Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Average customer rating
4
(452 Reviews)
Rating breakdown 452 reviews
5 Stars
275
4 Stars
46
3 Stars
42
2 Stars
36
1 Star
53
76%of customers recommend this product.
(
306 out of
405)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Customer Rating
5
Fantastic feature and premium built all in one
on November 12, 2019
Posted by: Kaindalf
from Chicago
Expertise:Intermediate
The feature you expect from a Samsung note plus the premium built all in one package. This is by far one of the best Samsung Note 10 Plus phone I feel love for it dependability and performance you can expect from Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I wish I would have sent it back while I could...
on November 12, 2019
Posted by: Tjp5
from Florida, USA
Expertise:Expert
A lot to like and some major things to not like. The fingerprint recognition is awful. It generally takes two or more attempts and if your skin is dry you have to slobber on it first to get it to work. The rear camera lens is on on one corner of the phone and makes it real convenient to get your finger or hand in the picture. What a dumb idea for placement. It just isn't worthy of the hype and the price.
Features
4
Performance
5
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
Its OK
on November 12, 2019
Posted by: gbartlett
from Louisville, ky.
Expertise:Intermediate
I have the note 9, bought the note 10+ because of the upgrade of Ram. One thing I do not like is the security feature you can not get rid of, the swipe. Even though i have the pin, and the fingerprint security on the phone as well. You have to swipe the phone everytime before you get to the pin or fingerprint. Plus alot of the security features do not work. If you have the note 9. Don't waste your money on the note 10. Not much difference. Especially for the $$$.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Great while it lasted
on November 11, 2019
Posted by: xotox1
Expertise:Expert
Nice case, but it did not last too long. It started to rip right where the cover folds back.
Features
4
Performance
4
Design
1
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
No Good!
on November 10, 2019
Posted by: Андрій
from CHICAGO
Expertise:Expert
Hello, I bought a Samsung galaxy note 10 + phone from you, and it is very poorly packaged, it looks like it is not new. it's all dirty, some droplets on it. why is there no normal Russian and Ukrainian on the phone? very soon the battery runs out and the fingerprint works very badly. and why there Russian language and Ukrainian on Bixby? I paid so much money and can't use it fully, why? facial recognition works very badly. I paid that kind of money and almost nothing works well. why Samsung gelaxi Laptop + sold 512 gigabytes with only 1 color?
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Flagship with rubbish camera app
on November 9, 2019
Posted by: void
from St Louis, MO
Expertise:Intermediate
Hardware is very nice: I like the display, battery life is so much better after my previous Galaxy S6. I like the stylus. Performance is more than enough. But. But! The camera(s). Picture quality is absolutely rubbish.
I've just returned from the Great Smoky Mountains, transferred photos to the PC... And was immediately disappointed in the photos quality compared to my old Galaxy S6. At first I thought it is a hardware problem. But after some investigation I found out that photos I made in Pro mode and saved as raw .dng are all right: as a proof, attaching raw photo converted to jpeg (no sharpening applied) and same photo saved by original Samsung camera app. Compare the details at 100%. Funny that with less detail, file is almost twice larger in size. I won't be able to improve picture quality of camera app file. With raw, I can do all I want including sharpening (picture is still quite blurry).
Also, when you shoot with "full" ratio (2.11) it saves photo with 4032x1908 which is 7.69MPx. 16:9 gives you 9.14MPx and 4:3 is 12.19MPx (for the phone's main camera). My old galaxy S6 was shooting 16:9 photos with 16MPx so even without raw format I had much more information to work with (I use Lightroom for post-processing). That's a great improvement over 4 years!
Okay, I could use Pro mode all the times, right? Nope. You cannot select which camera to use in Pro mode, so I can't shoot through telephoto or wide angle camera (which is a great idea, btw as I love panoramic shots).
Conclusion: if you use your phone for taking photos a lot, care about photos quality and don't want to carry a DSLR with multiple lenses with you - don't buy Note 10+ (yet?). I hope in the nearest future either Samsung will improve the camera app, or there will be an alternative app which can process photos properly.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Note 10 Plus
on November 9, 2019
Posted by: S R T
from MI
Expertise:Intermediate
I really happy to buy this product, its really awesome, camera is incredible, everyone is asking me to take pics with my note, its made me as camera man :). i really recommend this product, Picture quality is too good, Frankly speaking i stopped using my lens camera after purchase Note 10 plus.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
EXTREME NOTE10+ important to read this
on November 8, 2019
Posted by: 15 year USER
from Oh USA
Expertise:Expert
I am 15+ year user of exclusively most expensive samsung phones that money can buy and been shoked how bad phone is actualy is !!!! i wish i can post explanation and details photos screenshots evidence , but this review will be than garateed to be BANNED.
Features
3
Performance
4
Design
4
Value
1
Written by a customer while visiting Samsung US