Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Average customer rating
4.3
(1,514 Reviews)
Rating breakdown 1,514 reviews
5 Stars
968
4 Stars
283
3 Stars
106
2 Stars
78
1 Star
79
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Customer Rating
2
Not what I expected
on July 15, 2023
Posted by: Garay
Gender:Male
Length of ownership:1 month
I got my bose quietcomfort ear buds for Father's day and fir the money that was spent they suck. Can only use the right one by itself so if it dies have to wait for to charge. Then while on a call the caller can't even understand u all they hear is the background noise. It's very fascinating
Response from bose.comBy Nelson Penney, Global Customer Service, July 16, 2023
Hello Garay,
Thanks for leaving your thoughts on the QC Earbuds II. An update was released earlier this year that lets you choose the left earbud instead of the right earbud for singular use. Please update the firmware of the buds to get the option in the Bose Music app and this will resolve your first issue.
With the caller not being able to hear you, this would suggest you are not pointing the buds directly at your mouth properly due to improper fit of the buds. This can be resolved by adjusting the fit and ensuring they are inserted correctly. Details for better fit can be found here: https://bose.life/3rzjemM.
Jeff
Thanks for leaving your thoughts on the QC Earbuds II. An update was released earlier this year that lets you choose the left earbud instead of the right earbud for singular use. Please update the firmware of the buds to get the option in the Bose Music app and this will resolve your first issue.
With the caller not being able to hear you, this would suggest you are not pointing the buds directly at your mouth properly due to improper fit of the buds. This can be resolved by adjusting the fit and ensuring they are inserted correctly. Details for better fit can be found here: https://bose.life/3rzjemM.
Jeff
Written by a customer while visiting bose.com
Customer Rating
1
Horrible product
on June 30, 2024
Posted by: Avvi
Gender:Male
Length of ownership:1 year or longer
Battery died less than 2 years not even used 10 times
Response from bose.comBy Lau, Bose Customer Support, July 1, 2024
Hello Avvi,
I am sorry to hear about your battery issue with your QuietComfort Earbuds.
The battery life can go up to 6 hours, but this depends on the listening volume.
If you have done all the troubleshooting explained here: https://bose.life/45LJiek
Please don't hesitate to contact us: https://global.bose.com/en_us/index.html
Best regards,
Lau - Customer Support
I am sorry to hear about your battery issue with your QuietComfort Earbuds.
The battery life can go up to 6 hours, but this depends on the listening volume.
If you have done all the troubleshooting explained here: https://bose.life/45LJiek
Please don't hesitate to contact us: https://global.bose.com/en_us/index.html
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com