Customer reviews from Versuni
Philips - 3300 Fully Automatic Espresso Machine with LatteGo Milk System & integrated grinder - 6 Hot & Iced Coffee Pre-Sets - Glossy Black
Average customer rating
3.4
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
13
4 Stars
3
3 Stars
7
2 Stars
5
1 Star
5
23%of customers recommend this product.
(
5 out of
22)
Customer Reviews for Philips - 3300 Fully Automatic Espresso Machine with LatteGo Milk System & integrated grinder - 6 Hot & Iced Coffee Pre-Sets - Glossy Black
Customer Rating
2
Water flow issue
on June 12, 2025
Posted by: Petra11
Gender:Female
We were really happy with this coffee machine for the first year and a half—it worked beautifully and made truly amazing coffee. Unfortunately, after that, it started having issues with water flow, eventually only dripping very very slowly. Even after replacing parts, the problem persisted. It’s such a disappointment because we genuinely wanted to love this machine.
No, I would not recommend this to a friend.
Response from VersuniBy NAM Consumer Care, June 13, 2025
"Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Written by a customer while visiting Versuni
Customer Rating
2
Bean Hopper Problem
on August 15, 2025
Posted by: paddyd
Gender:Male
The beans don’t feed into the grinder correctly. I have to lift the lid and push them to the grinder.
No, I would not recommend this to a friend.
Response from VersuniBy NAM Consumer Care, August 18, 2025
"Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Written by a customer while visiting Versuni
Customer Rating
5
Coffee Shop Quality at Home – We Love This Machine
on January 26, 2026
Posted by: Carwile
Gender:Female
Verified Purchase:Yes
We absolutely love the Philips 3300 with LatteGo. The built-in grinder makes a noticeable difference—fresh beans for every cup really elevate the flavor. It’s easy to use, heats quickly, and consistently makes excellent espresso, coffee and milk drinks. It looks great on the counter, feels well made, and delivers coffee shop quality drinks at home. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Versuni
Customer Rating
5
BEST coffee machine EVER
on January 28, 2026
Posted by: Jaymar007
Gender:Female
My husband got me this for christmas and it is AMAZING!!! I stopped and got a coffee at dunkin this morning and its not nearly as good as this machine makes. Totally worth the money, easy to use and makes a great cup of coffee!!
I would recommend this to a friend!
Written by a customer while visiting Versuni
Customer Rating
1
Scam
on November 20, 2024
Posted by: Randi
Gender:Female
Enjoy your purchase for the time it’s in warranty because the second it’s out of warranty you’ll be cleaning up pools of water off the counter and burnt coffee!
No, I would not recommend this to a friend.
Response from VersuniBy The Philips Home Living Team, November 22, 2024
Thank you for sharing your feedback. We're very sorry to hear about your experience with our Philips 3300 Series LatteGo Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you. 833-737-1212. Monday - Friday 8:00 AM - 6:00 PM EST. Excluding Major Holidays.
We look forward to hearing from you.
Kind regards,
At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you. 833-737-1212. Monday - Friday 8:00 AM - 6:00 PM EST. Excluding Major Holidays.
We look forward to hearing from you.
Kind regards,
Written by a customer while visiting Versuni
Customer Rating
5
Cream my pants
on February 4, 2026
Posted by: PantCreamer
Gender:Male
My mom has this machine and its ridiculously delicious. best coffee around without having to use the beat quality beans.
No, I would not recommend this to a friend.
Written by a customer while visiting Versuni
Customer Rating
3
Disappointing.
on March 31, 2025
Posted by: Bandit999
Gender:Male
Bought recently. "Silent Brew". I have had Dot Matrix printers that make less noise than this. The drinks are fine. The delay to start up is tedious. Adjusting the amount of liquid is fairly rigid . It's this or that. It's the noise. Grinding is horrendous. Water pump is akin to a sump pump running dry.
No, I would not recommend this to a friend.
Written by a customer while visiting Versuni
Customer Rating
2
Defective or design flaw
on July 27, 2025
Posted by: mlva
Gender:Male
Very good flavor, but either mine’s defective or has a serious design flaw resulting in spilled used grounds resulting in mold growth.
No, I would not recommend this to a friend.
Response from VersuniBy NAM Consumer Care, July 28, 2025
"Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Written by a customer while visiting Versuni