Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Average customer rating
4
(452 Reviews)
Rating breakdown 452 reviews
5 Stars
275
4 Stars
46
3 Stars
42
2 Stars
36
1 Star
53
76%of customers recommend this product.
(
306 out of
405)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Customer Rating
5
Both phablets are the best
on October 28, 2020
Posted by: Miguel00S7
from Chicago, IL
Expertise:Beginner
Both Note 10 Plus and Note 10 Plus 5g have the same size inch display and the most beautiful features ever. I will buy both phones in the future
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Availability to other brand.
on October 6, 2020
Posted by: Andy
from Kent, Washington
con. blue tooth sound really bad when pairing with car audio, work great when not close to car audio.( like it when use from back seat).
2. screen respond not fast enough when touch or demand.
3. ram used up almost half in a day. (12 ram 256 g in my device).
4. can not use other ring tone. (only from the device).
5. message alert not go off when pair with car audio. (only phone call).
pro. availability to buy.
1. s-pen
2. video editing. (like it).
idea for improvement.
1. don't make comparable to other brand.
2. battery capacity higher on top device(up to 9000 if possible).
3. variety size ( up to 9" for phone, high resolution as well).
planing to buy galaxy s7 tablet.j
2. screen respond not fast enough when touch or demand.
3. ram used up almost half in a day. (12 ram 256 g in my device).
4. can not use other ring tone. (only from the device).
5. message alert not go off when pair with car audio. (only phone call).
pro. availability to buy.
1. s-pen
2. video editing. (like it).
idea for improvement.
1. don't make comparable to other brand.
2. battery capacity higher on top device(up to 9000 if possible).
3. variety size ( up to 9" for phone, high resolution as well).
planing to buy galaxy s7 tablet.j
No, I would not recommend this to a friend.
Value
3
Design
4
Performance
2
Features
4
Written by a customer while visiting Samsung US
Customer Rating
4
A great phone, but compromises important features
on October 3, 2020
Posted by: LaithyBoi
from California, CA.
Expertise:Expert
I traded in my Note 9 for this device last year. After 1 year, I am impressed by the wide range of things this device does very capably, however, I also noticed that this phone has compromised on things that I could have never caught my Note 9 missing or doing, things such as the heart rate sensor, iris scanner, fingerprint reader, unintrusive display, Notification LED, the incredible speakers the Note 9 possessed, and most importantly, the headphone jack. The last point especially hurts because Samsung always touted their Note series as the no compromise, all-in-one package, and in a interesting turn of events, they actually deleted those ad campaigns mocking another company for ditching the headphone jack, when ironically, they did the same with the Note 10. Quite hypocritical if you ask me. Overall, I have had a great experience with this device, but I cannot help but feel that it leaves me with a feeling of disappointment, being a follow up to THE best phone in 2018, and I am personally thinking about going back to the Note 9.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Poor
on October 2, 2020
Posted by: Disappointed
Expertise:Intermediate
Like all things Samsung it’s great till it’s not . Not made for the long haul if you get a year good on you. Buggy software phone runs hot enough to bother your hand . This is not my first Samsung to have issues. Like a said great while it last but it has a shelf life . Blue tooth issues call issues not a carrier issue. Look else where as this has been common with my phones .
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Homescreen Fingerprint sensor does not work!
on September 22, 2020
Posted by: Sbewitching
from Nevada
Expertise:Intermediate
The fingerprint scanner to open the phone is the bane of my existence. Something you have to use constantly should work well. Obviously the facial is confused by my scowl as well. The fingerprint scanner works almost flawlessly for the apps though. Explain that! I'm here because once again I am irrationally irritated by the scanners. Otherwise the phone is meh! I've had a lot of Samsung phones, the camera in the S8 was my favorite. They have something similar to selective focus, not the same results,, and the color and built in corrections are lack luster at best. Battery doesn't last me all day. Touch screen is often finicky or unresponsive. Two steps forward, three steps back. There is nothing extraordinary about this phone.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
This phone is a lemon!
on August 28, 2020
Posted by: HLT18
from Kansas
Had this phone for 4 months and got a notification that it won't charge because of low temperature. Samsung is aware this is a common issue and did not stand by their warranty to replace the phone. Other people report they have to take it into a repair business and within months it is broken again.. We have been samsung fans for years but will not be buying anymore samsung devices after the lack of follow through from this company.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
nothing
on August 26, 2020
Posted by: Elner
i have 2 of the phones shipped to me both the devices are defected you can't hear people talking you get about half of what they say have to keep asking what did you say also we change network settings d id a reset
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Much love
on August 25, 2020
Posted by: JuWuan
from 92028
love it as always. i will always be a note guy. it always delivers what i want and need.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
2
Written by a customer while visiting Samsung US