Customer reviews from Philips Home Appliances
Philips - 3300 Fully Automatic Espresso Machine with LatteGo Milk System & integrated grinder - 6 Hot & Iced Coffee Pre-Sets - Glossy Black
Average customer rating
4.3
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
80
4 Stars
18
3 Stars
11
2 Stars
8
1 Star
7
76%of customers recommend this product.
(
67 out of
88)
Customer Reviews for Philips - 3300 Fully Automatic Espresso Machine with LatteGo Milk System & integrated grinder - 6 Hot & Iced Coffee Pre-Sets - Glossy Black
Posted by: Dave25
Gender:Male
Verified Purchase:Yes
Bean hopper needs work. Beans bridge and can’t always make it to grinder. User interface is not well thought out. Control panel is not easy to see except in bright light. Coffee is not strong enough. It’s okay, not robust.
No, I would not recommend this to a friend.
Written by a customer while visiting Philips Home Appliances
Customer Rating
4
Good machine
on September 8, 2025
Posted by: Jewelz
I like all the options but the only thing I don’t like is that the sticker on the lid where the beans go didn’t come off without leaving a residue and I used something that scratched it up. I would like a replacement lid because the cost of this machine, a sticker like this shouldn’t be placed on this machine. The 2 other stickers came off just fine. I almost want to return it because of the lid
Written by a customer while visiting Philips Home Appliances
Customer Rating
3
Not impressed
on August 31, 2025
Posted by: Vayak23
Gender:Male
I got it a couple days ago, and am not very impressed. Coffee is ok. If I do scoop coffee, it just dumps all the coffee into the water tray and I don't even get a cup of coffee, just a cup of hot water... Probably gonna send it back.
No, I would not recommend this to a friend.
Written by a customer while visiting Philips Home Appliances
Customer Rating
2
Bean Hopper Problem
on August 15, 2025
Posted by: paddyd
Gender:Male
The beans don’t feed into the grinder correctly. I have to lift the lid and push them to the grinder.
No, I would not recommend this to a friend.
Response from Philips Home AppliancesBy NAM Consumer Care, August 18, 2025
"Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Written by a customer while visiting Philips Home Appliances
Posted by: V...........
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excelent, very practical to use and enjoy. Very good product.
Written by a customer while visiting Philips Home Appliances
Posted by: Elm Street Photography
Gender:Male
Verified Purchase:Yes
We have had the 3300 for about a month now, and this is easily the best coffee/cappuccino machine we have ever owned. Yes, it is not cheap, however, for the one-touch capability, it is a game changer. Some things that we have noticed: 1. We normally use almond milk in our everyday life. While you will get a “foamy” type experience using the frother, for the best results you will need to use either dairy milk or a barista type oat milk for the real cappuccino experience. 2. All of the drinks are very good; cappuccino, the latte, and regular coffee. While we are still experimenting with different beans, we have not made a drink that we have not enjoyed. 3. When starting the machine up, we do notice that it does expel a bit of water before it is ready to brew. I am sure that the unit stores this water to make the steam for the frother, but be away that you be dumping the overflow tray often.
Written by a customer while visiting Philips Home Appliances
Customer Rating
5
Easy to use and set up!
on July 30, 2025
Posted by: flcoffeebabe
Gender:Female
[This review was collected as part of a promotion.] I like the ease of use, display makes choosing the coffee size, type and strength simple and understandable. No difficult settings to figure out. I’d recommend to first time coffee machine users, makes a good quality cup of coffee in less that a minute. It does take a few tries to get the strength and volume just the way I liked it, but once I figured it out it’s perfect
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Customer Rating
2
Defective or design flaw
on July 27, 2025
Posted by: mlva
Gender:Male
Very good flavor, but either mine’s defective or has a serious design flaw resulting in spilled used grounds resulting in mold growth.
No, I would not recommend this to a friend.
Response from Philips Home AppliancesBy NAM Consumer Care, July 28, 2025
"Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Written by a customer while visiting Philips Home Appliances