Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Average customer rating
4.3
(1,514 Reviews)
Rating breakdown 1,514 reviews
5 Stars
968
4 Stars
283
3 Stars
106
2 Stars
78
1 Star
79
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Posted by: Anonymous
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
I've already discouraged 3 people from buying these . I am constantly required to reconnect with my devices; the bluetooth function only permits one device at a time. So if you're connected to your phone and want to use them on your tablet, you must physically disconnect from the phone 1st. If it's nearby great; if it's not you need to get and disconnect before you can use it on your device.... over and over again. It is quite inconvenient and time consuming. There is very little product support as well. I'm referred to product help but it doesn't work unless I'm connected. If you have a fix for this annoyance great; otherwise these are coming back!
Response from bose.comBy nicole leboeuf, Global Customer Service, November 16, 2020
Hey!
I'm sorry to hear that you are experiencing some difficulties switching devices on your Quiet Comfort Earbuds!
Regarding this, you should not have to clear the pairing on your earbuds every time you wish to connect a new device. The QC Earbuds can remember up to seven different connections. I have included this helpful link: https://bose.life/2IKRG7b, which should help you with the switching of the Bluetooth devices.
Thanks!
Kerri - Customer Support
I'm sorry to hear that you are experiencing some difficulties switching devices on your Quiet Comfort Earbuds!
Regarding this, you should not have to clear the pairing on your earbuds every time you wish to connect a new device. The QC Earbuds can remember up to seven different connections. I have included this helpful link: https://bose.life/2IKRG7b, which should help you with the switching of the Bluetooth devices.
Thanks!
Kerri - Customer Support
Written by a customer while visiting bose.com
Posted by: Not bose normal quality
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
Noise canceling is fantastic, fit is great using it for phone calls sucks everyone says you sound like your in a tunnel, also when your not on a phone and just wearing them the mic picks up everything it hears and makes a basey sound flutter in your ear.
No where as good as the sound sport
No where as good as the sound sport
Response from bose.comBy nicole leboeuf, Global Customer Service, November 17, 2020
Hey, it's great to hear that you're impressed with the noise cancellation and fit of these earbuds.
I'm sorry that you seem to be having some issues with the microphones. Does the 'wind tunnel' noise happen across multiple different calls? Ensure that the earbuds are fitted so that the microphones are directed towards your mouth for the best pickup. (Shown here - https://bose.life/2I52bSx) Additionally, when you talk about the mic picking up everything when not on a call, what level of noise cancellation are you using? If you're using level 0, this means that you're in full awareness mode, which will in fact amplify the noise around you for better hearing.
Thanks,
Charlotte - Customer Support
I'm sorry that you seem to be having some issues with the microphones. Does the 'wind tunnel' noise happen across multiple different calls? Ensure that the earbuds are fitted so that the microphones are directed towards your mouth for the best pickup. (Shown here - https://bose.life/2I52bSx) Additionally, when you talk about the mic picking up everything when not on a call, what level of noise cancellation are you using? If you're using level 0, this means that you're in full awareness mode, which will in fact amplify the noise around you for better hearing.
Thanks,
Charlotte - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
Connection issues
on January 13, 2021
Posted by: Snobird
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I like my Bose qc wireless earbuds, but they often take a long time to sync with my phone... it’s off putting for a $279 purchase...
Response from bose.comBy nicole leboeuf, Global Customer Service, January 13, 2021
Hey Snobird,
Sorry to hear that you have experienced unexpected connection issues. These steps here https://bose.life/3bCmhAC will resolve this for you!
Hector - Customer Support
Sorry to hear that you have experienced unexpected connection issues. These steps here https://bose.life/3bCmhAC will resolve this for you!
Hector - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Love them
on January 14, 2021
Posted by: Nameless
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I am very happy I bought them, when I am on my John Deere all I hear is music, I use them for walking working lets just say I use them a lot.
Written by a customer while visiting bose.com
Customer Rating
4
Great sound quality
on February 22, 2021
Posted by: L Pharo
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I really love the sound quality of the earbuds. The noise block feature is excellent. I have yet to be able to adjust the volume by using my finger to slide up and down on the right earpiece.
Written by a customer while visiting bose.com
Customer Rating
3
Not as good as expected
on February 22, 2021
Posted by: PG
Gender:Male
Length of ownership:1 month
I was extremely excited to purchase these noise cancelling earbuds. For the price I expected supreme quality coming from Bose. I’ve used the sport earbuds for about 2 years and loved everything about them, but that didn’t have noise cancelling. If you buy these earbuds ensure you have the correct size ear adjustments on. If not the distortion of the sound will make you believe they are defective. In addition, these are hit play at the top volume earbuds. The sound just doesn’t seem to hold true. Overall they are ok, but I’d not purchase again.
Written by a customer while visiting bose.com
Customer Rating
5
Simply the best!
on August 13, 2021
Posted by: Neal
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Had the sports earbuds but wanted to upgrade to noise canceling and ditch the cable between the earbuds, and these fit the ticket perfectly. Everything about them is extreme audio satisfaction! Highly recommend!
Written by a customer while visiting bose.com
Customer Rating
5
Like the way they lock into the ear.
on November 7, 2021
Posted by: Dave
Gender:Male
[This review was collected as part of a promotion.] Had a problem with the first set of ear buds had to send them back. The second set are great . Sound is phenomenal
Written by a customer while visiting bose.com