Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Average customer rating
4
(452 Reviews)
Rating breakdown 452 reviews
5 Stars
275
4 Stars
46
3 Stars
42
2 Stars
36
1 Star
53
76%of customers recommend this product.
(
306 out of
405)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Customer Rating
3
Less than 24 hrs S Pen broke. AR Emoji update hmm
on August 28, 2019
Posted by: NASBam
from FL
Everything else is ahhmazing, speed, camera, features all that good stuff. I received my package from FedEx at 1:55 pm yesterday and today it's now 11:33am and keep in mind the new feel of this s pen is sleek it really does feel like a real pen! Coming from the Orginial Note and pgrading my phone every year up until the note 9 as a loyal client I've never had this experience ever. I had the Note too that was overheating luckily mine never did. However, I needed to travel so had to turn it back in and it was replaced with the s7 edge instead. The other s-pen's were durable and able from every note except this one, I would of preferred them to keep the design from The Note 9 at this point. Also they updated the AR emojii to a virtual character that seems more generic and doesn't give you the unique distinguished feel as the one The Note 9 had. However I do like all the new features as such as adding text, background and stuff to the AR emojii so I really have mixed feelings about the update. I wish my AR emojii still looked more me to give it that personal feel (for ex: I don't have full eyebrows) the new Note10+ her eyebrows are flawless. I would have to fill mine in or draw them to look like that haha. Rather than looking like every one else out there when it all boils down to it though, that's WHAT I would prefer.
I would recommend this to a friend!
Features
3
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nothing compatible
on September 1, 2019
Posted by: Whitface
from Utah Utah
I got this a week ago. The charger is C on both ends so u cannot use the cord in the car. The headphones plug into the charging port, so u cannot use them with any device but a C port. There is not an option for swipe texting that I have found at this time either.
Before this I had the note 8 and loved it the finger print on the back is my preference. The screen protector on the 8 is much smoother as well.
Before this I had the note 8 and loved it the finger print on the back is my preference. The screen protector on the 8 is much smoother as well.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Not what I was hoping for
on September 13, 2019
Posted by: D1llyD1lly
from Texas
I've had this phone for a week now. You get annoying popups after close out you messages or even after a phone call. Samsung still can't figure out how to send a video message without using a 3rd party app. Just very disappointed overall with this phone!
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Slick and fast but somewhat missed the mark
on September 13, 2019
Posted by: Lincoln27
from NY
Expertise:Intermediate
Moderate upgrade over the note 9. I wanted the bigger screen and the in-display reader, but tbh I could have kept my Note 9, which was in impeccable condition. I'm super super disappointed with the lack of a notification light. Over 10 years this was a staple on all my phones. It was practical and functional since I could tell at a glance who the next alert was from. Super disappointed. Disappointed with the lack of an iris scanner, but not a deal breaker. Overall I feel like too much was compromised with the device. The headphone jack is no deal breaker. The S pen I love but hardly use so it's features aren't really that functional for me. Placing the power button on the left is no deal breaker. The upgraded camera well that's par for the course. I love the device but super disappointed over the lack of notification light.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Note 10 Touch Sensitivity
on September 18, 2019
Posted by: frahman
from Johnston, IA
Expertise:Expert
[This review was collected as part of a promotion.] I bought the note 10 few weeks back and experiencing the soft buttons for answering calls are not sensitive to my fingers movement. I went to the "setting" to increase the touch sensitivity but still both the "green" and the "red" soft buttons do not react till I press either of them hard! This feature seems a bit odd.
"answer"
"answer"
Features
3
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love the battery life
on September 22, 2019
Posted by: Mike
from Western Michigan
Expertise:Intermediate
My old smartphone was beginning to behave badly. I tried a blind date with another top-of-the-line. As a "blind date" she was very pretty and came with glowing recommendations. Once I took her out for a date it became obvious very quickly that we were not going to be compatible and I just had to say thank-you and part our ways. I had purchased a Note 9 to replace my wife's Galaxy S6 a year ago and she loved the battery life. Upon her insistence I got the Note 10+ two weeks ago and just love it. The s-pen for my big fingers, battery life for my continual browsing, memory card slot, and the familiar Android OS. I personally did not care for the calendar app, but that was changed to one my style easily enough. Compared to the other phone I tried, I was almost giddy when I worked with this Note10+. Love it.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Review
on November 7, 2019
Posted by: neethukumar
from durham
Expertise:Expert
I bought this product 2 months ago and the phone is very good in built quality, performance, camera is best.
Battery is little bit confusing sometimes gives better than i never expected mostly on standby and sometimes on use will be less when compare to other phones.
last night i got a security update and may be there is something wrong with the update my audio speaker is not working properly, may be a software glitch will fix at service center today. other than that phone is awesome... love it. good upgrade with S8+ to note 10+.
Battery is little bit confusing sometimes gives better than i never expected mostly on standby and sometimes on use will be less when compare to other phones.
last night i got a security update and may be there is something wrong with the update my audio speaker is not working properly, may be a software glitch will fix at service center today. other than that phone is awesome... love it. good upgrade with S8+ to note 10+.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Kind of overpriced
on December 3, 2019
Posted by: jemihami
from Minneapolis, MN
Expertise:Expert
For what this phone costs, it's really not that great. I've had it a couple of weeks, but have decided to return it. Sound is okay. Camera is, surprisingly, sub-par ... in my opinion. Screen is very nice and the call quantity is good, but I can honestly say it's not that much better than my old Motorola. If Huawei was available (or even the 12gb OnePlus 7 Pro) I would not have even bothered buying this thing.
Oh well, live and learn. BTW, the best way to test a phone is to by the phone.
One more thing. I use Bluetooth (a lot) and I have had connectivity issues with this phone and all of my devices. $500 is what this phone should cost. Sorry, Samsung.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
2
Written by a customer while visiting Samsung US