Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Average customer rating
4
(452 Reviews)
Rating breakdown 452 reviews
5 Stars
275
4 Stars
46
3 Stars
42
2 Stars
36
1 Star
53
76%of customers recommend this product.
(
306 out of
405)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Customer Rating
1
JUNK
on October 9, 2019
Posted by: fasthawk
from Lehigh valley, pa
Expertise:Intermediate
so back to trying failed samsung/android. JUNK JUNK JUNK First I am writing this from my MacBook since you can NOT open this from your samsung note 10+???? First lets start with a HUGE problem. So you can NOT get gmail to push to your phone look it up emails maybe sometimes come to your phone or you have to open the app. Samsung has RUINED android.
I will be selling phones soon, I know I won't recommend samsung to anyone! My PH-1 and iPhones do not have the email problem that samsung has.
If samsung wants to make a good phone just run stock android.
I will be selling phones soon, I know I won't recommend samsung to anyone! My PH-1 and iPhones do not have the email problem that samsung has.
If samsung wants to make a good phone just run stock android.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Not a Happy Camper
on November 17, 2019
Posted by: Mema
from San Diego, CA
Expertise:Expert
On the fence. Was disappointed after purchasing the Note 10+. Some of my disappointment is a learning curve I'm sure but there are other issues that are not a learning curve. The picture editing is terrible! My note 5 was great @ editing pictures. I don't have time to make all kinds of adjustments before taking a picture so I need to edit them later on, so now I have to research editing apps, Ugh! And, the cable situation stinks! Who would have thought purchasing a new phone would require new USB cables? Ugh!
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
Good features
on November 25, 2019
Posted by: MUHAMMAD
from New Jersey
Expertise:Expert
Galaxy note 10 plus unlock phone dont have option for video call like a face time.im really not happy so i am going to return my new phone back.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Biometrics are horrible!
on December 5, 2019
Posted by: Mikep
from Providence RI
Expertise:Intermediate
Samsung cannot get the fingerprint scanner right! It never works. The facial recognition is not much better, only 1 face is allowed. Overall this phone does not impress me with performance. Add on the biometric issues and it a loser in my book. My G8 worked better overall.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
poor design
on September 7, 2019
Posted by: SamsungLiker2
from Boston, MA
Expertise:Expert
the first thing this not S10 you can have curved screen and pen they simply don't go together (you need flat screen with the pen not curved) just like using pencil with curvy paper my hand always slide off the edges, the second thing is the micro SD card removed why do I have to pay more to get the feature, the power button moved to the other side for some reason I don't care about combining it with Bixbey but moving it to the other side sucks really especially if you'r using the case that Samsung made, the wifi calling is good only if you have good wifi but if the GSM signal is good it's useless, the front facing camera isn't that great, everything else for me is great I don't know about other people.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
no head phone jack
on September 9, 2019
Posted by: DROIDIAN
from NEW JERSEY
Expertise:Intermediate
NO HEADPHONE JACK NOTE 10 DEAL BREAKER. WILL NOT UPGRADE LOVE THE NOTE9
I would recommend this to a friend!
Features
4
Performance
5
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
screen is very weak and soft
on December 5, 2019
Posted by: Davey Tile
from columbus, OH
Expertise:Expert
in less than a month scratches are showning just by swiping left or right
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
GREAT PHONE BUT BEWARE
on January 2, 2020
Posted by: AMOS
from CALIFORNIA
Expertise:Intermediate
LOVE THE PHONE. DID NOT KNOW THAT THE BACK IS GLASS AND BREAKS EASY.
MAKES A 1000.00 PHONE VERY FRAGILE.
SUGGEST GETTING A CASE BEFORE USE CAUSE IF YOU BUMP IT ON ANYTHING HARD THE BACK GLASS WILL BREAK!!
I WAS A DAY LATE GETTING A CASE
MAKES A 1000.00 PHONE VERY FRAGILE.
SUGGEST GETTING A CASE BEFORE USE CAUSE IF YOU BUMP IT ON ANYTHING HARD THE BACK GLASS WILL BREAK!!
I WAS A DAY LATE GETTING A CASE
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
2
Written by a customer while visiting Samsung US