Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Average customer rating
4
(452 Reviews)
Rating breakdown 452 reviews
5 Stars
275
4 Stars
46
3 Stars
42
2 Stars
36
1 Star
53
76%of customers recommend this product.
(
306 out of
405)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Customer Rating
2
Display Washed Out
on September 7, 2019
Posted by: Bren2U
from ND
Expertise:Expert
They took away the adaptive display setting and the result is a washed out display. No deep blacks no vivid colors even when set to vivid. My galaxy tab S4 running the same video side by side is a huge noticeable difference. My tab S4 is so so much better. This is with Video enhancement on and set to Vivid in the display setting, videos look washed out/ hazy as compared with my Note 9 and Tab S4. I am very very disappointed!!! I wished I would have kept my Note 9, it had a far superior display. I'm returning this for a note 9 or switching to the next pixel phone.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Micro-Scratches on the Screen after one month
on September 23, 2019
Posted by: Kenan
from New York
Expertise:Expert
This is great phone. Super fast and lighter than Note 9. But something wrong with its screen and gorrilla glass 6. After just a month of use, I got micro scratches on the screen; this never happened on my note 9. and I do not use the screen protector on either Note 9 or 10 plus. Don't buy this phone if you have note 9, wait for some more durable screen next year.
Features
4
Performance
5
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Defective. Won't turn on after 1st full discharge
on September 2, 2019
Posted by: LemonDenver
from Denver, CO
Expertise:Expert
8 days old and it won't turn on after the 1st time I fully discharged the battery. Used the original charger, other chargers, left plugged in over night. Tried the volume down and power button trick to simulate pulling the battery. I'm very disappointed.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Long time Note fan, finally done
on October 14, 2019
Posted by: SPITZtheGOD
from Harrisonburg, VA
Expertise:Expert
Let me start by saying that i have always loved the Note series. I have owned every note to date, but this latest one I simply do not like. The biggest issue is the lack of an Aux jack. That is a deal breaker for me. All the other things, I probably would just deal with IF there were a phone jack. Such as curved screen (i hate curved screens). The screen goes too far to the edge of the phone so that phone cases cant get a firm hold on it. The camera inside the screen bothers me. That's really all I can complain about. It's my fault, I should have researched this phone before I bought it. The note used to be such a fantastic phone, really on top of the competition by far, but I guess all good things must come to an end...
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
1
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Waste of wait and time
on September 15, 2019
Posted by: Newphoneoldme
from New York
Coming from a Samsung 8, this phone is ridiculously disappointing. There is no AUX port and this giant phone could spare the space to have one. The ear buds that came as a bonus with the phone when purchased are horrible in quality. The call quality is garbage and operating them are worse. I don't feel like tapping myself in the eardrum is the way to change music and its complicated answering the phone. Too many taps. The corded earphones that come with the phone are just as terrible. The sound quality on them had me revert back to my wireless Beats and that should not happen when my Note 10 + came with 2 different sets of listening devices.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
SO Beautiful!
on August 23, 2019
Posted by: nornwoononr
from Seattle
Expertise:Intermediate
i have saved for 4 year to finally upgrade from my note 5.. and yes it was totally worth it!!!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible
on March 18, 2020
Posted by: MikeC
from Ft Worth TX
Expertise:Expert
My Note 10+ 5G is awful. Will start application downloads to 99 or 100% but never install. At times, I've had 55 downloads pending. This is on cellular or WiFi. I have to put the device in Safe Mode to get apps to download. Do a FDR, yup, and still continues. Now, I missed a day of incoming SMS (but could send). May be better off letting it explode. Should have waited for a new Pixel instead of this. Likely to be my last Samsung ever.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice phone i'm loving it
on August 21, 2019
Posted by: Anonymous
from Little Rock AR
Expertise:Expert
By far this is one of the best phone i've been using Samsung phones for a long time now
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US