Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Average customer rating
4
(452 Reviews)
Rating breakdown 452 reviews
5 Stars
275
4 Stars
46
3 Stars
42
2 Stars
36
1 Star
53
76%of customers recommend this product.
(
306 out of
405)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Customer Rating
5
Simply the bext Galaxy I've ever owned!
on August 21, 2019
Posted by: drumn_bass
from Pittsburgh PA
Expertise:Expert
[This review was collected as part of a promotion.] First a disclaimer: I did receive a Note10 from Samsung as a gift on August 7, but this will in no way affect my honest opinion about this device. While I'm extremely grateful to Samsung for this amazing gift, I have few complaints, and will state them below.
I've used Galaxy phones exclusively for the last few years, including most recently the S10, Note9, S9 Plus, S7 Edge and S6 Edge... So naturally, when I got an opportunity to try the new Galaxy Note10+, I was all over it. First things first... this phone is stunning! Especially in this new Aura Glow color. The screen is extremely brights and beautiful, I don't know how they manage to make a better display every 6 months, but this is of course the best they ever made. The metal frame has been updated as well, it's now flatter at the top and bottom, and adds to Note's boxy overall design, which I find the most pleasing. The screen has almost no bezel, and the front speaker is so thin, it's virtually invisible now. The selfy camera cutout is smaller now, and it's in the middle, bringing the symmetry back, and I appreciate it. All this gives the phone a very clean and futuristic look. Very slick.
Now going to the back of the device, aside from it's hypnotizing color, we only see the camera module, which brings me to my first minor complaint: Why is it so iPhone like looking? To be fair, I don't think it's an attempt to copy from Apple, since after using the phone for 2 weeks, I find this location to be much more convenient when handling the phone, my fingers almost never accidentally touch the camera array anymore, which used to happen quite often with my previous Galaxy phones. There are actually 4 cameras now, and the quality of shots from them is the best I've ever seen.
Performance of the phone is outstanding. My second minor complaints is the decision by Samsung to use a Snapdragon 855, while a slightly better Snapdragon 855+ is now available. While this was unfortunate, it actually doesn't mean the phone is not performing even better than S10 models that use the same processor. The Note10+ uses a new, super fast UFS 3.0 storage tech, and in combination with 12 gigs of ram, and I assume some software improvements, this phone is simply the smoothest and fastest mobile device I've ever used.
I'm not going to go every single amazing feature, this review is getting too long already. But just want to add a couple more points. My third complaint is a very common and obvious one: No headphone jack. And no USB-C adapter included in the box. I will adapt to using a dongle, but keeping the 3.5 mm jack was something Samsung was always praised for, and dropping it from what overall is the do-it-all device, is an odd choice and something every user will likely complain about. I get it, it's time for jack to go, but I guess just like many others, I was hoping we would get at least a year or two more of the convenience of having it on our favorite phones. There is also no VR support. It's not something I often use, but I like having it. Now I have the latest Gear VR that I can't use with my Note10+. This was never mentioned anywhere, just kind of lame.
To summarize. This phone is amazing. It's fast. Beautiful. Feature rich. Charges fast. Battery lasts all day easily. Stereo speakers are loud and clear. Cameras take great pics and videos. The S-Pen is useful and powerful. Wi-Fi, BT and cellular signals are strong and reliable. The One UI is polished and smooth (although I do prefer and use the Nova Launcher). So aside from few minor complaints that I can definitely live with, I'm super happy with this phone and definitely highly recommend it to every Samsung and Android fan!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Note in Years!
on August 17, 2019
Posted by: Jamake
from Denver, CO
Expertise:Expert
I've had this phone since the Samsung Unpacked Event and this phone us absolutely amazing! I had the Note 9 and didn't expect a big improvement but boy was I wrong! Lighter, faster and camera is absolutely amazing I can't stop taking pics!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
N10+ is in a class of its own...
on August 17, 2019
Posted by: Gilgamesh
Expertise:Expert
[This review was collected as part of a promotion.] My review will be divided into multiple sections to cover my time with the device. To begin I'll go over aesthetics. The Note10+ has its predecessors beat- none of them are as visually appealing. On the front you're treated to trimmed bezels, a centered front cam, and a massive display. This iteration forgoes the right-side power key, giving us a combined power/bixby button on the left side. Users can reassign this key to other functions.
The backside is where things heat-up. Like with the S10+, the N10+ is equipped with 3 sensors- normal, wide, and telephoto lens. In addition to those you also gain a ToF/depth module. Initially I didn't know what to think of Aura Glow, but it's beginning to grow on me.. Although, Prism White remains my favorite color scheme. To end, the Note10+ includes a new S Pen design. Now we'll move onto longevity.
Please note that run-time can vary; otherwise, I consistently charge my N10+ every other day, which is in line with my charging habits for the S10+. Screen time ranges from 7-10hrs on LTE. My phone is needed for a myriad of duties, ranging from photography to content creation. Most days BT is enabled for fitness tracking, music and calls. Battery drain over night swings between 1-3%.
At this point I want to cover performance. The Note10+ houses the SD855, a generous 12GB of RAM, and rather speedy storage. I think they hit all the boxes here as far as specs are concerned. All my favorite games play just fine, and I haven't seen any instability software-wise. That said, allow me to touch on camera quality now.
As I mentioned earlier, the Note10+ offers multiple sensors. My most used one is definitely the telephoto lens, followed by the primary. Images and videos captured have a high level of detail, while the latter has a new trick. That trick being "zoom-in microphone". I tried this new option, and yes, it really works. As you zoom on a subject, audio emitted from it is raised. Another thing I've played with is AR Doodle and the new video tool. With the new editor you can stitch videos together, mute, trim, rotate, etc. HEVC support is a nice touch.
Now let's talk about call quality. In this area mine is perfect. People can hear me, and they come across clear on my end over VoLTE. I haven't tried WiFi calling.
Since this is a Note, it's about time we discuss the S Pen. For newcomers, an S Pen is, in effect, a pressure-based stylus. Whatever you write/draw will appear "thin" or "bold" depending on the amount of pressure applied. Those that write signatures, or request them from clients will appreciate this. Before I forget, the screen-off memo offers more color options. You're not limited to the S Pen's shade. I only use my S Pen for drawing, and feel content with what it produces.
My review is starting to look a tad dense, so allow me to wrap-up with my opinion on the screen. While the panel itself is large, the thin bezels help limit the overall height of the phone. In any event, the display is amazing. And as usual, Samsung flexes their display prowess. Overall it's a nice screen for media, games, or adjusting pics. Also outdoor visibility hasn't been a concern, I can see under sunlight.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had!
on August 17, 2019
Posted by: Xipetotecc
from Florida
Expertise:Expert
Coming from a S10+ which I loved. The Note 10+ is so awesome! The fluidity, screen, S-pen features, battery, camera; literally everything about this phone is an upgrade. The fact that the phone charges noticeably faster is a huge bonus. I really enjoy playing around with the camera's new features - the possibilities are endless. The Note 10+ sparks my imagination in creating new kinds of photos I wouldn't normally have thought were possible (thanks to the S-pen). UFS 3.0 is a game changer, allowing for blazing fast file transfer speeds. Playing games is also something I do a lot on my devices, and the Note 10+ is ideal is in this regard. I cannot bring myself to say anything negative whatsoever about this device, and am very pleased with my decision! Way to go Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Note Truly out of this Galaxy
on August 16, 2019
Posted by: Rydah
from Los Angeles, CA
Expertise:Expert
[This review was collected as part of a promotion.] The Galaxy Note 10+, a device I didn't know I needed until I had it. A device like none other.
I received my Samsung Galaxy Note 10+ right after it was announced in Brooklyn, NY at the Unpacked event. From the moment I received the device, I haven't taken a single look at my previous phone. Literally, it's been on the shelf (and it's the Galaxy S10+ lol)
Everything from the all day battery to the dynamic amoled display, this phone is a beast. As a father, I take plenty of photos and videos of my kids and wow, the cameras on this handset are outstanding. One of the most underrated features is Live Focus Video. Being able to blur out or apply special effects on my videos is just beyond me. My daughter is obsessed with AR doodles as well.
Another feature I've grown to obsess over is the S Pen. All the new S Pen features are game changers. PENUP has developed to be a daily hobby of mine. I find it to be a stress reliever. Drawing out my emotions is now a little thing.
And don't let me forget about the new internal memory. This phone is BLAZING fast. With the all new UFS 3.0 and f2fs file system combined with 12gb of RAM is phenomenal.
I can go on for days but I'll stop while I'm ahead. The Galaxy Note 10+ is the best phone available. Plain and simple.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeds excellence
on August 16, 2019
Posted by: Frddy snchz
from Chicago, IL
Expertise:Beginner
[This review was collected as part of a promotion.] This is truly the best note so far, at this time it really surpassed all my expectations. Ahead of everyone and truly puts it on that competitive edge, i have been a loyal note fan since the first one, so obviously this is was a must. Camera is amazing!, Video and the ability to edit and make it look like a movie is just...well no words, truly is capable of doing so and in no way is a gimmick. Stunning screen, i feel like i have a mini theater in my pocket specially with that duo dolby atmos speakers. Just WoW!. Performance and battery duration are what they say they do. This is no longer your average phone, this is truly a powerhouse of entertainment and productivity. Making this device part of your life to make your life way more easier and efficient is why i would recommend this phone 100% of the time. I back up this phone and will recommend all the time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolute Grand Slam
on August 16, 2019
Posted by: KnightRiderRalph
from New York, NY
Expertise:Expert
[This review was collected as part of a promotion.] Everything you could possibly want your phone to do, the Galaxy Note 10+ delivers!
It's like when you see the most beautiful thing or meet the most beautiful person for the first time and you're in awe, that's what seeing the Auro Glow Note 10+ made me feel like. Abosolutely stunning look and design.
Everything about this phone is exceptional, from the look, the feel, the speed, the battery life. It adapts to your usage. A smooth and satisfying experience.
The best camera in the game hands down. Love taking pictures on this. Ultimate control of your camera with Pro Mode and other features/modes.
Using the new S-Pen will make you feel like a wizard or a conductor with all of those new gesture features. Not having to touch your phone to perform certain task. INCREDIBLE.
It's like when you see the most beautiful thing or meet the most beautiful person for the first time and you're in awe, that's what seeing the Auro Glow Note 10+ made me feel like. Abosolutely stunning look and design.
Everything about this phone is exceptional, from the look, the feel, the speed, the battery life. It adapts to your usage. A smooth and satisfying experience.
The best camera in the game hands down. Love taking pictures on this. Ultimate control of your camera with Pro Mode and other features/modes.
Using the new S-Pen will make you feel like a wizard or a conductor with all of those new gesture features. Not having to touch your phone to perform certain task. INCREDIBLE.
My Galaxy Note 10+ is like my partner is crime, it does everything I need it to do and a lot of times I simply can not put it down.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Phone
on August 16, 2019
Posted by: GaryB82
from Lyburn, WV
Expertise:Expert
I've been using the phone since the 7th and I have to say the overall design is amazing love the center punch hole camera so far the phone has been amazing coming from a Note 9 the 10+ is the best phone I've had so far
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US