Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Average customer rating
4.3
(1,514 Reviews)
Rating breakdown 1,514 reviews
5 Stars
968
4 Stars
283
3 Stars
106
2 Stars
78
1 Star
79
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Customer Rating
4
So close to perfection
on March 15, 2023
Posted by: Luke
Gender:Male
Length of ownership:1 month
Great value for such amazing quality. The sound quality is exactly what you can expect from Bose but the bass is truly mind boggling how deep and eyeball shaking, pounding bass.
The short falls in my opinion are
1: in Aware mode if you are speaking to someone you don’t hear your own voice. Aware mode simply adds or subtracts an amount of noise canceling. Speaking is registered as noise so your voice gets canceled out.
2: If you receive a text that message is not automatically read to you and you can’t respond.
These two changes would make them perfect.
The short falls in my opinion are
1: in Aware mode if you are speaking to someone you don’t hear your own voice. Aware mode simply adds or subtracts an amount of noise canceling. Speaking is registered as noise so your voice gets canceled out.
2: If you receive a text that message is not automatically read to you and you can’t respond.
These two changes would make them perfect.
Written by a customer while visiting bose.com
Customer Rating
5
Best Earbuds I have ever owned!!!
on March 17, 2023
Posted by: Brandon0936
Gender:Male
Length of ownership:3 months
I was undecided between the new Apple Gen 2 earbuds and the Bose QC 2. I decided to buy both pair, try them out and return the set I did not like. The Bose set was far superior in sound quality and Active Noise Cancellation!!! There were a few features that made me hesitate like not being able to play the earbuds independently but that was rectified on the newest Firmware Update. I love these headphones!!!!
Written by a customer while visiting bose.com
Customer Rating
5
Open office Sensory overload
on March 18, 2023
Posted by: Daphne
Gender:Female
Length of ownership:1 month
I have sensory overload and work in an open office, these earbuds make this possible with the exceptional noise cancelation, it makes this office sound like a library , otherwise I was going to have to quite, and this job is with the largest bank in a America in their cooperate offices
Written by a customer while visiting bose.com
Customer Rating
5
A great Evolution
on March 20, 2023
Posted by: Muzzi3
Gender:Male
Length of ownership:1 week
The single greatest improvement is the ergonomics, the first iteration was a great sound and ANC but due to the design profile I lost one of them because they would fit in my ear properly. However, version two now ticks all the boxes
Written by a customer while visiting bose.com
Customer Rating
3
Still learning
on March 20, 2023
Posted by: Rick
Gender:Male
Length of ownership:1 month
The sound is very good. The actual functions such as volume control from the ear buds are still evading me.
Response from bose.comBy Nelson Penney, Global Customer Support, March 27, 2023
Hello, it's great to hear you feel the sound is very good.
You can find guidance here https://bose.life/3LQAP1l on how to use the touch controls.
Thanks
Matt - Customer Support
You can find guidance here https://bose.life/3LQAP1l on how to use the touch controls.
Thanks
Matt - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
Switching
on March 22, 2023
Posted by: Singidi
Gender:Male
Length of ownership:3 months
When you are watching a video on YouTube or any other app and when you get a call Bose earbuds are not switching to phone. I have takeoff the earbuds to talk on phone.
Response from bose.comBy Nelson Penney, Global Customer Service, March 23, 2023
Hi! Your earbuds will switch to the current source playing on your device, so I would recommend trying the steps at https://bose.life/34rvSFt to clear any underlying issues. Also, your phone should have the option to switch between phone microphone and earbuds - but please reach out at https://bose.life/38Q1vZs if the problem persists after troubleshooting.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great Headphones
on March 22, 2023
Posted by: Jamo
Gender:Male
Length of ownership:6 months
Outstanding Sound! and Comfort from these earbuds!
Written by a customer while visiting bose.com
Customer Rating
5
Comfortable
on March 23, 2023
Posted by: Matt
Gender:Male
Length of ownership:1 month
I purchased these a month ago to use at the gym. The noise canceling feature is so great that I started using them at the shooting range where I instruct at. Excellent product and great, rich sound.
Written by a customer while visiting bose.com