Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Average customer rating
4
(452 Reviews)
Rating breakdown 452 reviews
5 Stars
275
4 Stars
46
3 Stars
42
2 Stars
36
1 Star
53
76%of customers recommend this product.
(
306 out of
405)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Customer Rating
2
Wish I could go back!!
on April 21, 2020
Posted by: Bunny
from Phoenix, AZ
Expertise:Intermediate
I honestly hate my samsung galaxy note 10 plus 5g. I wish I could afford to go back to my note 9 plus. Some features I liked about the 9 are not on the 10. And I havent found any feature I like better that is on the 10 that wasnt on the 9. I hate how I am in an app and my phone just goes to the main screen. Google assistant doesnt work well. Never had a problem on my 9. At the bottom I can select to close all apps and 75% of the time it takes me to my contacts. I have to reboot the phone several times a week and sometimes that doesnt help. I have regretted making this purchase but when you pay an arm and a leg for phones now you cant really go back. Your stuck!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeds excellence
on August 16, 2019
Posted by: Frddy snchz
from Chicago, IL
Expertise:Beginner
[This review was collected as part of a promotion.] This is truly the best note so far, at this time it really surpassed all my expectations. Ahead of everyone and truly puts it on that competitive edge, i have been a loyal note fan since the first one, so obviously this is was a must. Camera is amazing!, Video and the ability to edit and make it look like a movie is just...well no words, truly is capable of doing so and in no way is a gimmick. Stunning screen, i feel like i have a mini theater in my pocket specially with that duo dolby atmos speakers. Just WoW!. Performance and battery duration are what they say they do. This is no longer your average phone, this is truly a powerhouse of entertainment and productivity. Making this device part of your life to make your life way more easier and efficient is why i would recommend this phone 100% of the time. I back up this phone and will recommend all the time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on August 26, 2019
Posted by: Sam_Note10_Plus
from California
Expertise:Expert
Fast and furious phone, loved the design , great display, very fast , great features!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on December 29, 2019
Posted by: Anthony W
from San Diego, CA
Expertise:Expert
After looking at other reviews claiming poor battery performance and substandard camera I was hesitant to get rid of my Note 8. After having the phone for a week I have not experienced the same issues others claim. Also after setting my preferences and normal usage battery lasts greater than a day. No complaints here, great product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Average Phone
on May 5, 2020
Posted by: CatM
from Tampa, FL
Expertise:Intermediate
We bought our Note 10+ devices about three months ago. Overall it functions adequately. There are a few things i expected better on. The edge screen is actually rather challenging to work with. i find many apps and websites don't work well with it - the display gets distorted. In addition, it is very challenging when holding the phone. If you are on the edge screen at all, you get competing commands and you can't navigate very well. In hindsight, i wish i didn't get a model with the edge screen. Screen sensitivity is also an issue. I was able to find one impact resistent glass screen protector, but even with the screen sensitivity enhanced, I cannot adequately use a stylus. Speaking of the included stylus, it would be nice if you could use it as a regular stylus rather than always having to write with it. I have not been able to successfully use it to select options for instance. The fingerprint recognition is virtually useless, with or without a screen protector. Finally the OS not supporting assigning unique message tones at the contact level still is highly annoying. They can be assigned at the message thread level. However, unless you never delete message threads, you are continuously reassigning unique tones.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Simply the bext Galaxy I've ever owned!
on August 21, 2019
Posted by: drumn_bass
from Pittsburgh PA
Expertise:Expert
[This review was collected as part of a promotion.] First a disclaimer: I did receive a Note10 from Samsung as a gift on August 7, but this will in no way affect my honest opinion about this device. While I'm extremely grateful to Samsung for this amazing gift, I have few complaints, and will state them below.
I've used Galaxy phones exclusively for the last few years, including most recently the S10, Note9, S9 Plus, S7 Edge and S6 Edge... So naturally, when I got an opportunity to try the new Galaxy Note10+, I was all over it. First things first... this phone is stunning! Especially in this new Aura Glow color. The screen is extremely brights and beautiful, I don't know how they manage to make a better display every 6 months, but this is of course the best they ever made. The metal frame has been updated as well, it's now flatter at the top and bottom, and adds to Note's boxy overall design, which I find the most pleasing. The screen has almost no bezel, and the front speaker is so thin, it's virtually invisible now. The selfy camera cutout is smaller now, and it's in the middle, bringing the symmetry back, and I appreciate it. All this gives the phone a very clean and futuristic look. Very slick.
Now going to the back of the device, aside from it's hypnotizing color, we only see the camera module, which brings me to my first minor complaint: Why is it so iPhone like looking? To be fair, I don't think it's an attempt to copy from Apple, since after using the phone for 2 weeks, I find this location to be much more convenient when handling the phone, my fingers almost never accidentally touch the camera array anymore, which used to happen quite often with my previous Galaxy phones. There are actually 4 cameras now, and the quality of shots from them is the best I've ever seen.
Performance of the phone is outstanding. My second minor complaints is the decision by Samsung to use a Snapdragon 855, while a slightly better Snapdragon 855+ is now available. While this was unfortunate, it actually doesn't mean the phone is not performing even better than S10 models that use the same processor. The Note10+ uses a new, super fast UFS 3.0 storage tech, and in combination with 12 gigs of ram, and I assume some software improvements, this phone is simply the smoothest and fastest mobile device I've ever used.
I'm not going to go every single amazing feature, this review is getting too long already. But just want to add a couple more points. My third complaint is a very common and obvious one: No headphone jack. And no USB-C adapter included in the box. I will adapt to using a dongle, but keeping the 3.5 mm jack was something Samsung was always praised for, and dropping it from what overall is the do-it-all device, is an odd choice and something every user will likely complain about. I get it, it's time for jack to go, but I guess just like many others, I was hoping we would get at least a year or two more of the convenience of having it on our favorite phones. There is also no VR support. It's not something I often use, but I like having it. Now I have the latest Gear VR that I can't use with my Note10+. This was never mentioned anywhere, just kind of lame.
To summarize. This phone is amazing. It's fast. Beautiful. Feature rich. Charges fast. Battery lasts all day easily. Stereo speakers are loud and clear. Cameras take great pics and videos. The S-Pen is useful and powerful. Wi-Fi, BT and cellular signals are strong and reliable. The One UI is polished and smooth (although I do prefer and use the Nova Launcher). So aside from few minor complaints that I can definitely live with, I'm super happy with this phone and definitely highly recommend it to every Samsung and Android fan!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
awesome upgrade
on September 5, 2019
Posted by: raisur
from north carolina
Expertise:Expert
this is an awesome upgrade to the note 9. thanks samsung for a power packed phone. it's the s10 with added spen better specs large screen slecker design
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone on the Market for Business
on September 18, 2019
Posted by: Agetro25
from Tampa
Expertise:Intermediate
At first I was skeptical but the phone is truely amazing. The S-Pen is awesome especially when conducting a presentation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US