Customer reviews from philips.com
Philips - 3300 Fully Automatic Espresso Machine with LatteGo Milk System & integrated grinder - 6 Hot & Iced Coffee Pre-Sets - Glossy Black
Average customer rating
4.5
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
72
4 Stars
23
3 Stars
8
2 Stars
3
1 Star
2
93%of customers recommend this product.
(
67 out of
72)
Customer Reviews for Philips - 3300 Fully Automatic Espresso Machine with LatteGo Milk System & integrated grinder - 6 Hot & Iced Coffee Pre-Sets - Glossy Black
Customer Rating
1
Zero
on November 18, 2025
Posted by: Photoad
Gender:Male
Why am I getting a watery cup of coffee
No matter what I try it come out clear water
No matter what I try it come out clear water
No, I would not recommend this to a friend.
Response from philips.comBy NAM Consumer Care, November 19, 2025
Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to help you resolve it.
Watery coffee can happen for a few reasons, such as the machine adjusting itself when new or after changing grinder settings, or even due to the type, age, or storage of the beans.
If this does not resolve the issue, or you need further assistance, please reach out to us via the general support pages on our home.id website. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to help you resolve it.
Watery coffee can happen for a few reasons, such as the machine adjusting itself when new or after changing grinder settings, or even due to the type, age, or storage of the beans.
If this does not resolve the issue, or you need further assistance, please reach out to us via the general support pages on our home.id website. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays
Written by a customer while visiting philips.com
Posted by: Waandre
Verified Purchase:Yes
Good but i would have liked if would be made for bigger cup like travel cup etc
Written by a customer while visiting philips.com
Posted by: Coffeerunner
Gender:Female
Verified Purchase:Yes
I had 2 coffee makers before this one, and I didn't like either. So I was very skeptical when I received the Philips 3300. I was pleasantly surprised when I tried my first coffee from the 3300. It was smooth and tasted like what I expected what a coffee should be. The latte maker was a great device. I am so happy to be able to make my own macchiato with a push of a button. Now I don't have to drive every morning down the road to get my fresh coffee!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Willy1960ish
Gender:Male
Verified Purchase:Yes
The construction and design appealed to me as I own a much earlier model. The display and variety of settings is great, except it has limitations. The ability to use the ground coffee option is a complete bust. It just spills the grounds into the hopper and provides hot water, very disappointing. You can’t steam milk without making a coffee, what my wife was hoping for. The hopper for the beans needs constant adjustment to bring the beans to the grinder, you can’t load the beans and forget a few coffees later. The coffee is great, thanks to the options of grind and water amounts.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Made for coffee
Verified Purchase:Yes
Great quality machine and superior coffee experience
Written by a customer while visiting philips.com
Posted by: Matstsa
Verified Purchase:Yes
We've had this automatic in our house for close to 3 months. Previously we had nearly the exact same unit for almost 4 years. No issues very reliable. Great coffee maker. I do wish it was a bit more quiet. Over time the grinder will wear down and when it does typically what we saw is all the seals also go it means replacing quite a few things for about half the price of a new one or just buying a new one. Even so I consider this one excellent.
Written by a customer while visiting philips.com
Posted by: Kneese
Verified Purchase:Yes
I find the coffeemaker too noisy. It has taken quite some time to get used to the way the milk frother works.
Written by a customer while visiting philips.com
Posted by: Senior65
Gender:Female
Verified Purchase:Yes
Overall we am enjoying our new automatic espresso machine. It’s a treat to have a cappuccino every morning.
It also has all the features we were looking for. We’ve tried all the different types of coffee except for the iced coffee feature.
If I had to complain about anything it would be that sometimes the coffee is super hot and other times it’s not. I wish it could be more consistent. However my husband heats his cup in the microwave first so that helps.
It also has all the features we were looking for. We’ve tried all the different types of coffee except for the iced coffee feature.
If I had to complain about anything it would be that sometimes the coffee is super hot and other times it’s not. I wish it could be more consistent. However my husband heats his cup in the microwave first so that helps.
I would recommend this to a friend!
Written by a customer while visiting philips.com