Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Average customer rating
4.3
(1,514 Reviews)
Rating breakdown 1,514 reviews
5 Stars
968
4 Stars
283
3 Stars
106
2 Stars
78
1 Star
79
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Customer Rating
2
Noise cancellation is fair to poor.
on September 16, 2022
Posted by: Fred22
Gender:Male
Length of ownership:1 week
I purchased these to replace my aging Quiet Comfort 20 wired earbuds. I have used these for many years mainly when outside mowing and the wiring is starting to wear and fray at the amplifier box. However when comparing the wireless QC earbuds to the QC20 and my Bose 700 hp there is almost no cancellation. The "quiet" and "Aware" modes are almost equal and
nonresistant. I am afraid that I will have to return these.
nonresistant. I am afraid that I will have to return these.
Response from bose.comBy Nelson Penney, Global Customer Service, September 23, 2022
Hey there, I hope your QC20 headphones served you well! The QC Earbuds are a perfect replacement, and I'm sorry you feel the noise-cancellation isn't working as expected. We reached out to you with a message to provide some assistance! In our message we specified that to ensure maximum performance, try all included sizes of ear tips to find your perfect fit and also follow the guidance at https://bose.life/3G18Cj2. Give this a try and reach back out to us to let us know if things improve for you, so we can assist you further if needed.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
One side not working
on September 22, 2022
Posted by: Parker
Gender:Male
Length of ownership:3 months
For my bose headphones the right side is not working. I tried to followed self help steps on bose where it was to perform different steps to solve the problem. And it did. However after a while the right side of the headphones won't work anymore. I try to pair it again by following the instructions but that is not even working. So bluetooth connection was not resetting which prevented from reconnecting from my phone. Followed all the reset guides in the instructions but no success.
Written by a customer while visiting bose.com
Customer Rating
5
Best ever
on September 20, 2022
Posted by: TRH
Gender:Male
Length of ownership:1 month
fit and quality excellent would reccomand to anyone
Written by a customer while visiting bose.com
Customer Rating
5
Excellent EarBuds
on October 2, 2022
Posted by: VB
Gender:Male
Length of ownership:1 month
The quite mode has been very helpful and the quality of sound is great as usual! Love this product.
Written by a customer while visiting bose.com
Customer Rating
5
Tight!
on October 6, 2022
Posted by: Bobby
Gender:Male
Length of ownership:1 year or longer
Got these earbuds as a birthday gift from my daughters. Couldn't be happier. The sound is crystal clear with tight bass. Love 'em!!
Written by a customer while visiting bose.com
Customer Rating
5
Blocks backgound noise very well.
on October 6, 2022
Posted by: Mike
Length of ownership:1 month
I use them at work. I mow for A race track. Thr buds block the mower noise. Music sounds great.
Written by a customer while visiting bose.com
Customer Rating
4
Love these headphones but...
on October 9, 2022
Posted by: BurntPenguin420
Gender:Male
Length of ownership:1 year or longer
Going on 2 years with no issues but should be easier to update the firmware. They wouldn't connect to my old phone until I updated the firmware
Written by a customer while visiting bose.com
Customer Rating
5
Very effective Noise Cancelling
on October 10, 2022
Posted by: JPII
Gender:Male
Length of ownership:6 months
Great sound quality through my Pixel 6 pro. Very good battery life.
Written by a customer while visiting bose.com