Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Average customer rating
4.3 out of 5
4.3
(1,514 Reviews)
Open Ratings Snapshot
Rating breakdown 1,514 reviews
5 Stars
968
4 Stars
283
3 Stars
106
2 Stars
78
1 Star
79
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Customer Reviews for Bose - Refurbished Excellent - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Customer Rating
5 out of 5
5
Silence on a plane
on August 1, 2022
Posted by: gmwallace
Gender:Male
Length of ownership:1 month
Not only are these earbuds comfortable, the noise cancellation is amazing. As soon as I put them on, the background noise is already muffled, even before it connects to any of my devices. It took me a few tries between each included earwing to get the best fit but these stay in place without slipping. I do reach up and touch each one, but I think it is out of habit from doing it to a previous set of earbuds I had. I just returned from a trip where I was seated behind the engines on a plane and these worked great over the engine noise.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
These are the best earbuds I have owned
on November 30, 2020
Posted by: Ron
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I am pleased with all aspects of the Bose Quiet Comfort Earbuds. I very much enjoy the ability to go wireless with my music and these have succeeded beyond expectations. I was especially impressed with the sound quality including highs and lows. The excellent bass actually surprised me. I highly recommend these earbuds to other music lovers.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Exceptional earbuds!
on November 24, 2020
Posted by: Rcansawgal
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] WOW! I have been using these earbuds for a few weeks now, and they are freaking awesome! I’ve had other wireless earbuds before, that I thought were great, but these Bose earbuds blow them away!! The battery life is exceptional! Battery life really impressed me! The noise canceling, was way beyond what I could imagine. I can now sit in the living room while my husband or teenagers are blasting/watching tv and if they are watching something that’s not of interest to me, and peacefully watch and enjoy one of my favorite shows from my laptop, tablet or phone while being in the same room with them. The noise canceling blocks out their laughter/talking/music/tv noise, and I can get fully absorbed into my show or music. The Bose earbuds, come with 3 sizes of buds, so that you can get the perfect fit for your ear. Very comfortable! The sound coming from these earbuds is crisp, clear and sounds great! I love that when using these Bose earbuds, I don’t miss alerts from my phone...... calls, text messages or emails etc.... I still get my notifications and with a simple finger tapping the earbud I can answer my phone, play or pause the sound of my music/show. Very easy to operate. I would definitely recommend these Bose earbuds!
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Quiet!!
on November 24, 2021
Posted by: Teddy
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Great noise cancellation!! Recommend!!
Better than apple.
Written by a customer while visiting bose.com
Customer Rating
1 out of 5
1
Heavy falls out.
on November 13, 2020
Posted by: Mars
Gender:Male
Verified Purchase:Yes
Does not stay in ear and falls out. - have to eat cost unfortunately
Response from bose.comBy nicole leboeufGlobal Customer ServiceNovember 16, 2020
Hey there,
Thank you for taking the time to review our Quiet Comfort Earbuds!
I'm sorry to hear that you found that the earbuds fall out. Did you know that the earbuds come with three different sized eartips. I would recommend giving these a go. I have also included a link here: https://bose.life/2Uvqjkr, that has some great tips for wearing and adjusting the earbuds.
Thanks!
Kerri - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3 out of 5
3
Great noise canceling, but uncomfortable
on February 5, 2021
Posted by: Bill
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] The noise canceling properties of these headphones are phenomenal. The sound quality is absolutely top notch as well, as one would expect from Bose. I would absolutely love them if they actually fit. I have tried every size of silicone insert that comes with the headphones to no avail. They are actually painful to keep in for more than 30 minutes. The silicone lip that is supposed to secure the device behind the antitragus will not seat properly, so I find myself constantly adjusting it. With any real movement, they will fall out. Absolutely impossible to use to work out or be physically active while wearing these. I've had several people try them with the same result. Additionally, they disconnect from bluetooth for no reason in the middle of almost every phone conversation. Overall: Painful to wear and not secure, but amazing sound.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Just what I needed
on June 25, 2021
Posted by: Scott1969
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought these ear buds for when I’m mowing the yard with my riding mower. Only CON (other then prices) is know bass
Written by a customer while visiting bose.com
Customer Rating
1 out of 5
1
Poor connection and sound
on October 7, 2021
Posted by: Matt69
Length of ownership:1 month
I bought this Bose earpiece and always has problems connecting to my phone. Plus when I’m on a call , people have hard time earning me.
Response from bose.comBy Nelson PenneyCustomer SupportOctober 8, 2021
Hi Matt, I am sorry to hear you are having connection issues with your QC Earbuds. Is this with a particular audio device? If so, I am sure we can get this fixed. The steps here https://bose.life/39gBQwE will resolve any Bluetooth issues and here https://bose.life/3oLCSIM will resolve any microphone issues you may have. At Bose, we stand by our products so please don't hesitate to reach out if you need further assistance.

Tori Mae - Customer Support
Written by a customer while visiting bose.com
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