Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Average customer rating
4.3
(1,514 Reviews)
Rating breakdown 1,514 reviews
5 Stars
968
4 Stars
283
3 Stars
106
2 Stars
78
1 Star
79
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Customer Rating
3
Sound good but there are inconsistencies
on October 6, 2021
Posted by: djdougd
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Love the fit and sound but have inconsistencies with the charging case and charging
Response from bose.comBy Nelson Penney, Customer Support, October 7, 2021
Hi.
Sorry to hear that you are facing such an issue with your earbuds. I have looked into this for you. To resolve the inconsistencies, please make sure to close the case when charging.
If you place both earbuds in the charging case and keep the lid open, the earbuds will remain on. Always close the case to preserve the battery.
Hope that helps!
Marvin - Bose Customer Support
Sorry to hear that you are facing such an issue with your earbuds. I have looked into this for you. To resolve the inconsistencies, please make sure to close the case when charging.
If you place both earbuds in the charging case and keep the lid open, the earbuds will remain on. Always close the case to preserve the battery.
Hope that helps!
Marvin - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Great for intense exercise!
on October 6, 2021
Posted by: Raven75
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] What I like: Very good sound, rich bass. Perfect for exercise/ running, these buds stay in place no matter how had I workout or run! What I don’t like: Poor battery life, lucky to get 4 hours, but then again these are marketed for exercise not watching movies. Also Bluetooth can be a bit finicky.
Written by a customer while visiting bose.com
Customer Rating
3
Great sound, poor tech
on October 6, 2021
Posted by: Bobby
Length of ownership:6 months
[This review was collected as part of a promotion.] Love the sound but I have to spend a lot of time trouble shooting Bluetooth connection issues.
Response from bose.comBy Nelson Penney, Customer Support, October 7, 2021
Hi Bobby.
Thank you for your post. Sorry that you are having Bluetooth connection issues.
Most of the time, rebooting the source is the solution to the issue. I would suggest that you do that and then try again.
Marvin - Bose Customer Support
Thank you for your post. Sorry that you are having Bluetooth connection issues.
Most of the time, rebooting the source is the solution to the issue. I would suggest that you do that and then try again.
Marvin - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great earbuds
on October 6, 2021
Posted by: Nikki22
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] Bought them about 3 months ago I do happy with them
Written by a customer while visiting bose.com
Customer Rating
4
Pretty Good Overall!
on October 6, 2021
Posted by: CollegeStudent
Length of ownership:6 months
[This review was collected as part of a promotion.] I have had these earbuds for close to 10 months now. I got them after my previous QuietComfort earbuds (the kind with the neck strap) reached the end of their charge lifetime. If I could, I would choose those kind again because I prefer the neck strap over the bulkier earbud body. However, these are very similar in fit and sound quality to the last pair, and I find the noise cancellation amazing. I tried AirPod Pros after my other Bose gave out, and they were uncomfortable to wear, kept falling out of my ears, and the noise cancellation wasn’t as good for what I use it for (drowning out others talking so I can focus on schoolwork). So, I decided to give these a go instead. Overall, I’m pleased! They are more difficult to switch between my iPad, computer, and phone than the AirPod Pros were, but the sound cancellation is still better in these for me. They also fit my ears snugly, aren’t uncomfortable to wear for extended periods, and have yet to fall out of my ears. That counts as a win for me!
Written by a customer while visiting bose.com
Customer Rating
4
Fantastic sound. Solid battery life. Stay in my ea
on October 6, 2021
Posted by: indy7982
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I bought these about eight months ago and they’re miles better than airpods. They sound better, get louder, are lighter, have better battery life, and stay in my ears. My only gripe is that the Bluetooth can be a bit finicky.
Written by a customer while visiting bose.com
Customer Rating
4
Option for Music Forward and Backward
on October 6, 2021
Posted by: iloveQC
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Wish there’s an option (touch setting) that would let me skip song or “rewind” it at the same time. Not just either one as a touch setting.
Written by a customer while visiting bose.com
Customer Rating
5
The Best
on October 6, 2021
Posted by: TC88
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I have had these earbuds for about 3 months and they are so much better than I could have imagined!! Bose Thank You!!
Written by a customer while visiting bose.com