Customer reviews from Versuni
Philips - 3300 Fully Automatic Espresso Machine with LatteGo Milk System & integrated grinder - 6 Hot & Iced Coffee Pre-Sets - Glossy Black
Average customer rating
3.4
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
13
4 Stars
3
3 Stars
7
2 Stars
5
1 Star
5
23%of customers recommend this product.
(
5 out of
22)
Customer Reviews for Philips - 3300 Fully Automatic Espresso Machine with LatteGo Milk System & integrated grinder - 6 Hot & Iced Coffee Pre-Sets - Glossy Black
Posted by: Elm Street Photography
Gender:Male
Verified Purchase:Yes
We have had the 3300 for about a month now, and this is easily the best coffee/cappuccino machine we have ever owned. Yes, it is not cheap, however, for the one-touch capability, it is a game changer. Some things that we have noticed: 1. We normally use almond milk in our everyday life. While you will get a “foamy” type experience using the frother, for the best results you will need to use either dairy milk or a barista type oat milk for the real cappuccino experience. 2. All of the drinks are very good; cappuccino, the latte, and regular coffee. While we are still experimenting with different beans, we have not made a drink that we have not enjoyed. 3. When starting the machine up, we do notice that it does expel a bit of water before it is ready to brew. I am sure that the unit stores this water to make the steam for the frother, but be away that you be dumping the overflow tray often.
Written by a customer while visiting Versuni
Customer Rating
4
Lame grinder & warranty!
on June 21, 2025
Posted by: Coffee luvah!
We love the coffee this produces- BUT- we hav e had to replace the grinder twice in four years!!!!! Unacceptable for such an expensive machine!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting Versuni
Customer Rating
1
Horrible
on May 4, 2025
Posted by: Suebandyk
Gender:Female
I am so unhappy with my phillips coffee machine it does not work
It is leaking water and will not connect so cannot make coffee, worked for 1 year than started having problems
It is leaking water and will not connect so cannot make coffee, worked for 1 year than started having problems
No, I would not recommend this to a friend.
Response from VersuniBy NAM Consumer Care, May 4, 2025
"Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Written by a customer while visiting Versuni
Customer Rating
5
Small footprint, great coffee!
on November 21, 2024
Posted by: terryofsf
I've had this machine for three years and it's been flawless: a small footprint, simp-le operation, and great coffee. It asks fo a 30-minute decalcification about twice a year, emptying the used bean bin once a week, and fresh water three times weekly. It makes regular, espresso, and great cappuccino at the touch of a button. No need to purchase a fancier machine unless you want many more types of coffee.
Written by a customer while visiting Versuni
Posted by: slava2ua
Gender:Male
Verified Purchase:Yes
Absolutely great machine and makes great cappuccino. The only draw back it doesn't support milk froth only by itself. I guess you need to start latte and stop the process before coffee pours
I would recommend this to a friend!
Written by a customer while visiting Versuni
Posted by: Dave25
Gender:Male
Verified Purchase:Yes
Bean hopper needs work. Beans bridge and can’t always make it to grinder. User interface is not well thought out. Control panel is not easy to see except in bright light. Coffee is not strong enough. It’s okay, not robust.
No, I would not recommend this to a friend.
Written by a customer while visiting Versuni
Posted by: Pineaol
Verified Purchase:Yes
Coffee doesn't come out hot. Not very user friendly!
No, I would not recommend this to a friend.
Written by a customer while visiting Versuni
Customer Rating
5
Barista @ home
on February 5, 2025
Posted by: Anonymous
Gender:Female
The Philips 3300 Series Fully Automatic Espresso Machine - LatteGo is a game changer for home coffee. It delivers cafe-quality lattes with perfectly frothed milk and customizable settings. The intuitive design makes it easy to use and clean. While it’s a bit pricey, it’s a smart investment compared to daily Starbucks runs.
I would recommend this to a friend!
Written by a customer while visiting Versuni