Customer reviews from https://www.asus.com
ASUS - Zenbook DUO 2-in-1 Laptop 14.0 WUXGA Display (Intel Ultra 9-285H, 32GB LPDDR5X, 2TB SSD, Win 11 Home) - Inkwell Gray
Average customer rating
4.2
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
11
4 Stars
3
3 Stars
4
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for ASUS - Zenbook DUO 2-in-1 Laptop 14.0 WUXGA Display (Intel Ultra 9-285H, 32GB LPDDR5X, 2TB SSD, Win 11 Home) - Inkwell Gray
Posted by: AFROMETAL
Frequency of use:Daily
Verified Purchase:Yes
the computer is fast but has some issues like charging is one ; sometimes it charges from one port and sometimes not
Response from https://www.asus.comBy CLM, June 20, 2025
Dear Afrometal,
Thank you for your feedback.
Certainly, it is a fast laptop. We do understand your concern regarding the charging issues you are experiencing and the inconvenience this may have caused. To resolve this, ensure you are connecting the cable properly in to the USB4 port. Additionally, ensure Windows, drivers, and BIOS are up to date. Updates for this laptop are posted at: https://www.asus.com/us/laptops/for-home/zenbook/asus-zenbook-duo-2024-ux8406/helpdesk_download?model2Name=UX8406CA . Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your feedback.
Certainly, it is a fast laptop. We do understand your concern regarding the charging issues you are experiencing and the inconvenience this may have caused. To resolve this, ensure you are connecting the cable properly in to the USB4 port. Additionally, ensure Windows, drivers, and BIOS are up to date. Updates for this laptop are posted at: https://www.asus.com/us/laptops/for-home/zenbook/asus-zenbook-duo-2024-ux8406/helpdesk_download?model2Name=UX8406CA . Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Customer Rating
5
2025 ASUS Duo - running Linux Mint on VMwarePro17
on June 4, 2025
Posted by: JoeBee
Frequency of use:Daily
Verified Purchase:Yes
I have the 2025 Model: UX8406CA. Extremely well designed and functional. My work requires using Linux. The ASUS Zenbook Duo does this flawlessly, but only with VMWare Workstation Pro, not WSL2/WSLg or booting directly to Linux. The combination is flawless. Windows 11 takes care of all of the modern hardware. Doing this with Linux takes a very current Kernel, only in Fedora and not Ubuntu. Really awesome computer. Quiet, fast, bright screens, great audio, and extraordinary flexibility.
Written by a customer while visiting https://www.asus.com
Posted by: Dot-Commer
Frequency of use:Daily
Verified Purchase:Yes
GOALS: Seeking light travel-friendly unit with features of multiple high quality screens, capable processor, ample memory, generous storage, high innovation, efficiency, and integration for the purpose of heavy business, media, and communication use, light-to-no gaming, forward-AI compatible features... which won't break the bank or require any manual maintenance over its lifetime use. Perfect for my use locations of rooms at home to office stations, hotel rooms to boardrooms, and mountain cabins to beach resorts. If ASUS continues to evolve this product line, I will be carrying one from nursing home to deathbed.
RESULT: Perfect unit found. Bravo Asus!
CAVEATS: Requires gentle handling due to its near weightless design. Though the high refresh OLED touch screens quality are marvels of design and engineering, it isn't likely to handle long sessions of intensive high-FPS gaming, nor similarly intensive compiles or rendering. And again, this is a limit of form factor. Those functions are what customizable, upgradeable, modifiable powerhouse desktop workhorses are for...
Written by a customer while visiting https://www.asus.com