Customer reviews from jbl.com
JBL - Refurbished Excellent - Vibe Beam True Wireless Earbuds - 2023 - Black
Average customer rating
3.5
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
43
4 Stars
22
3 Stars
20
2 Stars
9
1 Star
21
95%of customers recommend this product.
(
21 out of
22)
Customer Reviews for JBL - Refurbished Excellent - Vibe Beam True Wireless Earbuds - 2023 - Black
Customer Rating
2
Hurt ears
on December 26, 2023
Posted by: Bells821
Got these as a Christmas gift. They sounded good but for some reason these really dig into my ears and hurt. Im disappointed. Especially since they were a Christmas gift and now im not sure what to do. I was excited to get this pair and now it looks like im going to have to find a way to return these. Digs really bad into your ears and I wouldn't recommend. Just wish there was a way to make these better.
Response from jbl.comBy Customer Support, Customer Support, December 27, 2023
We appreciate you taking the time to provide us with your feedback. Our JBL Vibe Beam TWS comes with a choice of 3 sizes of ear tips (S, M, L). You may mix and match the different sizes to get the right fit for your ears so that they do not fall out. If you need more help with your device, please contact our customer support for further assistance.
Written by a customer while visiting jbl.com
Customer Rating
5
^5
on December 22, 2023
Posted by: Jobob
from Tennessee
This customer did not provide a text review.
Written by a customer while visiting jbl.com
Customer Rating
5
I love them!!!
on December 16, 2023
Posted by: dorozco1020
OMG!!! These earbuds sounds magnific, I love them so much!., It was a black friday special purchase and simply I love them., Shipping & delivery on time., Thanks a lot!!!
Written by a customer while visiting jbl.com
Customer Rating
5
Best Earbuds
on December 16, 2023
Posted by: MCMaster
These earbuds are the best I’ve had. Great sound and great reliability. One of mine got put through the washer and dryer by accident and it still works. Great product. Would buy again.
Written by a customer while visiting jbl.com
Customer Rating
5
Perfect?
on December 12, 2023
Posted by: Eagle1
from Chocowinity nc
Great fit and features. Works well with my iPhone 12mini.
Written by a customer while visiting jbl.com
Customer Rating
4
Great product
on December 1, 2023
Posted by: Pippa
from Florida
So far it's good. Callers can hear me clearly when on the phone. Only drawbacks I don't know how to turn down volume without using my phone and it keeps falling out my ear, but I have small ears so that's on me. Otherwise great product. Great audio.
Written by a customer while visiting jbl.com
Customer Rating
3
Comfy but no bass
on October 13, 2023
Posted by: RicEvans
Zero bass response. Very comfortable. I like the app interface. But performance lacks.
By Customer Support, October 13, 2023
Thank you for taking the time to provide us with your feedback. We are sorry to hear that the sound quality of our JBL Vibe Beam didn't meet your expectations. We recommend downloading the JBL Headphones App and customizing the EQ settings of the earbuds to your preference. Our goal is to constantly improve, and we will share your feedback with the appropriate team. If you have any additional questions or concerns, please don't hesitate to reach out to our customer support.
Written by a customer while visiting jbl.com
Customer Rating
5
Outstanding!!!
on October 7, 2023
Posted by: Samclynch85
from Chicago, Illinois
Bought these a couple of months ago and I cannot get over how great these are! The sound quality is outstanding, so much better than AirPods. Highly recommend especially if you have small ear holes.
Written by a customer while visiting jbl.com