Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(356 Reviews)
Rating breakdown 356 reviews
5 Stars
202
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
166 out of
220)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Bubba 1
Gender:Male
Verified Purchase:Yes
I don't think it's as good as the 8 . I bump the battery and it falls out and the bottom roller on the sweeper attachment quits spinning a lot of times .
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, February 2, 2026
Thank you for sharing your feedback with us. We truly appreciate you taking the time to let us know about your experience, and we’ve noted the issues you mentioned with the battery and sweeper attachment. Your input helps us improve, and our team is here to support you. For immediate assistance, please reach out to us through live chat or phone support, where one of our specialists will be glad to help troubleshoot and resolve this for you. We value your experience and are committed to making things right. Your satisfaction is important to us.
Written by a customer while visiting Dyson
Posted by: Marnie
Verified Purchase:Yes
I am really enjoying my new Dyson! Love how lightweight it is and not having to plug it in to use it is great!! Great purchase!
Response from DysonBy Dyson Customer Service, February 2, 2026
There’s a kind of freedom in cleaning when you aren’t weighed down or tethered to a plug, and it’s fantastic to know you’re experiencing that with your new Dyson. The ease of movement and setup is meant to simplify life at home, and your feedback lets us know we’re on the right track. Thank you for your kind words and support.
Written by a customer while visiting Dyson
Posted by: Cheryl F.
Gender:Female
Verified Purchase:Yes
Unfortunately I returned. Fine dusting on rugs&floors did ok however the small line of things like cereal did terrible.My mom often drops vitamins or pills. that would not pick up at all. I accidentally dropped a bowl of things I had chopped small & again would not pick up. Also will not work if you do not keep pressing the power button Too expensive to not work
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, February 2, 2026
Hi there, thank you for sharing your feedback. We're sorry to hear the vacuum didn't meet your expectations, especially with tasks like picking up cereal, small items, and needing to keep the power button pressed while cleaning. Your experience and reasons for returning the product are important for us to know. If you'd like to share more or need further assistance, please contact us on live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: LIJOhn
Verified Purchase:Yes
I bought this cordless vacuum about 3 weeks ago and it performs better than I had expected for a cordless product. It it very lightweight and maneuverable but it gets the job done in out two-bedroom home. The attachments work well and the battery charging dock is extremely convenient. The dust bin is very easy to empty as well as the filter. All in all, I am very pleased with my recent purchase.
Response from DysonBy Dyson Customer Service, February 1, 2026
Thank you for sharing your experience! We’re thrilled our cordless vacuum is delivering big performance in a small package, just as you described. It’s great to hear the lightweight design, attachments, and charging dock fit seamlessly into your routine, making cleaning your two-bedroom home easier. Knowing you find the dust bin and filter simple to maintain reassures us we’re on the right track. Your feedback means a lot and motivates us to keep innovating for owners like you. Enjoy every clean!
Written by a customer while visiting Dyson
Posted by: Geri B.
Gender:Female
Verified Purchase:Yes
Love this mini vac. It is so easy to use and light weight, easy to empty and attachments are easy to put on and take off. One suggestion I have is make the on button in a softer material.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 1, 2026
Thank you for your thoughtful review and suggestion! We're delighted to hear you love how easy and lightweight your mini vac is, and that swapping out attachments is a breeze. Your idea about a softer on button is exactly the kind of practical insight we look for when improving our designs. We appreciate your feedback and for choosing Dyson to make cleaning easier. If you have any more ideas in the future, we’d love to hear them!
Written by a customer while visiting Dyson
Posted by: Auadeb
Verified Purchase:Yes
Just bought this a month ago to add to my other dyson. Love the Dyson. The only thing I'm not thrilled about with this one is the diet canister. Smaller than the others, and I have cats. Have to empty more often and it gets stuck in there! But other than that, love it!
Response from DysonBy Dyson Customer Service, February 1, 2026
It’s wonderful to hear your Dyson collection is growing and that you remain a fan of the brand. The struggle with the smaller canister and pet fur is a challenge we’re actively exploring solutions for, to make emptying easier for homes just like yours. Your feedback is exactly what guides improvements, and we’re glad, despite the bin, that you’re still loving the overall experience.
Written by a customer while visiting Dyson
Posted by: karl65
Verified Purchase:Yes
Has not worked from the start Dyson sent new battery but still won't work They now are going to sent main body but the don't have one in stock
Response from DysonBy Dyson Customer Service, February 2, 2026
Hi there, thank you for sharing your feedback. We're sorry to hear about the trouble you've had with your V9 not working and the difficulty with getting a main body replacement. We understand how disappointing this must be, especially after trying a new battery and still experiencing issues. If you'd like further support or updates, please contact us on live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: SJSam
Gender:Female
Verified Purchase:Yes
I have only had this vacuum for a few weeks but I love it. Super lightweight, easy to use and gret suction power. I also like the ease of emptying out the filter. We have had several Dyson vacuums and I am never disappointed.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 2, 2026
Hi there, thank you for sharing your feedback. It’s fantastic to hear you’re enjoying how lightweight and easy to use your new vacuum is, and that the suction power and simple filter emptying are living up to your expectations. We appreciate your loyalty as a returning Dyson owner and are grateful for your continued trust in our products. If you ever have any questions or need help, please contact us on live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson