Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Average customer rating
4.3
(1,514 Reviews)
Rating breakdown 1,514 reviews
5 Stars
968
4 Stars
283
3 Stars
106
2 Stars
78
1 Star
79
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Customer Rating
4
Good but expected more
on January 12, 2021
Posted by: Tedster4811
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Bought before Christmas... sound good but not as clean as I expected. My wired Bose earbuds have a better sound IMO for earbuds. Also have QC35 which are exceptional. The wireless QC have a more “tin” metallic sound than a fuller traditional Bose sound I am accustomed to. Case latch can be a challenge as well as it doesn’t readily open when depressed.
Written by a customer while visiting bose.com
Customer Rating
5
volume control
on January 12, 2021
Posted by: best over all
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] the major difference w bose QC's besides the fact that they are the best on the market when it comes to sound and noise cancelling is the new feature of volume control on the device not having to go to your phone to adjust the volume, bose should mention this on their ads...
Written by a customer while visiting bose.com
Customer Rating
5
Wow!
on January 12, 2021
Posted by: Lizzie
Gender:Female
[This review was collected as part of a promotion.] The sound is amazing, and they added volume control in the last update which makes it even better. Very comfortable to wear.
Written by a customer while visiting bose.com
Customer Rating
4
Excellent noise reduction
on January 12, 2021
Posted by: Spec
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] They work well for semi-active activities, not ideal for running, However, for wear around use they remain positioned in the ear.
Written by a customer while visiting bose.com
Customer Rating
2
low volume and hard to use the adjustment
on January 12, 2021
Posted by: bigdlucky
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I like the sport version better grant it you get noise reduction but function are resist too far and hard
Response from bose.comBy nicole leboeuf, Global Customer Service, January 14, 2021
Hey! The touch controls only require you to press your finger against the bud, to activate a range of functions. Also, you can control noise-cancellation and volume from within the Bose Music app if you'd prefer. If you continue to have difficulty please reach out to Bose support directly at https://bose.life/38Q1vZs — we'll be happy to resolve things!
Sam — Customer Support
Sam — Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Awesome noise canceling earphones
on January 12, 2021
Posted by: DV
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] The Bose quietcomfort earbuds are awesome. It blocks out all noise around me.
Written by a customer while visiting bose.com
Customer Rating
3
Solid Quality sound, but still lacking
on January 12, 2021
Posted by: FlyingMedic
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] When compared to my other bose products (QC 20 and QC 35) these ear buds are on par. However the lack of volume controls from the earbuds is disappointing. The Bose music app is problematic. I have difficulties even getting the login screen to launch (it always just displays a white screen instead of a login window). The old Bose app worked much smoother and did not require me to login to use the app.
Written by a customer while visiting bose.com
Customer Rating
3
Great noise cancellation, but poor call sound.
on January 12, 2021
Posted by: Suzannel143
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] Bought these a few month ago and sold my iPods pro. The plus side is the noise cancellation is top notch, but call quality for the person on the other end is poor. Will probably sell these and go back to iPods.
Response from bose.comBy nicole leboeuf, Global Customer Service, January 13, 2021
Hey Suzannel, it's great to read that you are impressed with the noise-canceling the earbuds offer.
We are sorry to hear that you have had an issue when on calls, these steps here https://bose.life/3nA4E6E will resolve this for you.
Jack - Customer Support
We are sorry to hear that you have had an issue when on calls, these steps here https://bose.life/3nA4E6E will resolve this for you.
Jack - Customer Support
Written by a customer while visiting bose.com