Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Average customer rating
4 out of 5
4
(452 Reviews)
Open Ratings Snapshot
Rating breakdown 452 reviews
5 Stars
275
4 Stars
46
3 Stars
42
2 Stars
36
1 Star
53
76%of customers recommend this product. 
(
306 out of 405
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Customer Rating
5 out of 5
5
Good phone!
on December 4, 2019
Posted by: Biah
[This review was collected as part of a promotion.] I received my phone two weeks ago and so far I`m loving it. It looks very futuristic and it`s great to watch TV Shows and Youtube on.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Delicate Phone
on December 5, 2019
Posted by: 2ndNote
from Arizona
Expertise:Beginner
I was so anxious to receive my phone yesterday, but o my surprise, I received my new phone with a small dent on the screen. At first, I was like confused, but when people noticed my phone it was something they pointed out as not being okay for a brand new out of the box phone. I don't want to sound like this but it's a brand new phone with a dent and I can't even get it fixed since it still works. I haven't had a chance to test out the features, so that might change my review.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall Great phone with some cons
on December 8, 2019
Posted by: MissingFeatures
from New Jersey
Expertise:Intermediate
Pros.
its all over the web.
Cons
- no Stress sensor
- no blood oxygen reading , (even with Gear 3 smartwatch)
- no heart rate sensor from phone, only if you have a smartwatch.
If i knew I was losing those feature i would have kept my Note9
Features
3 out of 5
3
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply Blown Away!!!
on December 9, 2019
Posted by: Notes Forever
from Detroit, Michigan
After years of buying low end phones this phone is mind blowing it does everything so quickly from just powering up to game-playing or working on a document. I find it hard to go back to a PC or any phone for that matter, I’m lost after owning the note 10 plus. The battery life is incredible the camera is stunning and the display in my mind is second to none. I could go on for hours like no more running out memory notifications and I’m I still learning the camera features. I’m afraid to upgrade what could be better?
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
CHARGING STOP BECAUSE TEMPERATURE IS TOO LOW????
on December 15, 2019
Posted by: JOHN
from NEW JERSEY
Expertise:Expert
IT WAS BEAUTIFUL PHONE BEFORE I CAN NOT CHARGING MY PHONE...
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
2 out of 5
2
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great phone but vibration feature stop working
on May 13, 2020
Posted by: Tonys
from McAllen, Tx
Expertise:Intermediate
I bought this phone about 2 months ago and so far I love it. The Samsung note line is nothing new to me since I've owned previous notes before. After having this phone for like a month the vibration feedback stopped working and after doing some research its a known problem which is sad since I upgraded from a note 8 and never really had any issues. I have not dropped my phone at all.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Don't Buy Note10+
on August 14, 2020
Posted by: jasbull
from 91331
this was disappointing purchase, i have the note 9 and been a note user forever. samsung really didn't put much effort in fixing many bugs especially with bluetooth. i call it garbage note 10-
stick with note 9 and the csr agents are only good at reading templates from various parts of the world. i hope samsung will stop chasing apple and be their own leader.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
nothing
on August 26, 2020
Posted by: Elner
i have 2 of the phones shipped to me both the devices are defected you can't hear people talking you get about half of what they say have to keep asking what did you say also we change network settings d id a reset
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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