Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Average customer rating
4.3
(1,514 Reviews)
Rating breakdown 1,514 reviews
5 Stars
968
4 Stars
283
3 Stars
106
2 Stars
78
1 Star
79
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Customer Rating
5
Love them!
on January 12, 2021
Posted by: EzListen
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Best Christmas gift I have ever received! Bose outdid themselves with these earbuds!
Written by a customer while visiting bose.com
Customer Rating
5
Amazing
on January 12, 2021
Posted by: Julie
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I am so happy with my Bose Earphones!! The quality is amazing, and all of the details are perfect!!
Written by a customer while visiting bose.com
Customer Rating
5
Very good sound
on January 12, 2021
Posted by: Mike
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Great earbudas veey good sound very good design great look
Written by a customer while visiting bose.com
Customer Rating
3
Only one problem
on January 12, 2021
Posted by: Cjchi
Length of ownership:1 year or longer
The only problem I’m having with my ear buds is. When I answer the phone with them I can’t hear the person on the phone.
Response from bose.comBy nicole leboeuf, Global Customer Service, January 15, 2021
Hello,
I'm sorry to hear you've had issues with phone calls. When paired to your smartphone, I recommend checking the call screen to ensure audio is being directly routed to the earbuds instead of the phone's built-in earpiece. If the output is correct, I would suggest unpairing, then pair again to see if this makes a difference.
Still having issues? Head over to the contact us page to get in touch.
Jeff - Customer Support
I'm sorry to hear you've had issues with phone calls. When paired to your smartphone, I recommend checking the call screen to ensure audio is being directly routed to the earbuds instead of the phone's built-in earpiece. If the output is correct, I would suggest unpairing, then pair again to see if this makes a difference.
Still having issues? Head over to the contact us page to get in touch.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Logistics Management Specialist
on January 12, 2021
Posted by: mlarry5937
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] The sound quality is great. The only issue is when talking on the phone, some people say that it's difficult in hearing me.
Written by a customer while visiting bose.com
Customer Rating
5
QC EAR BUDS
on January 12, 2021
Posted by: Bob2205
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I returned Bose sport (non noise canx) for the QC line. The noise cancelling works pretty well for an earbud. There is still a little leakage of external sound. Almost as good as the Quiet Comfort 20 which had the best NC, except for over the ear.
Written by a customer while visiting bose.com
Customer Rating
2
Bose ear pods...quiet comfort
on January 12, 2021
Posted by: Sailor
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Connectivity is poor to intermittent...operating directions are poor and in small print...hard to read...sound quality and noise cancellation seem good.
Response from bose.comBy nicole leboeuf, Global Customer Service, January 14, 2021
Hi! I'm pleased to hear you love the sound quality and the noise-cancellation of these earbuds. They boast a wireless Bluetooth range of 30ft, so stay within this for a strong connection. For guidance with set up, connect the buds to the Bose Music app and follow the simple onscreen instructions. If you have any difficulties, reach out to support directly at https://bose.life/38Q1vZs!
Sam — Customer Support
Sam — Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Very nice , love it.!!!
on January 12, 2021
Posted by: Kenn
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I bought this product about three months and I'm very satisfied of the sound quality.
Written by a customer while visiting bose.com