Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Average customer rating
4
(452 Reviews)
Rating breakdown 452 reviews
5 Stars
275
4 Stars
46
3 Stars
42
2 Stars
36
1 Star
53
76%of customers recommend this product.
(
306 out of
405)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Customer Rating
5
Wddx
on August 10, 2024
Posted by: Aaari
Super strong xl....................................
Written by a customer while visiting Samsung US
Customer Rating
5
Zero Regrets
on August 10, 2024
Posted by: ChyStreet
from Mobile, AL
I bought this phone 3 years ago and it still works like it did the first day I got it! Best phone I've ever owned. Absolutely ZERO regrets!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on November 22, 2022
Posted by: Charles
Bought 3 years ago. Still in perfect condition. Started to trade in for a newer model but changed my mind. Don't fix what ain't broke.
Written by a customer while visiting Samsung US
Customer Rating
3
Glass issues
on January 11, 2021
Posted by: Tagos
from Columbus
Expertise:Intermediate
Glass is elevated from the base that makes it easy target for breaks/cracks even if you have the casing. Bad feature.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, January 12, 2021
Hello Tagos, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Most impressive
on December 24, 2020
Posted by: pattern omega
from Chugiak, Alaska
Expertise:Intermediate
I bought this at a authorized reseller and it has been an amazing upgrade from my S8 I didn't think that I would need the S-pen but is has been a nice tool for everything. From random sketching to writing quick notes for school, you will appreciate the great craftsmanship. The water protection is also nice, It has been dropped in water a few times and I have had no problems. The extensive amount of ram comes in handy when playing games and using heavy apps. It is all around an amazing phone with a nice price point.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on December 21, 2020
Posted by: Sonya
from Atlanta
Expertise:Intermediate
I've been a Note fan for many years. It's always been a great phone but I purchased the Note 20 and I'm on the verge of returning it. The screen resolution is great and the camera is awesome. The video function is next level, capturing steady footage even with somewhat shaky hands. The deal breaker for me is the fingerprint scanner. I rely heavily on this feature and it's a must have for me. The scanner is awful. I ordered 4 different screen protectors and the scanner didn't work with any of them. I finally found 1 and only 1 film protector that was compatible. It does not work with tempered glass.. It was difficult to remove the bubbles from the film but it seemed to work. Now after few days the scanner is not properly working again. I've tried resetting my fingerprint and restarting the phone to no avail. I expected better from Samsung.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Extremely Durable
on December 10, 2020
Posted by: ZachB
from Mattawan, MI
I am a volunteer firefighter, and yesterday I was on a training house fire. My phone was left in my pocket and fell out in the house, as it was burning. My galaxy sat under six inches of mud, insulation, and ash for four hours, plus outdoor temperatures in the 20s. I searched for two hours and couldn't find it, so I gave up. When I got home I got on the find my mobile website and logged in, lo and behold my phone was still connected to the network, despite the conditions it was in, and I was able to go back and ring it through find my mobile and find it. Took it home, cleaned it up, and everything works flawlessly, just as it did the day I bought it, save for the cracked screen. I am slightly disappointed in the cost to replace a screen on the phone, however the damage does not currently effect functionality, which is impressive to say the least after what the phone went through. Samsung makes a superior product to anything else that's available on the market. After this experience, Samsung has gained a life-long customer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
wonderful features
on November 24, 2020
Posted by: MzMelissa
from Blythe, Ca
Expertise:Beginner
I love love love thi phone. Upgraded from the note 8 and am nuts about it. The spen and being able to use it when sending texts or keeping note in my handwriting and it going to text is wonderful. I have a hard time now and then with it learning some letters but that is due to my hand writing. I would and have recommended this phone over and over again. Good work, once again, Samsung!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US