Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Average customer rating
4.3
(1,514 Reviews)
Rating breakdown 1,514 reviews
5 Stars
968
4 Stars
283
3 Stars
106
2 Stars
78
1 Star
79
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Customer Rating
2
Sound Quality
on October 6, 2021
Posted by: Tiffy
Gender:Female
Length of ownership:1 month
These have good sound quality for listening to music, but very poor quality for making phone calls. I just got this product a couple of months ago and sometimes when I’m doing cardio I get static and feedback. When I’m on the phone people often say they can’t hear me with my ear buds in.
Response from bose.comBy Nelson Penney, Global Customer Service, October 7, 2021
Hi Tiffy, I'm pleased to hear you love the sound of these earbuds. If you're having issues with making calls with your earbuds, please try all troubleshooting at https://bose.life/3uAyg9e. Also, check your product firmware is up-to-date through the Bose Music app. If the difficulties persist, please reach out to support directly at https://bose.life/38Q1vZs and we'll get this resolved.
Thanks,
Sam - Global Customer Service
Thanks,
Sam - Global Customer Service
Written by a customer while visiting bose.com
Customer Rating
1
Right ear bud quit charging
on October 6, 2021
Posted by: Gail
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Right ear bud will not charge and you can’t use them independently. Less than 3weeks old.
Response from bose.comBy Nelson Penney, Customer Support, October 8, 2021
Hi Gail,
We'd love to help you with your headphones. The right earbud is the primary bud which emits the Bluetooth signal to the secondary left earbud, because of this, the right is required for use. You have a 1 year warranty linked with your purchase. Reach out to your local service team and we can get this resolved for you.
Tegan
We'd love to help you with your headphones. The right earbud is the primary bud which emits the Bluetooth signal to the secondary left earbud, because of this, the right is required for use. You have a 1 year warranty linked with your purchase. Reach out to your local service team and we can get this resolved for you.
Tegan
Written by a customer while visiting bose.com
Customer Rating
5
Awesome!
on October 6, 2021
Posted by: Nitrodemon
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Amazing clean crisp sound and nice deep bass. Very satisfied!!
Written by a customer while visiting bose.com
Customer Rating
5
Review
on October 6, 2021
Posted by: Anonymous
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] Best sport buds I’ve had thus far. Sound quality and in ear comfort are great. Touch controls are a plus.
Written by a customer while visiting bose.com
Customer Rating
5
Best noise reduction on the planet by far!
on October 6, 2021
Posted by: XLIV
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I bought this on a whim, it's hot so it's better than the over ears and phenomenal nose cancellation, the new update has proven to make it so much better. Umm yes would recommend these over any Sony, apple, raycons, or even Samsung!
Written by a customer while visiting bose.com
Customer Rating
4
Good but needs work
on October 6, 2021
Posted by: AK
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] Noise cancelation is great but connectivity with Android needs works, it tends to frequently drop connection when starting up
Written by a customer while visiting bose.com
Customer Rating
5
Great features
on October 6, 2021
Posted by: Carlos
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] These are amazing!! Especially the noise cancelation. I wear them right before bed and get super relaxed
Written by a customer while visiting bose.com
Customer Rating
5
Awesome earbuds
on October 6, 2021
Posted by: JBrice
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Had the sports earbuds for a about 2 years and decided to try the noise canceling earbuds(sooo worth the buy) I use them daily
Written by a customer while visiting bose.com