Customer reviews from frigidaire.com
Frigidaire - 230V 14,000 BTU 700 Sq. Ft. In Wall Air Conditioner with Remote - White
Average customer rating
4.5
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
57
4 Stars
18
3 Stars
2
2 Stars
1
1 Star
3
Customer Reviews for Frigidaire - 230V 14,000 BTU 700 Sq. Ft. In Wall Air Conditioner with Remote - White
Customer Rating
5
worth buying
on August 16, 2026
Posted by: jersey joe 65
[This review was collected as part of a promotion.] very powerful unit , cools off the room quickly
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 18, 2026
Hi jersey joe 65, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire 14,000 BTU Wall Air Conditioner is powerful and cools your room quickly.
Thank you for choosing Frigidaire, and we're glad to know you feel the unit is worth buying. We hope you continue to enjoy the comfort and cooling performance of your air conditioner.
If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire, and we're glad to know you feel the unit is worth buying. We hope you continue to enjoy the comfort and cooling performance of your air conditioner.
If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Somewhat difficult settings
on August 4, 2026
Posted by: Canacana
[This review was collected as part of a promotion.] Mediocre
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 7, 2026
Thank you for sharing your feedback. We’re sorry to hear that your experience with the air conditioner has been only mediocre and that you found the settings somewhat difficult to use.
We understand how important simple, intuitive controls are, and we appreciate you bringing this to our attention. Your feedback is valuable and will be shared with our product team as we continue working to improve the user experience.
If you have any questions or need assistance with your air conditioner, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for taking the time to share your experience. - Maria
We understand how important simple, intuitive controls are, and we appreciate you bringing this to our attention. Your feedback is valuable and will be shared with our product team as we continue working to improve the user experience.
If you have any questions or need assistance with your air conditioner, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for taking the time to share your experience. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
3
Pretty Good
on July 24, 2026
Posted by: Jayc24
[This review was collected as part of a promotion.] Not as quiet as I would like...
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 28, 2026
Hi Jayc24, thank you for sharing your feedback. We’re glad to hear your Frigidaire appliance is performing pretty well overall, though we understand that noise level can be an important factor in your experience. We appreciate you letting us know that it is not as quiet as you would like, and we’ll be sure to share your comments with our team.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great for now.
on July 21, 2026
Posted by: MatthewRB
[This review was collected as part of a promotion.] Seems like these only last 4-5yrs. They work very well while they do.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 22, 2026
Hi MatthewRB, thank you for taking the time to share your feedback. We're glad to hear that your Frigidaire Wall Room Air Conditioner is working well and meeting your cooling needs.
We also appreciate your comments regarding the longevity of previous units. We understand your concern, and feedback like yours is valuable as it helps us continue improving the quality and reliability of our products.
If you ever have any questions or need assistance with your air conditioner, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to help. — Reed
We also appreciate your comments regarding the longevity of previous units. We understand your concern, and feedback like yours is valuable as it helps us continue improving the quality and reliability of our products.
If you ever have any questions or need assistance with your air conditioner, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful unit! Tenants love it!
on June 29, 2026
Posted by: Jolson1979
[This review was collected as part of a promotion.] Bought to replace 47 year old whirlpool unit with original 26” sleeve, works fantastic!! About to buy another for my own apartment and would buy again for other units as they eventually need replacing in a 16-plex multi-family building.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 1, 2026
Hi there, thank you for sharing your feedback! We're delighted to hear that your new air conditioner has been a fantastic replacement and fits perfectly into the original sleeve. It's wonderful to know it's performing so well that you're planning to purchase another one for your apartment and would choose it again for your other properties.
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Air Conditioner
on June 19, 2026
Posted by: Jeanne813
[This review was collected as part of a promotion.] Great air conditioner. Quiet
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 22, 2026
Hi Jeanne813!
Thank you for taking the time to share your feedback. We are delighted to hear that you are enjoying your Frigidaire air conditioner and that it is operating quietly for you.
We truly appreciate your support and are glad to know the unit is meeting your expectations. Your feedback is valuable to us and helps us continue to improve our products and customer experience.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback. We are delighted to hear that you are enjoying your Frigidaire air conditioner and that it is operating quietly for you.
We truly appreciate your support and are glad to know the unit is meeting your expectations. Your feedback is valuable to us and helps us continue to improve our products and customer experience.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Better then I expected
on June 15, 2026
Posted by: Ragu9020
[This review was collected as part of a promotion.] The last in the wall AC from Frigidaire, We owned was on it's last leg, last YEAR, We knew We had to replace, So I researched 6 different brands and Stores, I went to Frigidaire again, The model I got was 3 inches in height, not a big deal, I built a shelf, insulated the shelf from the weather, only this time I put a heavy piece of Plastic board under the in the wall AC, this will help in taking the unit out to clean & store it. it took 4-1/2 hours to get the new one in, and after some tweaks and insulating the unit I turned it on, and within 3 hours it had our 780+sf room at a very comfortable 72 degrees, I seriously thought it would take longer to cool the room down it didn't. I'm glad I stuck with Frigidaire NOT a disappointmentRagu9020 !!!
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 17, 2026
Hi there,
Thank you for sharing your feedback. We’re glad to hear you chose Frigidaire again and that your new in-wall AC has been performing so well. It’s great to know it cooled your space quickly and is keeping your room at a comfortable temperature, especially after your installation and setup adjustments. We appreciate your continued trust in the brand.
If you ever need assistance in the future, please contact live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Thank you for sharing your feedback. We’re glad to hear you chose Frigidaire again and that your new in-wall AC has been performing so well. It’s great to know it cooled your space quickly and is keeping your room at a comfortable temperature, especially after your installation and setup adjustments. We appreciate your continued trust in the brand.
If you ever need assistance in the future, please contact live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
A Game Changer
on June 6, 2026
Posted by: Spoony
[This review was collected as part of a promotion.] I replaced my 10+ year old 12,000 BTU Frigidaire air conditioner with this 14,000 BTU Frigidaire air conditioner and the difference is tremendous. I highly recommend recommended the model, and if it is a durable as my old air conditioner,it will give you years and years of reliable service.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 9, 2026
Hi Spoony!
Thank you for taking the time to share your experience with us. We’re delighted to hear that your new Frigidaire air conditioner has made such a positive difference and is performing well for you.
It’s especially great to know that your previous Frigidaire unit served you reliably for many years, and we truly appreciate your continued trust in our brand. Your feedback means a great deal to us and will be shared with our team.
If you ever need assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with us. We’re delighted to hear that your new Frigidaire air conditioner has made such a positive difference and is performing well for you.
It’s especially great to know that your previous Frigidaire unit served you reliably for many years, and we truly appreciate your continued trust in our brand. Your feedback means a great deal to us and will be shared with our team.
If you ever need assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com