Customer reviews from Philips Home Appliances
Philips - 3300 Fully Automatic Espresso Machine with LatteGo Milk System & integrated grinder - 6 Hot & Iced Coffee Pre-Sets - Glossy Black
Average customer rating
4.3
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
80
4 Stars
18
3 Stars
11
2 Stars
8
1 Star
7
76%of customers recommend this product.
(
67 out of
88)
Customer Reviews for Philips - 3300 Fully Automatic Espresso Machine with LatteGo Milk System & integrated grinder - 6 Hot & Iced Coffee Pre-Sets - Glossy Black
Posted by: Hei a
Verified Purchase:Yes
I like it and have changed some habits. It is very different from a regular machine.
Response from Philips Home AppliancesBy NAM Consumer Care, July 20, 2026
Hello,
Thank you for taking the time to share your feedback with us. We’re glad to hear that you’re enjoying your Philips 3300 Series and that it’s helped you build new habits. Since fully automatic machines work a bit differently from traditional coffee makers, it can take some time to adjust but we hope it continues to make your daily routine easier and more enjoyable.
If you ever have questions or need support, our team is always here to help. You can reach us by phone at 1‑833‑737‑1212 (Monday–Friday, 9 AM–7 PM EST, excluding major holidays), or contact us through Instagram, Facebook, or the support options on our Home.ID website.
Thank you for taking the time to share your feedback with us. We’re glad to hear that you’re enjoying your Philips 3300 Series and that it’s helped you build new habits. Since fully automatic machines work a bit differently from traditional coffee makers, it can take some time to adjust but we hope it continues to make your daily routine easier and more enjoyable.
If you ever have questions or need support, our team is always here to help. You can reach us by phone at 1‑833‑737‑1212 (Monday–Friday, 9 AM–7 PM EST, excluding major holidays), or contact us through Instagram, Facebook, or the support options on our Home.ID website.
Written by a customer while visiting Philips Home Appliances
Posted by: Juanita
Verified Purchase:Yes
I love, love , love my espresso machine. Sadly after 2 years I had to replace it. Hopefully I can take to a repair shop to fix it. I replaced it before I tried to repair it because I didn’t want go so long without it.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Posted by: PJ Campbell
Gender:Female
Verified Purchase:Yes
The Philips 3300 is easy to use, makes delicious Latte, wonderful coffee, and great cappaccino or espresso. There are several options to suit your taste at the press a a button or two. And, the machine is so easy to clean. What's not to like?
No, I would not recommend this to a friend.
Written by a customer while visiting Philips Home Appliances
Posted by: Pineaol
Verified Purchase:Yes
Coffee doesn't come out hot. Not very user friendly!
No, I would not recommend this to a friend.
Written by a customer while visiting Philips Home Appliances
Customer Rating
2
Returning
on February 18, 2026
Posted by: Brando Coffee Man
The coffees are to small and the beans always get jammed. I am returning mine, be sure to research the maintenance on these units as well. The coffee was less robust than a Keurig. We tried two different types of beans, both a jammed and made average coffee.
No, I would not recommend this to a friend.
Response from Philips Home AppliancesBy NAM Consumer Care, February 18, 2026
Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine and our support process. Your utmost satisfaction is extremely important to us as we constantly strive to grow and improve based on feedback.
You review has been documented in our continuous improvement flow, and will be taken into account as we work to turn houses into homes through innovation, and effortless experiences.
Thanks again for your input.
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine and our support process. Your utmost satisfaction is extremely important to us as we constantly strive to grow and improve based on feedback.
You review has been documented in our continuous improvement flow, and will be taken into account as we work to turn houses into homes through innovation, and effortless experiences.
Thanks again for your input.
Written by a customer while visiting Philips Home Appliances
Customer Rating
5
Cream my pants
on February 4, 2026
Posted by: PantCreamer
Gender:Male
My mom has this machine and its ridiculously delicious. best coffee around without having to use the beat quality beans.
No, I would not recommend this to a friend.
Written by a customer while visiting Philips Home Appliances
Customer Rating
5
BEST coffee machine EVER
on January 28, 2026
Posted by: Jaymar007
Gender:Female
My husband got me this for christmas and it is AMAZING!!! I stopped and got a coffee at dunkin this morning and its not nearly as good as this machine makes. Totally worth the money, easy to use and makes a great cup of coffee!!
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Customer Rating
5
Coffee Shop Quality at Home – We Love This Machine
on January 26, 2026
Posted by: Carwile
Gender:Female
Verified Purchase:Yes
We absolutely love the Philips 3300 with LatteGo. The built-in grinder makes a noticeable difference—fresh beans for every cup really elevate the flavor. It’s easy to use, heats quickly, and consistently makes excellent espresso, coffee and milk drinks. It looks great on the counter, feels well made, and delivers coffee shop quality drinks at home. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances