Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Average customer rating
4
(452 Reviews)
Rating breakdown 452 reviews
5 Stars
275
4 Stars
46
3 Stars
42
2 Stars
36
1 Star
53
76%of customers recommend this product.
(
306 out of
405)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Customer Rating
1
Very disappointed in this phone
on September 14, 2019
Posted by: Treadway81
from Morgan City, La
Expertise:Expert
I thought i was upgrading when I traded my note 9 in for a note 10 plus but i was very wrong Samsung has done away with the pulse oximeter. The reason i switched from apple in the first place. The battery life is nowhere near as good as the note 9 either when my lease is up on this phone i will not be staying with Samsung
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Nothing but issues
on September 6, 2019
Posted by: xtdakotatx
from Joplin, MO
Expertise:Intermediate
Phone seemed pretty solid at start up and for the first few days. After much more use I'm running into nothing but issues with it. The bluetooth technology doesn't connect to my car, which is a 2017. So I had to separately buy a bluetooth connector in a "newer" car. More than 80% of the time when I unlock the phone it won't swipe open forcing me to restart the entire phone to begin using it. It is impossible to scroll on the phone without inadvertently clicking and opening things from the over sensitivity of the side of the screen. I should've stayed with my S8+ which was much more reliable than this garbage phone.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
BATTERY LIFE
on August 28, 2019
Posted by: SHNJOHNS
from LONG BEACH, CA
Expertise:Intermediate
THEY CLAIM THE BATTERY SHOULD LAST ALL DAY. i GOT MY NOTE 10+ ON 8/23 AND SO FAR THE BATTERY DRAINS NOT EVEN HALF WAY THROUGH THE DAY.
Features
4
Performance
1
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Not a good flagship device
on September 11, 2019
Posted by: Rdb5
from Indianapolis, IN
Expertise:Expert
I bought this a week after it was released and I was really hoping for it to be a great phone, especially for the large price tag but was ultimately disappointed. They removed the headphone jack and I refuse to use bluetooth headphones or earbuds because of their health issues and also I refuse to use a wireless charger for the same reason - so I'm stuck not able to watch a video or listen to music with the wired earbuds AND charge my phone at the same time because of the missing headphone jack. The in-display fingerprint sensor was also a big letdown - it's not very fast, not as fast as the physical fingerprint sensor offered on the Note 9 at least. Customers are expecting more advancements and faster functionality, not removing necessary components from previous phones or slower "innovative technology". I wanted to like this phone but found that it was a downgrade from the previous Note model.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
A Note Truly out of this Galaxy
on August 16, 2019
Posted by: Rydah
from Los Angeles, CA
Expertise:Expert
[This review was collected as part of a promotion.] The Galaxy Note 10+, a device I didn't know I needed until I had it. A device like none other.
I received my Samsung Galaxy Note 10+ right after it was announced in Brooklyn, NY at the Unpacked event. From the moment I received the device, I haven't taken a single look at my previous phone. Literally, it's been on the shelf (and it's the Galaxy S10+ lol)
Everything from the all day battery to the dynamic amoled display, this phone is a beast. As a father, I take plenty of photos and videos of my kids and wow, the cameras on this handset are outstanding. One of the most underrated features is Live Focus Video. Being able to blur out or apply special effects on my videos is just beyond me. My daughter is obsessed with AR doodles as well.
Another feature I've grown to obsess over is the S Pen. All the new S Pen features are game changers. PENUP has developed to be a daily hobby of mine. I find it to be a stress reliever. Drawing out my emotions is now a little thing.
And don't let me forget about the new internal memory. This phone is BLAZING fast. With the all new UFS 3.0 and f2fs file system combined with 12gb of RAM is phenomenal.
I can go on for days but I'll stop while I'm ahead. The Galaxy Note 10+ is the best phone available. Plain and simple.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Note in Years!
on August 17, 2019
Posted by: Jamake
from Denver, CO
Expertise:Expert
I've had this phone since the Samsung Unpacked Event and this phone us absolutely amazing! I had the Note 9 and didn't expect a big improvement but boy was I wrong! Lighter, faster and camera is absolutely amazing I can't stop taking pics!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Missing the essentials
on September 3, 2019
Posted by: mkh01
Expertise:Expert
Want to listen to music with wired headphones and charge at the same time? No option for that. Want to connect to an amplifier and charge? No option for that.
The Note 10 line should cater to those wanting the highest fidelity and best performance. Instead, Samsung has followed Apple's lead. Bluetooth is not a high-fidelity substitute.
This will be my last Note.
Features
3
Performance
4
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
Battery doesn't last, amongst other things
on September 7, 2019
Posted by: hisluvneverfailsme
from Mississippi
Expertise:Intermediate
I had the note 9 and loved everything about it.So when you get 600 off the note 10 I thought it was a great time to upgrade. I like the phone overall but initially opening ther box the color is silver.It doesn't have all ther colors on like the picture unless light hits it. So that's the first dislike. Second no headphone Jack really sucks when you need to charge your phone and listen to music because I got ther ear buds and don't really line them so I'm using the headphones that came with the phone. Third battery life isn't what they say it is. My note 9 lasted for a very long time versus this phone. Fourth ther fingerprint scanner is absolutely horrible on the front screen. I absolutely hate the location of it. Im not a person of Change except when it comes to phones but this is to much change at once especially that it isn't in a good way. If I hadn't programmed the phone already I would exchange it out but it takes too much time resetting up the phone.
Features
3
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US