Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(353 Reviews)
Rating breakdown 353 reviews
5 Stars
199
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
165 out of
219)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: LIJOhn
Verified Purchase:Yes
I bought this cordless vacuum about 3 weeks ago and it performs better than I had expected for a cordless product. It it very lightweight and maneuverable but it gets the job done in out two-bedroom home. The attachments work well and the battery charging dock is extremely convenient. The dust bin is very easy to empty as well as the filter. All in all, I am very pleased with my recent purchase.
Response from DysonBy Dyson Customer Service, February 1, 2026
Thank you for sharing your experience! We’re thrilled our cordless vacuum is delivering big performance in a small package, just as you described. It’s great to hear the lightweight design, attachments, and charging dock fit seamlessly into your routine, making cleaning your two-bedroom home easier. Knowing you find the dust bin and filter simple to maintain reassures us we’re on the right track. Your feedback means a lot and motivates us to keep innovating for owners like you. Enjoy every clean!
Written by a customer while visiting Dyson
Posted by: Geri B.
Gender:Female
Verified Purchase:Yes
Love this mini vac. It is so easy to use and light weight, easy to empty and attachments are easy to put on and take off. One suggestion I have is make the on button in a softer material.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 1, 2026
Thank you for your thoughtful review and suggestion! We're delighted to hear you love how easy and lightweight your mini vac is, and that swapping out attachments is a breeze. Your idea about a softer on button is exactly the kind of practical insight we look for when improving our designs. We appreciate your feedback and for choosing Dyson to make cleaning easier. If you have any more ideas in the future, we’d love to hear them!
Written by a customer while visiting Dyson
Posted by: Auadeb
Verified Purchase:Yes
Just bought this a month ago to add to my other dyson. Love the Dyson. The only thing I'm not thrilled about with this one is the diet canister. Smaller than the others, and I have cats. Have to empty more often and it gets stuck in there! But other than that, love it!
Response from DysonBy Dyson Customer Service, February 1, 2026
It’s wonderful to hear your Dyson collection is growing and that you remain a fan of the brand. The struggle with the smaller canister and pet fur is a challenge we’re actively exploring solutions for, to make emptying easier for homes just like yours. Your feedback is exactly what guides improvements, and we’re glad, despite the bin, that you’re still loving the overall experience.
Written by a customer while visiting Dyson
Posted by: karl65
Verified Purchase:Yes
Has not worked from the start Dyson sent new battery but still won't work They now are going to sent main body but the don't have one in stock
Response from DysonBy Dyson Customer Service, February 2, 2026
Hi there, thank you for sharing your feedback. We're sorry to hear about the trouble you've had with your V9 not working and the difficulty with getting a main body replacement. We understand how disappointing this must be, especially after trying a new battery and still experiencing issues. If you'd like further support or updates, please contact us on live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: SJSam
Gender:Female
Verified Purchase:Yes
I have only had this vacuum for a few weeks but I love it. Super lightweight, easy to use and gret suction power. I also like the ease of emptying out the filter. We have had several Dyson vacuums and I am never disappointed.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 2, 2026
Hi there, thank you for sharing your feedback. It’s fantastic to hear you’re enjoying how lightweight and easy to use your new vacuum is, and that the suction power and simple filter emptying are living up to your expectations. We appreciate your loyalty as a returning Dyson owner and are grateful for your continued trust in our products. If you ever have any questions or need help, please contact us on live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: MAS 926
Verified Purchase:Yes
I have two other Dyson's but this V9 is the best one of all - very light weight and gets the cat hairs off the carpet
I just put the battery in and go - very simple - snap on/off attachments a breeze -
I just put the battery in and go - very simple - snap on/off attachments a breeze -
Response from DysonBy Dyson Customer Service, January 31, 2026
Hello there, thank you for sharing your experience with the V9. We’re glad to hear it’s your favourite Dyson yet. It’s great to know you find it lightweight, easy to use, and effective at picking up cat hair, with attachments that snap on and off so smoothly. We appreciate your feedback!
Written by a customer while visiting Dyson
Posted by: Einstein
Verified Purchase:Yes
Bought this because my other Dyson was getting to heavy for me . I love the performance and the lite weight
Response from DysonBy Dyson Customer Service, January 31, 2026
Thank you for your feedback. We are glad to hear that you are enjoying the lighter design and performance of your new Dyson. If you have any questions or need support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to help.
Written by a customer while visiting Dyson
Posted by: Kris
Verified Purchase:Yes
I love my New Dyson with one exception. I wish it had an on and off instead of a trigger switch. Holding the trigger for extended periods can be uncomfortable.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 31, 2026
Thank you so much for sharing your feedback and for being a Dyson owner; we genuinely appreciate your input and are glad to hear you’re enjoying your new Dyson, with one exception. We understand that holding the trigger switch for extended periods can be uncomfortable, and we appreciate you taking the time to let us know. Your feedback is important to us as we always aim to improve the experience for our owners. If you ever face any performance issues with your machine, please don’t hesitate to contact us via live chat or phone; our agents will be happy to help. Thank you again for letting us know how we can do better.
Written by a customer while visiting Dyson