Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(353 Reviews)
Rating breakdown 353 reviews
5 Stars
199
4 Stars
66
3 Stars
39
2 Stars
27
1 Star
22
75%of customers recommend this product.
(
165 out of
219)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Susan
Gender:Female
Verified Purchase:Yes
Our vacuum stopped working within two weeks of purchase. Using the app we were advised a new battery was needed. We requested the new battery since pir purchase was still under warranty and have not received a response. We are very disappointed in our purchase. This is most expensive vacuum I have ever purchased and am shocked by how poor the quality.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, February 6, 2026
Thank you for sharing your feedback and letting us know about your recent experience. We understand how disappointing it can be when a product does not work as expected, especially after making a significant investment. If you are willing, we invite you to contact our live chat or call support team. This will allow us the opportunity to resolve the battery issue promptly and ensure that your Dyson performs at its best. Your satisfaction is very important to us, and we are committed to providing the support you deserve.
Written by a customer while visiting Dyson
Posted by: Pretty girl
Verified Purchase:Yes
I am very satisfied with this vacuum. It’s easy to use on my carpet. Light weight and easy to keep clean.
Response from DysonBy Dyson Customer Service, February 5, 2026
Thank you for sharing your feedback. We are pleased to hear that your vacuum is easy to use, lightweight, and simple to keep clean—especially on your carpet. If you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Posted by: Linda
Verified Purchase:Yes
I’ve always heard good things about Dyson. I always wanted one but the price I thought was high. Not anymore! It’s the best vacuum I’ve ever had!! Well worth the money!! It’s lighter weight and easy on my back. It’s so easy to empty and clean too.
Response from DysonBy Dyson Customer Service, February 5, 2026
Thank you so much for your kind words! We’re really glad you found our vacuum to be powerful and easy on your back—it’s exactly what we aim for. Your honest review helps others make confident choices, and we truly appreciate that. If you ever have questions or want tips, we’re always here to chat.
Written by a customer while visiting Dyson
Posted by: DANTELYNNE
Gender:Female
Verified Purchase:Yes
This is a very good machine. My only negative is I have dogs. I have to stop and clean out the canister several times and I vacuum a couple times a week. Canister is too small
Response from DysonBy Dyson Customer Service, February 5, 2026
Hi there, thank you so much for sharing your feedback with us. We are truly sorry for the inconvenience you’ve encountered, and we truly appreciate you taking the time to let us know how it’s working for you. We understand that having dogs means extra cleaning, and it’s completely valid that you’re finding the canister fills up quickly. Your experience matters to us, and we’d love the opportunity to help make things even better for you. If you’re open to it, we’d be happy to walk through a few options that could enhance your cleaning routine. Please reach out to our live chat or voice support team, they’re ready and excited to assist you and ensure you’re getting the best performance from your machine. Your satisfaction is important to us, and we truly value your input.
Written by a customer while visiting Dyson
Posted by: Marv8128
Gender:Female
Verified Purchase:Yes
Great vacuum that cleans much better than my former no name cleaner.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Bbl1
Gender:Female
Verified Purchase:Yes
I love this machine. So easy and lightweight. Great performance with many attachments. Only thing I wish is that it had on/off button to vacuum. My hand gets sore continuously holding the on button to sweep. But minor complaint for a great machine.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 4, 2026
Thank you for sharing your feedback with us. It’s great to know you’re loving how easy and lightweight your machine is, and that the attachments are coming in handy. We're sorry for the inconvenience caused by the power button—your comfort matters to us. If you ever want to talk about this more or need advice, our live chat and phone support teams are here to help.
Written by a customer while visiting Dyson
Posted by: Jcb67
Gender:Female
Verified Purchase:Yes
I love the easy functionality of this device. It maneuvers extremely well in corners of my home that I could not get to before with the average vacuum cleaner.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 4, 2026
Hello, thank you for sharing your feedback. We are pleased to hear that your Dyson V9 Motorbar is offering easy functionality and excellent maneuverability, helping you reach corners that other vacuum cleaners couldn’t. This level of convenience and performance reflects our commitment to engineering machines that make cleaning more accessible and efficient throughout your home. At Dyson, we strive to provide high-quality solutions that blend advanced technology with thoughtful, user-friendly design. Your experience reinforces our mission, and we sincerely appreciate you taking the time to share it. Should you have any questions or require support in the future, please don’t hesitate to contact our chat or voice support team. Thank you again for your feedback.
Written by a customer while visiting Dyson
Posted by: Meme
Gender:Female
Verified Purchase:Yes
I’m enjoying the lighter weight V9 Dyson Battery powered vacuum cleaner. It’s easy to use, light weight as mentioned, easy to dump dust & debris from the plastic container, and very easy to clean the filter once you practice a couple of times. The handle is extremely flexible. I can vacuum under furniture!!! I do wish the plastic container that holds debris was heavier. I feel like it’s a little light, (may be easy to crack) for a Dyson, and that the battery held a 60 minute charge. Two wishes for a future Dyson.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 3, 2026
Hi there, thanks for your honest and detailed review! It’s great to hear how the flexible handle and easy-to-clean filter are working out for you. We hear your concern about the debris container’s weight and battery runtime it’s valuable feedback, and we’re sorry they fell short for your needs. If you run into any trouble or want to discuss further, our support team is just a chat or call away.
Written by a customer while visiting Dyson