Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
197
4 Stars
65
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
163 out of
217)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: karl65
Verified Purchase:Yes
Has not worked from the start Dyson sent new battery but still won't work They now are going to sent main body but the don't have one in stock
Response from DysonBy Dyson Customer Service, February 2, 2026
Hi there, thank you for sharing your feedback. We're sorry to hear about the trouble you've had with your V9 not working and the difficulty with getting a main body replacement. We understand how disappointing this must be, especially after trying a new battery and still experiencing issues. If you'd like further support or updates, please contact us on live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: SJSam
Gender:Female
Verified Purchase:Yes
I have only had this vacuum for a few weeks but I love it. Super lightweight, easy to use and gret suction power. I also like the ease of emptying out the filter. We have had several Dyson vacuums and I am never disappointed.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 2, 2026
Hi there, thank you for sharing your feedback. It’s fantastic to hear you’re enjoying how lightweight and easy to use your new vacuum is, and that the suction power and simple filter emptying are living up to your expectations. We appreciate your loyalty as a returning Dyson owner and are grateful for your continued trust in our products. If you ever have any questions or need help, please contact us on live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: MAS 926
Verified Purchase:Yes
I have two other Dyson's but this V9 is the best one of all - very light weight and gets the cat hairs off the carpet
I just put the battery in and go - very simple - snap on/off attachments a breeze -
I just put the battery in and go - very simple - snap on/off attachments a breeze -
Response from DysonBy Dyson Customer Service, January 31, 2026
Hello there, thank you for sharing your experience with the V9. We’re glad to hear it’s your favourite Dyson yet. It’s great to know you find it lightweight, easy to use, and effective at picking up cat hair, with attachments that snap on and off so smoothly. We appreciate your feedback!
Written by a customer while visiting Dyson
Posted by: Einstein
Verified Purchase:Yes
Bought this because my other Dyson was getting to heavy for me . I love the performance and the lite weight
Response from DysonBy Dyson Customer Service, January 31, 2026
Thank you for your feedback. We are glad to hear that you are enjoying the lighter design and performance of your new Dyson. If you have any questions or need support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to help.
Written by a customer while visiting Dyson
Posted by: Kris
Verified Purchase:Yes
I love my New Dyson with one exception. I wish it had an on and off instead of a trigger switch. Holding the trigger for extended periods can be uncomfortable.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 31, 2026
Thank you so much for sharing your feedback and for being a Dyson owner; we genuinely appreciate your input and are glad to hear you’re enjoying your new Dyson, with one exception. We understand that holding the trigger switch for extended periods can be uncomfortable, and we appreciate you taking the time to let us know. Your feedback is important to us as we always aim to improve the experience for our owners. If you ever face any performance issues with your machine, please don’t hesitate to contact us via live chat or phone; our agents will be happy to help. Thank you again for letting us know how we can do better.
Written by a customer while visiting Dyson
Posted by: CinF
Verified Purchase:Yes
Happy with the vacuum performance however disappointed that they changed the attachments connection to the vacuum.
Response from DysonBy Dyson Customer Service, January 31, 2026
Thank you for sharing your thoughts and experience with your Dyson vacuum; we appreciate your positive feedback on its performance and also understand your disappointment regarding the change to the attachment connections. We value your input, and if you ever experience any performance issues or have questions about compatibility, please don’t hesitate to contact us via live chat or phone; our agents are always happy to help. Thank you again for your feedback and for being a Dyson owner.
Written by a customer while visiting Dyson
Posted by: Sara
Gender:Female
Verified Purchase:Yes
Extremely happy with my Dyson. It picks up well. Easy to use and empty. Lightweight. Great performance.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 31, 2026
Hello Sara, thank you for sharing your experience. We’re delighted to hear you’re extremely happy with your Dyson. It’s great to know it picks up well, is easy to use and empty, and its lightweight design delivers the performance you expect. We appreciate your feedback!
Written by a customer while visiting Dyson
Posted by: Great job
Gender:Female
Verified Purchase:Yes
Beyond expectations, does a fantastic job of picking up.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 30, 2026
Hi there, thank you so much for sharing your feedback! We’re thrilled to hear our machine has gone beyond your expectations and is doing a fantastic job of picking up. Reviews like yours inspire us to keep finding better ways to solve real cleaning challenges. We truly appreciate you taking the time to share your experience with the Dyson community, it means a lot to us. If you ever have questions or want tips to get even more from your machine, we’re always here to help!
Written by a customer while visiting Dyson