Customer reviews from Philips Home Appliances
Philips - 3300 Fully Automatic Espresso Machine with LatteGo Milk System & integrated grinder - 6 Hot & Iced Coffee Pre-Sets - Glossy Black
Average customer rating
4.3
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
80
4 Stars
18
3 Stars
11
2 Stars
8
1 Star
7
76%of customers recommend this product.
(
67 out of
88)
Customer Reviews for Philips - 3300 Fully Automatic Espresso Machine with LatteGo Milk System & integrated grinder - 6 Hot & Iced Coffee Pre-Sets - Glossy Black
Customer Rating
4
First few coffees are too watery
on June 30, 2025
Posted by: Ulyana-psh
Gender:Female
[This review was collected as part of a promotion.] I received this espresso machine complimentary from philipshomeliving. Such a generous gift! This is my first fully automatic espresso machine! I have read some reviews before using it. And some are true. My first espresso was so watery… it got me disappointed a bit at first But then i read more and figured out a lot of people experiencing same issues So i got a big bag of beans and run like 25 coffees and did see a bit improvement It is still a trick for me though I like my espresso rich, with a lot of crema on top And so far this machine is producing a coffee that is mot strong and rich yet I will be playing more with settings and hope to see that crema soon!
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Customer Rating
5
Such a great product!
on June 30, 2025
Posted by: Dolphin123
Gender:Female
[This review was collected as part of a promotion.] Gifted by Philips Home Living This automatic espresso and coffee machine is such an amazing add on to my morning routine. It’s user friendly, tastes great, and now have a way to have a cappuccino in the comfort of my home.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Customer Rating
4
Lame grinder & warranty!
on June 21, 2025
Posted by: Coffee luvah!
We love the coffee this produces- BUT- we hav e had to replace the grinder twice in four years!!!!! Unacceptable for such an expensive machine!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting Philips Home Appliances
Posted by: sunkroot
Gender:Male
Verified Purchase:Yes
Really happy with this surprise purchase. I have Rancilio machine in Florida and decided to buy it for my New York home and now think it’s much better value. Max levels for cappuccino makes a perfect cup.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Customer Rating
2
Water flow issue
on June 12, 2025
Posted by: Petra11
Gender:Female
We were really happy with this coffee machine for the first year and a half—it worked beautifully and made truly amazing coffee. Unfortunately, after that, it started having issues with water flow, eventually only dripping very very slowly. Even after replacing parts, the problem persisted. It’s such a disappointment because we genuinely wanted to love this machine.
No, I would not recommend this to a friend.
Response from Philips Home AppliancesBy NAM Consumer Care, June 13, 2025
"Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Written by a customer while visiting Philips Home Appliances
Posted by: Another Kevin
Verified Purchase:Yes
Instructions for operation were inadequate. Would it really be that difficult to add some text to the figures to explain a bit more on what the picture is trying to say? And video that you scan and bring up could be better. Still haven't figured out how to make coffee with preground coffee. Also, machine is quite loud.
Written by a customer while visiting Philips Home Appliances
Customer Rating
2
good machine but broken after 4 months of use
on May 10, 2025
Posted by: paolacoffemaker
Gender:Female
At first, I loved this machine. The coffee offers plenty of customization options, and cleaning is simple and efficient. However, after four months of use, it started leaking water from the back. I have tried everything possible to fix the issue, but nothing has worked. It's disappointing because the machine had great potential, but this problem makes it frustrating to use.
Response from Philips Home AppliancesBy NAM Consumer Care, May 11, 2025
"Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Written by a customer while visiting Philips Home Appliances
Customer Rating
1
Horrible
on May 4, 2025
Posted by: Suebandyk
Gender:Female
I am so unhappy with my phillips coffee machine it does not work
It is leaking water and will not connect so cannot make coffee, worked for 1 year than started having problems
It is leaking water and will not connect so cannot make coffee, worked for 1 year than started having problems
No, I would not recommend this to a friend.
Response from Philips Home AppliancesBy NAM Consumer Care, May 4, 2025
"Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Written by a customer while visiting Philips Home Appliances