Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Average customer rating
4
(452 Reviews)
Rating breakdown 452 reviews
5 Stars
275
4 Stars
46
3 Stars
42
2 Stars
36
1 Star
53
76%of customers recommend this product.
(
306 out of
405)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Note10+ with 256GB Memory Cell Phone (Unlocked) - Aura Black
Customer Rating
2
Worst camera ever used in NOTE 10+
on October 15, 2019
Posted by: UserExp
Expertise:Expert
This only about the Camera. I always hate and don't believe the companies when they do huge marketing and talking about feature they offer in their new devices which is not doing. The Note 10+ 512GB has the worst camera EVER. All the shot I took day/night (mostly day time) whether steady or moving objects all photos and videos are terribly look fake and pixellized. When you look at the photo for the first time, sometimes you'll think it's beautiful but if you just try to zoom it a little bit (not too much) you will start seeing horrible and ugly photo whether it was for people, nature or anything. Even without zooming, it is PIXELLIZED. I tried to focus on something, but didn't work. I tried take pics of non moving objects like a stone/chair/food/whatever didn't work. I tried with moving object the results is worst and horrible. I understand that the software is doing all the processes, but this REALLY showing how fake and ugly the photos and videos are in terms of clarity and colors. It's so BLURRY. I'm so disappointed with this device. In other brands, if you take a photo and then you zoom it you may find little blurry and pixels. But, NOT with NOTE 10+ because it's already pixellized even before zooming. It's ugly. I hate it. I was about to forget, the PRO option in camera, is a disaster too. Pixels Blurry Pixels Blurry Pixels Blurry. Note that I've enabled the JPEG & RAW option when using PRO to give better pics. But, it was really useless.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Love the note series but few concerns
on April 10, 2020
Posted by: Sammi
from Wisconsin
Expertise:Intermediate
I just upgraded from a note 9 to a note 10... love the features and cam specs... hate that they took the headphone jack out and went like apple did and made the charger port and headphone jack one... also... I feel like it has a weak screen... I just had to replace my screen of 2 weeks of having it and not dropping it nothing it was in my pocket at work hanging up and I picked it up the whole screen was cracked... maybe someone hit it idk but I had a screen protector and case on it and my screen shattered somehow now my note 9 I dropped plenty times no case or screen protector and I barely cracked my screen... but other then that I love the note series! Love the phones.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy Note 10
on June 18, 2020
Posted by: Shocked
from California
Expertise:Intermediate
Well I am having network issues with this phone. I am very surprise to see so many other people are also. I blamed my carrier. I hope Samsung stands behind their product and come up with a solution. This is not good.
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
love my note 10+
on July 17, 2020
Posted by: Droid472
from Abq,nm
i love the note phones but this note 10 + is one of my fav.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
N10+ is in a class of its own...
on August 17, 2019
Posted by: Gilgamesh
Expertise:Expert
[This review was collected as part of a promotion.] My review will be divided into multiple sections to cover my time with the device. To begin I'll go over aesthetics. The Note10+ has its predecessors beat- none of them are as visually appealing. On the front you're treated to trimmed bezels, a centered front cam, and a massive display. This iteration forgoes the right-side power key, giving us a combined power/bixby button on the left side. Users can reassign this key to other functions.
The backside is where things heat-up. Like with the S10+, the N10+ is equipped with 3 sensors- normal, wide, and telephoto lens. In addition to those you also gain a ToF/depth module. Initially I didn't know what to think of Aura Glow, but it's beginning to grow on me.. Although, Prism White remains my favorite color scheme. To end, the Note10+ includes a new S Pen design. Now we'll move onto longevity.
Please note that run-time can vary; otherwise, I consistently charge my N10+ every other day, which is in line with my charging habits for the S10+. Screen time ranges from 7-10hrs on LTE. My phone is needed for a myriad of duties, ranging from photography to content creation. Most days BT is enabled for fitness tracking, music and calls. Battery drain over night swings between 1-3%.
At this point I want to cover performance. The Note10+ houses the SD855, a generous 12GB of RAM, and rather speedy storage. I think they hit all the boxes here as far as specs are concerned. All my favorite games play just fine, and I haven't seen any instability software-wise. That said, allow me to touch on camera quality now.
As I mentioned earlier, the Note10+ offers multiple sensors. My most used one is definitely the telephoto lens, followed by the primary. Images and videos captured have a high level of detail, while the latter has a new trick. That trick being "zoom-in microphone". I tried this new option, and yes, it really works. As you zoom on a subject, audio emitted from it is raised. Another thing I've played with is AR Doodle and the new video tool. With the new editor you can stitch videos together, mute, trim, rotate, etc. HEVC support is a nice touch.
Now let's talk about call quality. In this area mine is perfect. People can hear me, and they come across clear on my end over VoLTE. I haven't tried WiFi calling.
Since this is a Note, it's about time we discuss the S Pen. For newcomers, an S Pen is, in effect, a pressure-based stylus. Whatever you write/draw will appear "thin" or "bold" depending on the amount of pressure applied. Those that write signatures, or request them from clients will appreciate this. Before I forget, the screen-off memo offers more color options. You're not limited to the S Pen's shade. I only use my S Pen for drawing, and feel content with what it produces.
My review is starting to look a tad dense, so allow me to wrap-up with my opinion on the screen. While the panel itself is large, the thin bezels help limit the overall height of the phone. In any event, the display is amazing. And as usual, Samsung flexes their display prowess. Overall it's a nice screen for media, games, or adjusting pics. Also outdoor visibility hasn't been a concern, I can see under sunlight.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolute Grand Slam
on August 16, 2019
Posted by: KnightRiderRalph
from New York, NY
Expertise:Expert
[This review was collected as part of a promotion.] Everything you could possibly want your phone to do, the Galaxy Note 10+ delivers!
It's like when you see the most beautiful thing or meet the most beautiful person for the first time and you're in awe, that's what seeing the Auro Glow Note 10+ made me feel like. Abosolutely stunning look and design.
Everything about this phone is exceptional, from the look, the feel, the speed, the battery life. It adapts to your usage. A smooth and satisfying experience.
The best camera in the game hands down. Love taking pictures on this. Ultimate control of your camera with Pro Mode and other features/modes.
Using the new S-Pen will make you feel like a wizard or a conductor with all of those new gesture features. Not having to touch your phone to perform certain task. INCREDIBLE.
It's like when you see the most beautiful thing or meet the most beautiful person for the first time and you're in awe, that's what seeing the Auro Glow Note 10+ made me feel like. Abosolutely stunning look and design.
Everything about this phone is exceptional, from the look, the feel, the speed, the battery life. It adapts to your usage. A smooth and satisfying experience.
The best camera in the game hands down. Love taking pictures on this. Ultimate control of your camera with Pro Mode and other features/modes.
Using the new S-Pen will make you feel like a wizard or a conductor with all of those new gesture features. Not having to touch your phone to perform certain task. INCREDIBLE.
My Galaxy Note 10+ is like my partner is crime, it does everything I need it to do and a lot of times I simply can not put it down.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sticking with My Note 9
on September 21, 2019
Posted by: Davis
from Arizona
Expertise:Expert
I have owned every single Note device and one S7 Edge. The Note 4, Note 7 and Note 9 were the best Samsung has ever released in my opinion. I bought the Note 10 Plus and I am not impressed. The speaker quality is not as good as the Note 9. Note 9 has a better overall sound. Note 10 Plus sounds loud but has more treble and vibrates the phone when turned all the way up. Phone sound quality not as loud or crisp. I lalso compared wired headphones through AUX port vs using the USB-C port and the sound quality is much lower on the Note 10 Plus. I had to put the volume all the way up. Note 10 Plus did not connect to my bluetooth car stereo. I used an adapter/dongle and the sound was horrible compared to using just the 3.5 port. I use the headphone jack everyday and if you're a serious music/audio person you will recognize the difference. Note 10 Plus also got rid of LED notification, O2/Heart Sensor, physical finger print scanner. Battery and camera are slighty better but not by much, I personally prefer pictures taken on the Note 9. Also check out Danny Widget on YouTube to watch his photo comparison on Note 9 vs Note 10 Plus. I am quite disappointed Samsung took some useful features away. Samsung you need to step your game up. #bringbacktheheadphonejack!
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Huge upgrade from s7
on August 25, 2019
Posted by: Superroof
from Florida
Expertise:Expert
What can I say it's the best cant wait for the next generation now sense I am now on the next program keep up the great work Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US