Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(353 Reviews)
Rating breakdown 353 reviews
5 Stars
199
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
165 out of
219)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Bobble
Verified Purchase:Yes
The attachments work very well however the canister is difficult to empty fully. Much gets stuck in the slide mechanism. I have to try to get a piece of anything with my fingers to pull it out - as it is too small to fit your hand into the container
Response from DysonBy Dyson Customer Service, January 24, 2026
Hi there, thank you for sharing your feedback and for highlighting how well the attachments work for you. We're sorry to hear that emptying the canister hasn't been as smooth as you'd like, and we understand how frustrating that can be. Your satisfaction means a lot to us, and we'd love the chance to help improve your experience. If you're willing, please reach out to our live chat or voice support team, they're ready to assist you with tips or solutions. Thank you again for your valuable input and for giving us the opportunity to support you further.
Written by a customer while visiting Dyson
Posted by: Tattoo
Verified Purchase:Yes
Good morning we purchased the V9 a month ago and it is a lot more powerful than our old one and does a really good job
Response from DysonBy Dyson Customer Service, January 17, 2026
Hello and thanks so much for your review. It’s great to know your V9 is exceeding expectations and delivering the performance you need. Should you ever need advice or assistance, please connect with our team via live chat or phone support.
Written by a customer while visiting Dyson
Posted by: Rayn42
Verified Purchase:Yes
This is aour second Dyson. This portable one has great suction, was easy to put together and use. The attachments meet the needs to clean in different spaces. Can easily maneuver incorners, under chairs, etc. And it charges really quick
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 21, 2026
Hi there, thanks for sharing your feedback and for choosing Dyson again! It’s great to hear the suction power and attachments are hitting the mark for you. If you ever need tips or have questions about your vacuum, our live chat and call support teams are ready to help anytime.
Written by a customer while visiting Dyson
Posted by: Linosol32
Gender:Male
Verified Purchase:Yes
Wish I could have kept this. The suction is top notice, just having to hold down the trigger button was not ideal for my wife and I. Did cause some discomfort
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 15, 2026
Thank you so much for sharing your feedback with us; we truly appreciate it. We’re glad to hear the suction performance impressed you, and we completely understand how having to hold down the trigger button caused some discomfort for you and your wife. Your experience is important to us, and feedback like yours helps us improve. If you ever face any performance issues or need further assistance, please don’t hesitate to reach out to us via live chat or phone; our agents will be more than happy to help. Thank you again for your valuable input!
Written by a customer while visiting Dyson
Posted by: Bb77
Gender:Female
Verified Purchase:Yes
I generally like this vacuum. It picks up dirt very well. It maneuvers seamlessly. Have never even needed more powerful mode. It’s lightweight. On the downside it’s hard on the arthritis in my hand to constantly hold power button. It doesn’t snap in place to stand on its own so you can move something to vacuum around. Also I miss having a light so I a see dirt in dark room (ie. laundry room)
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 15, 2026
Hi there, thank you for sharing your detailed feedback! We are truly sorry for the inconvenience you’ve encountered with your order. We’re delighted to hear that you enjoy the powerful cleaning performance, seamless maneuverability, and lightweight design of your Dyson vacuum. Your satisfaction is very important to us, and we’d love the opportunity to assist you further. Please feel free to reach out to our live chat or voice support team, we’re always ready to help and ensure you get the most from your Dyson product. Thank you again for choosing Dyson!
Written by a customer while visiting Dyson
Posted by: what
Verified Purchase:Yes
when using the battery always comes loose the way it is setup.
Response from DysonBy Dyson Customer Service, January 14, 2026
Hi, thank you for sharing your feedback with us. We appreciate you taking the time to let us know about your experience, and we’re sorry to hear that the battery feels loose during use. Your comments are valuable, and we’ll make sure they’re passed along to the relevant team. If you notice any performance issues because of this, please don’t hesitate to reach out to us via live chat at http://ms.spr.ly/6427t7Zr5 or by calling our support team at 866-693-9766. We’re available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST. We’ll be happy to assist you further.
Written by a customer while visiting Dyson
Posted by: The cleaning lady
Gender:Female
Verified Purchase:Yes
I do like this device, but the mopping head gets dirty and starts to streak. Idk if I need to use a different cleaner with it or what? I do vacuum before I mop.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 14, 2026
Thank you for sharing your feedback! We’re glad to hear that you like the device and appreciate your note about the mopping head getting dirty and causing streaks. If you face any performance issues, we kindly request you to contact us via live chat or call, where our agents will be happy to assist you and provide guidance. Your input is valuable to us, and we truly appreciate you taking the time to share it; thank you again!
Written by a customer while visiting Dyson
Posted by: Boater26
Verified Purchase:Yes
Love the vacuum, especially the way it dumps the waste.
Response from DysonBy Dyson Customer Service, January 13, 2026
Thank you for sharing your experience! We’re thrilled to hear you love the lightweight design and the easy waste disposal feature. Your feedback means a lot to us and inspires us to keep creating products that make cleaning effortless.
Written by a customer while visiting Dyson