Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Average customer rating
4.3
(1,514 Reviews)
Rating breakdown 1,514 reviews
5 Stars
968
4 Stars
283
3 Stars
106
2 Stars
78
1 Star
79
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Customer Rating
1
Product does not provide Basic Function
on January 12, 2021
Posted by: dgb6155
Gender:Male
Length of ownership:1 week
I bought and returned this product. I owned the Sports model ear buds which I was trying to upgrade to the newer version. However I use multiple devices and I cannot with between devices without a lot of extra work. The sports model it is a click of a button. Not the Quiet Buds. This functionality is a must and according to social mead they would agree as well.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome
on July 29, 2021
Posted by: Wiliemon69
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Fit great, sound great. Only thing that could be added is water proof. Then I could use em in the pool.
Written by a customer while visiting bose.com
Customer Rating
3
Was great until it wasnt
on March 16, 2021
Posted by: NoSnare
Gender:Male
Length of ownership:3 months
I bought these back in November and probably 3 months in one ear bud stopped working won’t charge won’t sync I don’t know why.
Written by a customer while visiting bose.com
Customer Rating
5
Stylish, amazing sound
on November 11, 2021
Posted by: Hjd
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] The product not just looks great but feels like Quality I love them oh ps these are my second pair as my original ones where stolen
Written by a customer while visiting bose.com
Posted by: Mm914
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
When I talk on my phone through the ear buds, people complain I am.in A tunnel.
Ery poor
Ery poor
Response from bose.comBy nicole leboeuf, Global Customer Service, November 14, 2020
Hey! The QC Earbuds feature a specially designed microphone array to pick up your voice whilst rejecting the noise around you. Your voice will be the focus, so be sure to try a range of devices and also try a product reset. If you continue to experience difficulties, be sure to reach out to us at https://bose.life/38Q1vZs, so we can get this resolved.
Sam - Global Customer Service
Sam - Global Customer Service
Written by a customer while visiting bose.com
Posted by: BACARDI BUD
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
These are great wireless sound but the stay in ear thing is a big issue. Many complaint about this issue with no resolve
Written by a customer while visiting bose.com
Posted by: Tellato
Gender:Female
Length of ownership:1 month
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the sound they emitted love the noise canceling feature but im having so much trouble try to fit the right ear. Bud falls off just by moving the mandible, when talking, singing, yawning etc.,
I had tried all the different covers that come with the products and nothing fits the bud well enough to avoid falling out
I had tried all the different covers that come with the products and nothing fits the bud well enough to avoid falling out
Response from bose.comBy nicole leboeuf, Global Customer Service, November 18, 2020
Hello!
It's great to hear you have been loving the sound and noise cancelling of your new earbuds! If you are having trouble getting the right bud to sit in your ear properly, you'll find our guide here on finding the right fit really useful. https://bose.life/3nBdDVu
It's not unusual to need different size ear tips for each ear, so don't be afraid to mix and match the sizes to get the perfect fit for your ears!
Keith - Customer Support
It's great to hear you have been loving the sound and noise cancelling of your new earbuds! If you are having trouble getting the right bud to sit in your ear properly, you'll find our guide here on finding the right fit really useful. https://bose.life/3nBdDVu
It's not unusual to need different size ear tips for each ear, so don't be afraid to mix and match the sizes to get the perfect fit for your ears!
Keith - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
Bose QuietComfort Earbuds
on January 14, 2021
Posted by: None
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] These were purchased for me in December as a gift. The sound quality is outstanding and typical of the Bose brand. The problem and reason for the low review is I cannot get the bud for my right ear to stay in place. I have tried all 3 sizes of the ear piece and none of them will stay in place. Both of my sons tried the earbuds and same problem for them. Not sure if others are having the same problem. I would like to speak to someone from Bose if available.
Written by a customer while visiting bose.com