Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Average customer rating
4 out of 5
4
(452 Reviews)
Open Ratings Snapshot
Rating breakdown 452 reviews
5 Stars
275
4 Stars
46
3 Stars
42
2 Stars
36
1 Star
53
76%of customers recommend this product. 
(
306 out of 405
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Customer Rating
1 out of 5
1
Worst screen ever!
on May 22, 2020
Posted by: Luke7906
from Las Vegas
Expertise:Expert
I've always loved my Samsungs, had them exclusively for years and encouraged everyone around me to buy them. Never have I had a screen protector and I've never needed one...until now. I had my galaxy 9s plus for 2 years with NO protector and it was virtually unmarked... I've had my note 10 plus for a couple of months and its TOTAL garbage. A plastic button in my pocket was enough to scratch the cap out of it. SOOOO disappointed!!!
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the amount space
on May 22, 2020
Posted by: LoriBee
from Las Vegas Nevada
Expertise:Intermediate
I love the phone....I'd give it 5 star if it weren't so slippery...The keyboard doesn't work the same on my phone as it does on my husband's phone...It gives him emoji popups to use while typing....Mine does not...Very hard to use setting for such things
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love my Note10+,But.....
on May 21, 2020
Posted by: Anonymous
from ORLANDO, FL
I took away a star for the removal of the headphone plug. I got headphones with my phone, but it's like the Apple, you have plug where you charge. I love how fast it charges, and the longevity of the battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung phone brands are the best
on May 21, 2020
Posted by: MrFarfanTv
from Indiana, IN
Expertise:Expert
The best phone that I could have over 9 months never had issues never had troubles I'm just not a fan of the waterfall display design I like the flat design just like on the S Galaxy Series...
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Basic features from older models augmented
on May 20, 2020
Posted by: Neonchronik7
from san diego California
Expertise:Expert
I was stuck with the note 8 for about 4 years, recently upgraded, and whilst I had the option of getting the galaxy 20 5g, I opted for the 10+ .
To me its identical to the 8, bigger, faster, and longer battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Sim card
on May 20, 2020
Posted by: mzbren01
from Dothan, Al
Phone unlocked. Did not receive a sim card when the phone was purchased. So it took a while to find a sim card that would work with the phone.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An excellent choice
on May 20, 2020
Posted by: Bubi2three
from Beaufort, SC
Expertise:Intermediate
I have been trying to buy this phone since Christmas. So, it is long awaited. I am enjoying every aspect of this new Note! I love the fact that the pen lets you take remote pictures or not notes on a lock screen. I love my ear buds and how they control everything in my phone seamlessly. The camera is taking pristine photos and overall, I just really enjoy having a Note again.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
note 10+
on May 17, 2020
Posted by: manny
from New york
Expertise:Intermediate
i love my samsung galaxy note 10+ its a great phone. the camera and all its feature are awesome.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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