Customer reviews from jbl.com
JBL - Refurbished Excellent - Vibe Beam True Wireless Earbuds - 2023 - Black
Average customer rating
3.5
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
43
4 Stars
22
3 Stars
20
2 Stars
9
1 Star
21
95%of customers recommend this product.
(
21 out of
22)
Customer Reviews for JBL - Refurbished Excellent - Vibe Beam True Wireless Earbuds - 2023 - Black
Customer Rating
5
Amazing ear buds, great for work ,perfect gift
on September 2, 2023
Posted by: Anonymous
from Seaford,Delaware
Bought these about a month ago to go with my new phone and would have to say some of the bast if not thee best ear buds iv had and for me personally that's saying alot working in the field of work I do going through ear buds like water These stay comfortable but stable in my ears un like others that fall out or want to move and the sound is amazing 👏 they really last for 8 hrs and u can charge them fast they also have a find my buds tracker in them that really does locate them individually perfect for anybody that moves and has Physical types of jobs hands free controls u don't have to touch anything to turn them on change songs answer calls so a must if u get dirty hands or don't want to keep having to touch ur ears
Written by a customer while visiting jbl.com
Customer Rating
1
Not working properly
on August 21, 2023
Posted by: Curiousfog
I bought these a week ago and I cannot get the right one to work. Keep getting very generic responses from Support. I’ve tried everything they’ve recommended and no luck. Not sure where to go from here. I was very excited about this purchase and they seem great, but I need them to work. Help please!
By Customer Support, August 22, 2023
Thank you for bringing this to our attention. Please try to clean the contact points of the earbuds and the charging case. If the issue still persists, We'd like to work with you directly to address the issues you're experiencing with your JBL Vibe Beam If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing sound!
on July 30, 2023
Posted by: Tydog
Bought this a couple weeks ago and they work amazing pry the best earbuds I have had.
Written by a customer while visiting jbl.com
Customer Rating
3
Not bad
on July 14, 2023
Posted by: Luc1fer
Not bad in the price range but microphone was absolute waste. It was always windy or buzzy on the other end.
By Customer Support, July 15, 2023
We appreciate your feedback on our JBL Vibe Beam. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
5
My favorite ear buds!
on July 14, 2023
Posted by: Anonymous
from Chicago
Just got these and I absolutely love them! So much better than the AirPods I have. They stay in my ear really well which is something I always struggle with because my ears are tiny and I have both tragus’ pierced, and the sound quality is amazing! Get these you won’t regret it!
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome.
on July 14, 2023
Posted by: heather1979
Bought these for my daughter. She loves them. Great sound quality, easy to use. Long charge time. No complaints!! This her second, maybe third pair. She tends to lose them. Always asks for the same kind!
Written by a customer while visiting jbl.com
Customer Rating
5
Great fit, great sound, reasonable price.
on July 9, 2023
Posted by: jimbo02816
from Coventry Rhode Island
This is my first set of earbuds and I love them. Very easy to pair and fits perfectly in my ears. Honestly, I forgot I was wearing them as they are so comfortable. Nice stereo sound (listen to "Dark Side of the Moon". Love the fact that the case is also a charger so I'll never run out of power. Great value. I know there are some earbuds that are much more expensive offering deeper bass and noise cancelling but for me, these buds are perfect.
Written by a customer while visiting jbl.com
Customer Rating
1
easily droppable
on July 3, 2023
Posted by: Xx420ThugGangsterxX
I drop these, every time I take them out and put them inside the case. you have to be so careful not to drop these and look like a mess in public. I urge the team to look into this problem because it's pretty ridiculous this made it to the final product. Please note, I have skinny fingers and it's usually easy to handle smaller sized objects like my old air pods.
it doesn't deserve a 1 star, great quality, great sound, but doesn't work in the apple ecosystem. i would give them a solid 3.5 if it weren't for the ergonomics. I gave a 1 star hoping other impatient people reading reviews would read mine. I'm disappointed that they're so annoying and slippery to handle/remove from their case.
By Customer Support, July 4, 2023
Thank you for sharing your thoughts with us. We appreciate your feedback and value your input. As a company, we are dedicated to consistently improving our product and providing an exceptional user experience. Your comments will be taken into careful consideration as we continue to enhance our offerings.
Written by a customer while visiting jbl.com