Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Average customer rating
4 out of 5
4
(452 Reviews)
Open Ratings Snapshot
Rating breakdown 452 reviews
5 Stars
275
4 Stars
46
3 Stars
42
2 Stars
36
1 Star
53
76%of customers recommend this product. 
(
306 out of 405
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Customer Rating
5 out of 5
5
Best Phone I Have Had In Years
on November 7, 2019
Posted by: FatherSans
from Flatwoods, KY
So for its time frame of release to compared where out technology stands compared to the past years, it blow what we WERE doing on up to date tech in a phone out of the water. Its somewhat stock when it comes to the OS, easy to get familiar with, and preforms to the highest in pretty much all aspects. Photos are fun to take and mess around with all the different settings and modes, as well as videos, but at the same time taking quality images. Phone is fast when it comes to rending and different editing due to the ram and processing power. Highly recommend, keep up the good stuff. Id give it max stars across the board when it comes to features and performance, but I think if Samsung can get by with just providing their phones with Stock Android, they would be doing big things.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far LOVE IT!
on November 7, 2019
Posted by: Littlebit
from Georgia
Expertise:Intermediate
Previously I had an S8+, and before that an iPhone. Coming off the Apple products required a bit of a learning curve, but the Samsung products do SO much more! I love the fact that I can add storage, love the stylus and being able to use it for numerous things, the screen is amazing, and I keep finding neat features that have me constantly looking for new things to discover on the phone. For instance, I can set the phone up to automatically go to vibrate during certain hours, like when I am at work, and then turn back to normal while on my way home and before Do Not Disturb is turned on. Love that feature! The fast charge is amazing, and the life of the battery is great. It's really hard to find anything that I do not like about this phone. OH, and let me also mention that the camera is totally amazing, pictures are so much better than any other phone I have used, and the features are great. Took a picture with the night mode and it came out amazing. I don't think you will be disappointed with this phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Review
on November 7, 2019
Posted by: neethukumar
from durham
Expertise:Expert
I bought this product 2 months ago and the phone is very good in built quality, performance, camera is best.
Battery is little bit confusing sometimes gives better than i never expected mostly on standby and sometimes on use will be less when compare to other phones.
last night i got a security update and may be there is something wrong with the update my audio speaker is not working properly, may be a software glitch will fix at service center today. other than that phone is awesome... love it. good upgrade with S8+ to note 10+.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Looks great on paper. But does not work properly.
on November 6, 2019
Posted by: Del881
from Florida
Expertise:Expert
Text messages always delayed. Updates for android are no longer downloadable by network even if data is unlimited. Calls are not shown immediately when incoming, so ends up just ringing twice and sending call to voicemail. Phone alarm does not always work. Sometimes it goes off, sometimes it does not.
Tried troubleshooting and issues are fixed for about an hour before issues return. Works like a cheap china knockoff. I have the Note10+ 512GB unlocked.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the money
on November 5, 2019
Posted by: Toddles
from MO, USA
Expertise:Intermediate
Amazing screen, very fast with an excellent camera and top tier battery life. What more do you need? Well it probably has that too!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Why did it take me so long???
on November 4, 2019
Posted by: Jacquie
from Somerset, OH
Expertise:Expert
I have always been a loyal Apple user, including phone, pad, watch, etc. I was very reluctant to switch, but I wanted to try something new. I thought the switch would be challenging, but now I have no idea why I waited so long! So much more for your money, and much more user friendly. I should add that I bought the Galaxy watch too, and it too does not disappoint. I am glad I made the switch. The Galaxy Note 10+ is unmatched on speed and features. I love my new phone!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast charging
on November 3, 2019
Posted by: Anonymous
from Kansas city
Expertise:Intermediate
I'm so happy that I bought this phone Cuz the screen is way better then the iphone 11 pro max screen
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone with tons of great features.
on November 3, 2019
Posted by: frostyfrog
from WI
Expertise:Intermediate
I stepped up from the Note 8, which was a good phone, and had no issues. The Note 10+ was a great upgrade. The battery is awesome, lasts all day for sure which normal use. The cameras are phenomenal. These are an upgrade from the N8. The screen is descent, with a lower refresh rate, but looks good and does it's job well. The finger print reader works well (now), and the facial recognition is a lot better than the N8. It is a bit on the pricey side, but if you use the phone for most everything, camera, music, notes, web, gaming etc it's worth it. It's fast too, memory and cpu are awesome. Not much bigger in the hand than the N8 either, same weight. If you're on the fence, I would get it. Works great with the Buds as well, though they come with USB-C headphones which are nice if you like wires. Overall, great phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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