Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Average customer rating
4
(452 Reviews)
Rating breakdown 452 reviews
5 Stars
275
4 Stars
46
3 Stars
42
2 Stars
36
1 Star
53
76%of customers recommend this product.
(
306 out of
405)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Customer Rating
5
Excellent Phone
on September 13, 2019
Posted by: HopeB
Expertise:Intermediate
I really love this phone, fast, smooth and beautiful. Stunning pics and aesthetically just beautiful. I am so glad I waited to get this phone. The best. All the accessories or wearable sync so easily. I love how the ear pods work or so smart to know when I have it in my ear. Love it The one drawback is the layout of the buttons. I am right handed so it is very awkward. Still love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I wish I would have sent it back while I could...
on November 12, 2019
Posted by: Tjp5
from Florida, USA
Expertise:Expert
A lot to like and some major things to not like. The fingerprint recognition is awful. It generally takes two or more attempts and if your skin is dry you have to slobber on it first to get it to work. The rear camera lens is on on one corner of the phone and makes it real convenient to get your finger or hand in the picture. What a dumb idea for placement. It just isn't worthy of the hype and the price.
Features
4
Performance
5
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
A little bummed
on December 20, 2019
Posted by: d0ekun
Expertise:Expert
Saw the Star Wars edition and tipped the scales in favor of the Note over the latest Pixe. That, and the battery life is better on the Note. Unfortunately, the first software update deleted the boot animation (the Kylo Ren helmet one) and replaced it with the Samsung logo animation. This is extremely frustrating. You pay extra for something special (to me), and they break it with a "one-size-fits-all" update. Not cool.
Aside from that, it's frustrating to have a lot of bloatware. I moved from the Pixel series and suppose I was spoiled - Google phones have zero bloatware.
Overall, I'm still getting used to making the switch, but I wrote this review in hopes that Samsung will see it and fix the boot animation.
Aside from that, it's frustrating to have a lot of bloatware. I moved from the Pixel series and suppose I was spoiled - Google phones have zero bloatware.
Overall, I'm still getting used to making the switch, but I wrote this review in hopes that Samsung will see it and fix the boot animation.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
it is a poweful machine
on September 2, 2019
Posted by: Anonymous
from Van nuys california
Expertise:Expert
I love it I am very hippy and satisfied it is a poweful machine I recomendaciones it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Happy
on September 2, 2019
Posted by: AndyB71
from Evanvsille, IN
Expertise:Expert
I am a long term Galaxy Note user. I can say without a doubt that this Note 10 Plus is the best so far. Most people who complain just do not know how to use it correctly. The samsung support and sales have always been great also.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device
on September 4, 2019
Posted by: DzanTa
from Atlanta
Expertise:Expert
Top notch smartphone for the money....best of the best!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Where to begin...
on September 6, 2019
Posted by: Mikule
from Fostoria Ohio
Expertise:Intermediate
I just bought this less than 24 hours ago, to replace my Note 9 that I accidentally shattered and the screen started to die.
The screen is huge and I love how small the bezels are.
I love the in screen fingerprint scanner, it isn't as instant as the Note 9, But i may also not be fully use to it being in screen yet.
The cameras are INSANE, in a great way, the color and depth in the pictures look like i took them on a sand along camera.
It has so many features that i'm still trying to get use to, including the stylus gestures.
AND i love that the phone already comes with a screen protector on it, you can take it off to put your own on if you got one, But if you have a really good case, save that extra money and use the screen protector that comes on it.
Speed wise its about 2x faster than my note 9, and never bogs with performance and ic an have so many things open at once and it still powers through it.. Its a power house.
Samsung DeX is really awesome and didn't even know it was able to do it until i plugged the phone into the computer and it said to download it. Super convenience if i need to access files and edit them at a more quicker speed.
I do miss the headphone jack, But I can live without it.
Battery life is great, I'm on it More than i would like to admit, and it just keeps going. with heavy use from 8am-11pm I'm still at about 45% battery at the end of the day.
Charging, If you do not have a Samsung fast wireless charger for it,and use an off brand that doesn't have fast charging expect the charging time to be at least 3-4 hours.
No more Bixby button!! One thing i am so happy about!!
If you are planning on buying the Note 10+, look around, either way if you buy it outright its going to be expensive like i did, but there are deals where you get extras, I bought mine from Best Buy and it was just the phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life, beautiful phone
on January 8, 2020
Posted by: Crechi
from atlanta, GA
Expertise:Expert
I replace my Note 8 for Note 10 plus, great phone, great display, smooth scrolling and even the speakers sound great ... Very happy with my phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US