Customer reviews from frigidaire.com
Frigidaire - 230V 14,000 BTU 700 Sq. Ft. In Wall Air Conditioner with Remote - White
Average customer rating
4.5
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
57
4 Stars
18
3 Stars
2
2 Stars
1
1 Star
3
Customer Reviews for Frigidaire - 230V 14,000 BTU 700 Sq. Ft. In Wall Air Conditioner with Remote - White
Customer Rating
5
Terrific AC
on April 20, 2025
Posted by: Dancelover
[This review was collected as part of a promotion.] This AC is quiet, keeps the room perfectly cool. I love the timer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
My New Air Conditioner
on April 16, 2025
Posted by: jforge56
[This review was collected as part of a promotion.] I had an old Frigidaire room air conditioner in my living room and it lasted for more than 20 years. At the end of last summer when I turned it on I heard the compressor in that unit stop working, the fan worked but the compressor gave out. As a result I was in the market for a new unit. I took the winter to shop around the internet an read reviews on just about all the air conditioner units available to me. I knew I wanted something more powerful that the unit that I had as it seemed unable to keep the whole living room cool. After my search I decided to stick with a Frigidaire because I believe they're the best well made and stand the test of time. I bought the 14,000 btu model as I have a big area to cool. This unit fits me because it's powerful and will do the Job needed. The unit came with everything needed for installation, the foam padding to seal the sleeve, the ground wire and a new rear sleeve cover and it was easy to install. The last thing is that this machine is much quieter that the old one and that makes a big difference for me. The one thing I feel I have to mention is the unit is more expensive than a lot of the others I looked at, but the quality is there and in the end you get what you pay for. As I said the Frigidaire air conditioner it replaced was around 20 years old and I didn't see any of the other air conditioners I search for come close to that. In the end I'm very happy with my purchase and I would think you would be too.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 16, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 27, 2025
Posted by: marina_k_n
[This review was collected as part of a promotion.] The through-the-wall AC was installed without problems by handymen. Fit perfectly into a ~40 year old sleeve. Was immediately operational.
Written by a customer while visiting frigidaire.com
Customer Rating
1
review
on October 11, 2024
Posted by: noems
[This review was collected as part of a promotion.] bad smell coming out of unit
Response from frigidaire.comBy Christi, Online Outreach Specialist, October 14, 2024
Hi, noems. Thank you for your feedback! A bad smell coming from the unit can be caused by several factors:
Dirty Filters: If the air filters are clogged with dust and debris, it can lead to poor air quality and unpleasant odors. Regularly cleaning or replacing the filters can help alleviate this issue.
Mold and Mildew: Excess moisture can lead to the growth of mold or mildew in the unit, especially if it has been running in a humid environment. This is often accompanied by a musty smell. Cleaning the interior components and ensuring proper drainage can help.
Burning Dust: If the air conditioner hasn't been used for a while, dust can accumulate on the heating elements. When the unit is turned on, this dust may burn off, producing a burning smell. This should dissipate after a short time but should be monitored.
Electrical Issues: A burning or chemical smell could indicate an electrical issue, such as burnt wiring or components. This is a serious concern and should be addressed immediately by a qualified technician.
Refrigerant leaks: Although less common, a refrigerant leak can produce a chemical odor. If you suspect this, it's important to turn off the unit and contact a professional.
Animals or debris: Occasionally, small animals may find their way into the unit, or debris might get trapped inside, leading to unpleasant odors.
To resolve the issue, check and clean the air filters, inspect for any visible mold or debris, and ensure proper drainage. If the smell persists or is severe, please feel free to contact us by live chat by visiting our website at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. at your convenience, and we will be happy to assist. - Christi
Dirty Filters: If the air filters are clogged with dust and debris, it can lead to poor air quality and unpleasant odors. Regularly cleaning or replacing the filters can help alleviate this issue.
Mold and Mildew: Excess moisture can lead to the growth of mold or mildew in the unit, especially if it has been running in a humid environment. This is often accompanied by a musty smell. Cleaning the interior components and ensuring proper drainage can help.
Burning Dust: If the air conditioner hasn't been used for a while, dust can accumulate on the heating elements. When the unit is turned on, this dust may burn off, producing a burning smell. This should dissipate after a short time but should be monitored.
Electrical Issues: A burning or chemical smell could indicate an electrical issue, such as burnt wiring or components. This is a serious concern and should be addressed immediately by a qualified technician.
Refrigerant leaks: Although less common, a refrigerant leak can produce a chemical odor. If you suspect this, it's important to turn off the unit and contact a professional.
Animals or debris: Occasionally, small animals may find their way into the unit, or debris might get trapped inside, leading to unpleasant odors.
To resolve the issue, check and clean the air filters, inspect for any visible mold or debris, and ensure proper drainage. If the smell persists or is severe, please feel free to contact us by live chat by visiting our website at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. at your convenience, and we will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Built in Room
on September 26, 2024
Posted by: Loss
[This review was collected as part of a promotion.] Beautiful unit, will get the job done with clean cool air.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Air Conditioner Review
on August 27, 2024
Posted by: GHO340
[This review was collected as part of a promotion.] The air conditioner is very quiet and maintains the selected temperature very well. It has very clean attractive lines and looks good in the window sleeve.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Smaller, should publish plug configuration
on August 27, 2024
Posted by: jmarzolph
[This review was collected as part of a promotion.] This model is smaller than the previous one. It is through the wall, and the size of the hole in my wall has not changed. Was able to fill in the extra space without much problem. The unit arrived with the top left edge crumpled which does not seem to affect its operation. It is powerful and puts out a lot of cold. Is twice as noisy as the earlier model. Final suggestion, demonstrate the plug configuration in the online catalog. This is critical. Despite all this, I recommend this AC as overall it is good and I trust the brand.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frigidaire 14,000 BTU Air Conditioner
on August 19, 2024
Posted by: Mellen52
[This review was collected as part of a promotion.] SO HAPPY with my new Frigidaire AC. I had 2 Friedrich wall master AC’s that were a DISASTER. I AM THRILLED THAT I BOUGHT A FRIGIDAIRE- it is FANTASTIC !!!
Written by a customer while visiting frigidaire.com