Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Average customer rating
4.3
(1,514 Reviews)
Rating breakdown 1,514 reviews
5 Stars
968
4 Stars
283
3 Stars
106
2 Stars
78
1 Star
79
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Customer Rating
3
Great buds........but
on October 21, 2021
Posted by: Jim
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] I knew as soon as I put them in my ears I would like these. great fit, great sound. Noise cancelling works really well. then in the middle of a call, the right bud stopped working. tried all the fixes provided on line and it is not responding. so, returning for another pair.
Response from bose.comBy Nelson Penney, Customer Care, October 22, 2021
Hi Jim,
Happy to hear that you are loving your earbuds. These really do contain the world’s most effective noise cancelling and high-fidelity audio, plus StayHear Max tips for extra comfort. Sorry you faced some issues with the right earbud on your telephone calls, thanks for taking the time to reach out to your local support to initiate an exchange.
Tegan - Bose Customer Support
Happy to hear that you are loving your earbuds. These really do contain the world’s most effective noise cancelling and high-fidelity audio, plus StayHear Max tips for extra comfort. Sorry you faced some issues with the right earbud on your telephone calls, thanks for taking the time to reach out to your local support to initiate an exchange.
Tegan - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Beware updating firmware
on October 28, 2021
Posted by: MattW
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] Worked great until firmware upgrade, then no sound at all. Sent back for replacement.
Written by a customer while visiting bose.com
Customer Rating
2
Not worth the price.
on October 28, 2021
Posted by: JD
Gender:Male
Length of ownership:1 week
My new quiet comfort earbuds sounded okay but not great. The noise cancellation was not as good as some much much more inexpensive earbuds.I expected these to be close to my quiet comfort 2 over the ear headphones which I love. These are not close.
Written by a customer while visiting bose.com
Customer Rating
4
Gratis f
on October 28, 2021
Posted by: Jose
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] The product is good, so is the design. The only problem is when I Spears onda the phone they do not hear me well.
Written by a customer while visiting bose.com
Customer Rating
4
Quiets/ focuses my world
on October 29, 2021
Posted by: I sleep
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Using these at night has helped me sleep better with fewer distractions. I listen to books at night to help me go to sleep. Using the sleep timer on my phone means it’s very quiet once it’s done. I wish they were slightly more comfortable, but I love how they work.
Written by a customer while visiting bose.com
Customer Rating
4
Really good Earbuds
on November 1, 2021
Posted by: Andre1985g
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] The best Earbuds I had ever use.
Only the size is a little bit to big.
Only the size is a little bit to big.
Written by a customer while visiting bose.com
Customer Rating
3
Nice fit and finish
on November 3, 2021
Posted by: None
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Nice sound quality, not happy with how one ear bud constantly kicks out or they become disconnected while listening to them even though they have a full charge.
Response from bose.comBy Nelson Penney, Customer Support, November 3, 2021
Hey!
I'm so glad to hear that you enjoy the sound quality of the QC Earbuds!
I'm sorry to hear that you are experiencing some issues with the connection. Have you tried an update? I have included a link here: https://bose.life/3CLjqjt, to assist you with how to do this. This will help to stabilize your connection.
Thanks!
Kerri - Customer Support
I'm so glad to hear that you enjoy the sound quality of the QC Earbuds!
I'm sorry to hear that you are experiencing some issues with the connection. Have you tried an update? I have included a link here: https://bose.life/3CLjqjt, to assist you with how to do this. This will help to stabilize your connection.
Thanks!
Kerri - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Great Sound and Comfort
on November 4, 2021
Posted by: Pete44
Length of ownership:3 months
[This review was collected as part of a promotion.] Very pleased with sound and comfort when traveling
Written by a customer while visiting bose.com