Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Average customer rating
4.3
(1,514 Reviews)
Rating breakdown 1,514 reviews
5 Stars
968
4 Stars
283
3 Stars
106
2 Stars
78
1 Star
79
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Customer Rating
5
Excellent noise cancellation feature, good sound.
on December 9, 2022
Posted by: cdahal
Gender:Male
Length of ownership:6 months
Im using bose quitecomfort earbuds for more than 6 months and very satisfied. Its sound quality is satisfying and its noise cancellation feature is awesome.
Written by a customer while visiting bose.com
Customer Rating
4
Great sound
on December 12, 2022
Posted by: Dark star
Gender:Male
Length of ownership:6 months
I love it easy to use sound is great. I’m happy that I bought it. The buds are a little bit to big I wish they where smaller.
Written by a customer while visiting bose.com
Customer Rating
5
Quiet comfort
on December 12, 2022
Posted by: Ike
Gender:Male
Length of ownership:1 year or longer
I have owned this for a year now and they have been fabulous.
Written by a customer while visiting bose.com
Customer Rating
3
Overall, not the best product from Bose
on December 13, 2022
Posted by: Kikomo
Gender:Female
Length of ownership:6 months
The sound isn't great like you'd expect and even with all 3 sizes of ear bud covers, they don't fit well.
Written by a customer while visiting bose.com
Customer Rating
3
Broken in 11 months
on December 13, 2022
Posted by: Jessa2019
Gender:Female
Length of ownership:6 months
I loved the earphones. Sound quality and the fit when you wear it for too long. It will not hurt your ears. The downsides are the battery life, earphone charging takes a loooooooooooong time and for some reason my earphone just stop working 11months after my purchase. Bluetooth is not working anymore. The earphones cannot connect to any of my devices.
Response from bose.comBy Nelson Penney, Global Customer Service, December 14, 2022
Hello,
We're happy to hear that you're impressed with the audio quality and comfort of your QuietComfort Earbuds. These will provide you with up to 6 hours of battery life, and a quick 15 minutes charge can provide you with 2 hours of streaming time. You have a 1 year warranty and a lifetime of support available with your purchase, reach out to us via https://bose.life/3FR13NP where we will be happy to look into this connectivity concern further.
Tegan - Customer Support
We're happy to hear that you're impressed with the audio quality and comfort of your QuietComfort Earbuds. These will provide you with up to 6 hours of battery life, and a quick 15 minutes charge can provide you with 2 hours of streaming time. You have a 1 year warranty and a lifetime of support available with your purchase, reach out to us via https://bose.life/3FR13NP where we will be happy to look into this connectivity concern further.
Tegan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
Noise cancellation it working
on December 13, 2022
Posted by: Byrd
Gender:Male
Length of ownership:1 month
noise cancellation not working. people say they can hear a lot of noise in the background
Response from bose.comBy Nelson Penney, Customer Support, December 16, 2022
Hello Byrd,
The earbuds uses dual beam forming microphones to concentrate and pick up your voice when you speak during calls. If you are in an area of loud background noise and the buds are not adequately positioned in your ear, the caller you are speaking with may experience more background noise. Move away from the physical noise and also check your buds are positioned correctly to obtain the best voice pickup. This page gives some great information on how to improve fit and sound quality from positioning. https://bose.life/3WjMuIJ.
Jeff - Customer Support
The earbuds uses dual beam forming microphones to concentrate and pick up your voice when you speak during calls. If you are in an area of loud background noise and the buds are not adequately positioned in your ear, the caller you are speaking with may experience more background noise. Move away from the physical noise and also check your buds are positioned correctly to obtain the best voice pickup. This page gives some great information on how to improve fit and sound quality from positioning. https://bose.life/3WjMuIJ.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Great when they work!
on December 17, 2022
Posted by: MJG222
Gender:Male
Length of ownership:1 month
I have had both Gen 1 and now Gen 2. They are amazing when they work! Gen 2 is definitely an upgrade just in the smaller size alone. Figment was an issue so I had to buy the extra sets of sizes to get them to stay in. That’s an annoyance but is what it is. They seem to drop out of connection, have extremely loud notifications when I don’t even have them turned up that loud and they disconnect on phone calls more than I would care. So they aren’t perfect. But when they work they are a marvel!
Written by a customer while visiting bose.com
Customer Rating
5
Love it
on December 29, 2022
Posted by: Aaron
Absolutely love it so good such a great product. Love it so much.
Written by a customer while visiting bose.com