Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Average customer rating
4 out of 5
4
(452 Reviews)
Open Ratings Snapshot
Rating breakdown 452 reviews
5 Stars
275
4 Stars
46
3 Stars
42
2 Stars
36
1 Star
53
76%of customers recommend this product. 
(
306 out of 405
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Customer Rating
5 out of 5
5
The best birthday/graduation gift
on August 25, 2020
Posted by: Hadassah
[This review was collected as part of a promotion.] i got this phone in august after my high school graduation in 2020. although, my birthday was in january. my dad got his note 10 plus on january 1st but got another one for free because of the new year's promo. all my life in 2020 i have always wanted to use the phone until he gave it to me after my graduation. he told me that he wanted to give it to me on my birthday but it would have been too obvious so he made me think about forgetting the phone.
now, i am using it and i love it!!! everything about it is just amazing. i am using the aura black and i have never felt like a big girl before in my life. i have tiny hands but the phone is worth it. thank you samsung!!!!!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy Note 10 plus
on August 25, 2020
Posted by: Michael
from Flushing, New York
this samsung galaxy note 10 plus was one of the best smart phone ever made by samsung.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Note 10+ best phone ever
on August 24, 2020
Posted by: Dboy
from Tucson Arizona
i gotta say this is one of samsung best phone i love the samsung galaxy note 10+ everything about it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Terrible Design - Why Wrap Around and All Glass?!
on August 17, 2020
Posted by: Sad Note Devotee
I bought The Note 10+ upon release, after my Note 3 finally died after working brilliantly, without case or cracked screen for 6.5 years!
Note 10+ - I can not understand why the design decision to wrap the whole phone, front and back, in glass, and why to have the screen wrap to the curved sides. Upon initially holding it, the non-square sides make for a less stable grip, plus the wrap around screen means that just by holding the phone you might be touching part of the touch screen.
The wrap around glass also makes the phone extremely vulnerable to screen cracks. The glass front and back means that the phone wants to slip and slide off any surface it's placed upon. Upon the first drop, within the first couple months, flew out of my jacket pocket (not a problem with previous phones) about 3 feet onto concrete and cracked the screen which has evolved not only into cracked glass but dead zones in the screen image.
The UI, customization, and basic functionalities seem to have degraded over time, versus improved (lock screen control of music apps etc etc).
Having the speaker on top of the phone makes call privacy and phone holding position odd. I don't know why edge to edge screen is so "important", most video feeds wont' match the odd, stretch aspect ratio of the phone, so you're spending battery on black bars. Plus, the improved screen size isn't fully utilized because there aren't enough resolution/sizing options to tailor it to maximize the screen space.
Good cameras, nice to still have s-pen. So it's got that going for it, which is nice...
After 1 year of use, I'm less than impressed with the total battery life, but I was spoiled with being able to swap out batteries on my Note 3 when they started to lose capacity due to life-cycling.
Features
2 out of 5
2
Performance
4 out of 5
4
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
the options
on August 16, 2020
Posted by: BigJ
love it great device, its one of the best platforms i have used.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Don't Buy Note10+
on August 14, 2020
Posted by: jasbull
from 91331
this was disappointing purchase, i have the note 9 and been a note user forever. samsung really didn't put much effort in fixing many bugs especially with bluetooth. i call it garbage note 10-
stick with note 9 and the csr agents are only good at reading templates from various parts of the world. i hope samsung will stop chasing apple and be their own leader.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic!
on August 3, 2020
Posted by: Java
from Seattle
this isn't the first note i've had but i find myself always coming back. great quality, durability and it always feels like a brand new experience.
the camera on this just amazing.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Fingerprint Sensor is trash
on August 2, 2020
Posted by: ender92
from Fort Myers FL
Expertise:Expert
The new in-screen fingerprint sensors are trash. My s9 had a more reliable fingerprint print sensor. It was also easier to use.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Showing 17-24 of 452 results 
<< 1 2 3 4 5 ... 57 >>