Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Average customer rating
4.3
(1,514 Reviews)
Rating breakdown 1,514 reviews
5 Stars
968
4 Stars
283
3 Stars
106
2 Stars
78
1 Star
79
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Customer Rating
3
Amazing noise canceling, awful voice calls.
on October 6, 2021
Posted by: Kjensw
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I use them everyday for homework and at the gym and they have amazing sound and noise canceling. They are completely useless for phone calls though. I have to disconnect and grab my AirPods if I plan on talking on the phone with them.
Response from bose.comBy Nelson Penney, Customer Support, October 8, 2021
Hello Kjensw, I am so glad to hear that you love your earbuds. Especially their noise cancelation and Bose quality audio. It is very strange that you cannot use them for calls. Is this just with one phone? Have you tested another at all? Please do reach out to us as we would love to explore this more with you and get this resolved.
Tori Mae - Customer Support
Tori Mae - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Excellent product
on October 6, 2021
Posted by: Midnight
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] I bought this two days ago and I love it. Now I have ordered a second one for my wife
Written by a customer while visiting bose.com
Customer Rating
4
Good
on October 6, 2021
Posted by: Siva
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] More than year I'm using and its great! Experience!
Written by a customer while visiting bose.com
Customer Rating
4
Noice cancelling is great, Cannot stop Weld noise
on October 6, 2021
Posted by: Sour
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] They are great, have room for improvement. If you try mig weld, or any loud snap noise it will make a super loud noise in your ear when it tries to cancel a late sound. Got rid of the noise canceling slider on app why? And a bit big but overall they are super handy and would recommend
Written by a customer while visiting bose.com
Customer Rating
3
Connection problems
on October 7, 2021
Posted by: ArtHam
The headphones themselves are great, and if I had bought them only to pair with my phone, I’d be very happy. It’s virtually impossible to get them to connect to my computer with any reliable system, though, which means I cannot use them for work!
Response from bose.comBy Nelson Penney, Global Customer Service, October 8, 2021
Hey there, I'm pleased to hear you enjoy your QuietComfort earbuds! They are able to connect to all Bluetooth-enabled devices, mobile or computer, so if you're having difficulty please try the steps at https://bose.life/3ihC76j. Be sure that your computer is Bluetooth enabled and searching, and if you continue to have issues after troubleshooting, contact us at https://bose.life/38Q1vZs, and we'll get these resolved.
Thanks,
Sam - Global Customer Service
Thanks,
Sam - Global Customer Service
Written by a customer while visiting bose.com
Customer Rating
5
Best ear buds ever
on October 8, 2021
Posted by: Rafay
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I have tried many and settled for these. Absolutely the best earbuds you can get.
Written by a customer while visiting bose.com
Customer Rating
5
Asked for a review
on October 8, 2021
Posted by: Not needed
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] Received these for Christmas 2020, and they’ve been great. Call quality is good and music is clear. Very nice for the few times I workout with them.
Written by a customer while visiting bose.com
Customer Rating
3
Great Bose sound but . . .
on October 13, 2021
Posted by: Squibber
Gender:Male
Length of ownership:1 month
Great Bose sound like you would expect but does not fit in the ears very well or feel very secure. I have also had issues with the volume control not working very well or very often. Love the Bose sound though. And the noise canceling.
Response from bose.comBy Nelson Penney, Global Customer Service, October 13, 2021
Hi! I'm pleased to hear you love the sound and noise-canceling technology of your QuietComfort Earbuds. I'd recommend that you test all included ear tips to find your perfect fit for comfort and stability. Be sure to check our troubleshooting for touch controls at https://bose.life/2YTSGhZ, and do not hesitate to contact us directly at https://bose.life/38Q1vZs if you require further assistance!
Thanks,
Sam - Global Customer Service
Thanks,
Sam - Global Customer Service
Written by a customer while visiting bose.com