Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Average customer rating
4
(452 Reviews)
Rating breakdown 452 reviews
5 Stars
275
4 Stars
46
3 Stars
42
2 Stars
36
1 Star
53
76%of customers recommend this product.
(
306 out of
405)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Customer Rating
5
Lightening Fast
on November 3, 2019
Posted by: AgLA
from Los Angeles
Expertise:Intermediate
I really like this phone but it's just too big for my hands. I prefer the note 10 size but the battery so was so weak and wouldn't last a day so I exchanged for the 10plus. I like the ability to use the pen, although I rarely use it. I may go to an s10 plus so it's a little smaller with a big battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible Experience with the Phone it is GLITCHY!!
on November 2, 2019
Posted by: TMF7979
from New York, NY
Expertise:Expert
This is my second phone within 45 days of purchasing it. The Phone is non-responsive, Apps just close while working in them, Horrible EXPERIENCE!!!!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Note 10+
on November 1, 2019
Posted by: habibibeau
from Poughkeepsie, NY
Expertise:Expert
This phone is literally everything I can imagine and more.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera features are AMAZING !
on November 1, 2019
Posted by: Nicky D
from Miami beach
[This review was collected as part of a promotion.] The creativity functions are amazing , buy a 10 plus !!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love it
on October 29, 2019
Posted by: Lupita
from Mexico
Expertise:Expert
I am a note girl, i love every note, since the note 3 appeared, that was my first note and every new one i have it. the note 10 plus is so far the best because it incorporated many improvements to the s pen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A gorgeous amazing phone not planning on replacing
on October 29, 2019
Posted by: Walter
from Southampton, PA
Expertise:Expert
Purchased over a month ago, and even more happy than before.
Huge fan of all of these features that weren't even advertised, but come with the phone.
I had the note 4, note edge, and note 5. Made a large upgrade to the 10 +.
Storage is insane, will never use it up, and can freely download anything I want without worry.
Bixby Routines are so useful. I have it set up where if I leave my house, my wifi turns off automatically so I don't get prompted to connect to wifis that aren't mine. And when driving bluetooth turns on and connects automatically as well.
When I'm home I have my lock screen apps set to apps I use more at home.
There are more options I don't use, where you can make your phone be a different phone in whatever situations you may need. If you're at work, You can have different options turn on your lock screen, and have them off when you're not at work, all done automatically after a user friendly set up.
I love that I can instantly unlock my phone by just pressing my fingerprint on the off screen, the phone recognizes what I'm doing and reads my print while the screen is still off!
The speakers on either side of the phone make sharing videos or music much more easier and practical. No more cupping the speakers so we can all hear it from different angles.
The screen is gorgeous. I do not ever notice the whole punch during normal use. Whether it be a video, website, game, or even on my homescreen. I was expecting it to be at least slightly distracting, but it isn't! Even if I do notice it, I'm more impressed by how minimilistic it is. The phone screen and back ( I have the Aura Glow) Is absolutely impressive and beautiful.
The pen is also an upgrade from previous version.
The older version had the button on the pen larger, which would mean if I'm ever taking notes or drawing intently I'll end up pressing the button and would have to clear out the notification that comes up.
Haven't had that issue with the new pen. I still actually have to learn everything the pen can do. The fact that in can take photos is great, and I even used the gestures to change songs when it was convenient.
There is a lot to unpack in this phone, so I'm still learning but I love everything that I've seen so far.
From the Edge lighting notifications, to the always on display to make checking the time or battery at night so much more convenient.
Huge fan of all of these features that weren't even advertised, but come with the phone.
I had the note 4, note edge, and note 5. Made a large upgrade to the 10 +.
Storage is insane, will never use it up, and can freely download anything I want without worry.
Bixby Routines are so useful. I have it set up where if I leave my house, my wifi turns off automatically so I don't get prompted to connect to wifis that aren't mine. And when driving bluetooth turns on and connects automatically as well.
When I'm home I have my lock screen apps set to apps I use more at home.
There are more options I don't use, where you can make your phone be a different phone in whatever situations you may need. If you're at work, You can have different options turn on your lock screen, and have them off when you're not at work, all done automatically after a user friendly set up.
I love that I can instantly unlock my phone by just pressing my fingerprint on the off screen, the phone recognizes what I'm doing and reads my print while the screen is still off!
The speakers on either side of the phone make sharing videos or music much more easier and practical. No more cupping the speakers so we can all hear it from different angles.
The screen is gorgeous. I do not ever notice the whole punch during normal use. Whether it be a video, website, game, or even on my homescreen. I was expecting it to be at least slightly distracting, but it isn't! Even if I do notice it, I'm more impressed by how minimilistic it is. The phone screen and back ( I have the Aura Glow) Is absolutely impressive and beautiful.
The pen is also an upgrade from previous version.
The older version had the button on the pen larger, which would mean if I'm ever taking notes or drawing intently I'll end up pressing the button and would have to clear out the notification that comes up.
Haven't had that issue with the new pen. I still actually have to learn everything the pen can do. The fact that in can take photos is great, and I even used the gestures to change songs when it was convenient.
There is a lot to unpack in this phone, so I'm still learning but I love everything that I've seen so far.
From the Edge lighting notifications, to the always on display to make checking the time or battery at night so much more convenient.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Don't like certain changes
on October 28, 2019
Posted by: mkbb
from washington dc
Expertise:Expert
I've had my note since it's come out. And I've been using the note since the Note 5. Overall the phone is pretty good. They speak on how fast the phone is with the updated roms and so forth but at the end of the day it comes down to the carrier. I've seen no real difference in speed. The biggest disappointment is the removal of the headphone jack. This is the second time Samsung has done this and I don't know why they continue to do this knowing it didn't go well the first time they removed it. Samsung users laugh at apple users due to them having to use a dongel and now look at us. Please put the jack back on the phone. And Bixby needs updates as well as far as voice response and so on.
I would recommend this to a friend!
Features
4
Performance
4
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Camera!
on October 28, 2019
Posted by: Hypenotist
from Michigan
I absolutely love this phone! I use medias that involve taking pctures and recording videos, so having such a high quality camera is a dream. The storage is also a big plus, I have over 20 downloaded apps and still have room for hundreds of photos and videos. The AR doodle is hilarious, I have people constantly asking to use it on my phone. I've had many phones in the past, and this is by far the best!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US