Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Average customer rating
4
(452 Reviews)
Rating breakdown 452 reviews
5 Stars
275
4 Stars
46
3 Stars
42
2 Stars
36
1 Star
53
76%of customers recommend this product.
(
306 out of
405)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Customer Rating
1
do not buy
on September 20, 2019
Posted by: samsunguser69
from Long Beach ca
Expertise:Intermediate
had this a month and the 4500 mah battery does not hold up, phone requires update after update, and now nothing stays in order, just a mess, camera is horrible, blurry choppy, phone overheats while charging using wall charger or wireless, buyer beware don't buy
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
The phone is not what the Hype makes it out to be.
on September 19, 2019
Posted by: soulshocker
from Red Oak, Texas
Expertise:Expert
It's not a great phone. It's riddled with bugs. The camera is absolute trash. None of the pictures come out correctly unless it's up close. If you get a standard distance picture it's very pixelated. I would say it's a software issue but SnapChat is the exact same way so it's definitely hardware.
Just having 12 gigabytes of RAM and a faster processor isn't enough. The software has to be there and for me, this is my second Samsung phone since the S7. Honestly, I will probably never go back to Samsung for a phone. I won't use their washer and dryer setups anymore either for a similar reason.
Battery life performance is better than expected, however, it's not good as the software battery saver included in standard on the Pixel Devices. Maybe this phone would be worth it after a year.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
How cheap.Samsung want us to pay for connector LOL
on September 9, 2019
Posted by: Sibu007
from tx
Expertise:Expert
they removed earphone jack but they didn't give the connector for free like iPhone does. Samsung is a cheap company.they want us to pay for everything. I'm planning to return this note 10+ and will wait for new iPhone atleast they give connector free.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
CRASHED IN LESS THAN MONTH
on September 17, 2019
Posted by: TONI
from MIAMI FL
NOT HAPPY AT ALL / PHONE CRASHED ...... UNABLE TO RESET
Features
3
Performance
3
Design
1
Value
1
(click to see the video)
Written by a customer while visiting Samsung US
Customer Rating
1
MY PHONE CRASHED
on September 19, 2019
Posted by: TONI
Expertise:Intermediate
MY PHONE CRASHED ON 9.17.19 THE IS MY SECOND ATTEMPT TO WRITE A REVIEW
WILL NOTE RECOMMENDED THIS PHONE TO ANY ONE
WILL NOTE RECOMMENDED THIS PHONE TO ANY ONE
Features
3
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Russian language is not available on a keyboard
on August 25, 2019
Posted by: NellyKP
from New york ny
Expertise:Expert
We tried to upload russian laguage on samsung keyboard. It is not available
I would recommend this to a friend!
Features
2
Performance
2
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
I love this phone....
on September 3, 2019
Posted by: Ashbug84
from North Carolina
Expertise:Intermediate
Aggravated I have had this phone for almost 2 weeks I have a protective case and screen protector on it, I have not dropped it in anyway but there is a small crack that has formed at the bottom corner. When I say I am livid that is putting in mildly
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
What happened to SNAPCHAT CAMERA?!!!
on September 10, 2019
Posted by: LEZETTE
from MAYWOOD, IL
Expertise:Expert
I love the phone and all but so disappointed when I wanted to use my SNAPCHAT! This camera is way zoomed in on front and rear camera. The SNAPCHAT camera is what I use to use all the time. VERY SAD AND WHISHED I KNEW THIS BEFORE I PURCHASED THIS PHONE. SAMSUNG PLEASE UPDATE ASAP!!!
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US