it seems to be able to clean up my main floor pretty fast. I vacuum every day because of my dogs so I needed something light to operate. My Dyson animal gets to heavy and I don’t like where I have to touch or push for the different levels.
Response from DysonBy Dyson Customer Service, January 12, 2026
Thank you for your kind words! We’re happy to hear your Dyson is making cleaning faster and easier, especially with the lightweight design for everyday use. Your feedback helps us keep improving, and we’re glad you’re enjoying the experience.
Written by a customer while visiting Dyson
Posted by: Heather
Gender:Female
Verified Purchase:Yes
I love everything about this vacuum. The attachments are so practical. The whole unit is very lightweight and easily reaches behind and between furniture without having to move furniture. It's very powerful yet quiet, and picks up pet hair so easily. I really love the wall mount to keep everything together and to easily charge the vacuum. I wish I would have had this years ago.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 12, 2026
Thank you for sharing your enthusiasm with us! We’re thrilled to hear how much you’re enjoying your Dyson, from the practical attachments and lightweight design to the strong, quiet performance and handy wall mount. Making cleaning easier, especially with pets and hard-to-reach areas, is exactly what we aim for. If you ever have questions or need support, our team is always here to help. Thanks again for choosing Dyson.
Written by a customer while visiting Dyson