Customer reviews from usa.canon.com
Canon - PIXMA TS9120 Wireless All-In-One Printer
Average customer rating
3.4
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
32
4 Stars
13
3 Stars
2
2 Stars
8
1 Star
19
60%of customers recommend this product.
(
41 out of
68)
Customer Reviews for Canon - PIXMA TS9120 Wireless All-In-One Printer
Customer Rating
5
Great Features, Easy Setup
on September 26, 2017
Posted by: Mike L
from Nashville, TN, United States
I received a free sample of this printer for review, and I was pleasantly surprised by the overall experience. Unboxing the printer is straight forward, and you have the typical packing tape and clear protective covers to remove before use. The installation of the ink is clearly explained in the startup documentation, but it was fairly intuitive once you opened the first one (there are 5). As a bonus, I looked up how much replacement cartridges would be (see, that's where they get you, at least I thought so), and found much lower prices than expected. I'm not sure how long the starter cartridges will last, but I'm not dreading having to replace them at the price point I found for them.
The startup is explained well, and the calibration is a little different than I've seen. The calibration page takes about 4-5 minutes to print fully, and then you place it on the scanner. From there, the printer figures out whatever adjustments need to be made in alignment and handles that without any input from me. For me, I've never been good with the typical printer alignment pages (which arrow is darker, etc), so this is another positive. Wireless LAN setup was easy and fast.
The software downloaded easily and installed with no issue. The android app leaves a little to be desired as far as navigation, but you can print from your phone with the Cannon App and it works well enough.
One small thing, the printer trays and the pop out panel with the control screen on it can be stowed easily to reduce the footprint of the printer. Its also fun to print to it and watch the panel pop up and the tray slide out, but that is the 8 year old in me talking. Also good for scaring cats.
Overall, this is a good printer with some unique features. Mine is a nice red color, which is a welcome change from subdued gray and black printers I usually have. I recommend this printer, it has great features, great software, and the build quality is solid.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Solid printer at a good price.
on September 26, 2017
Posted by: Brian J
from Chicago, IL
I have been in the IT industry for over ten years and have worked on and with my fair share of printers. Let me be clear that I did receive this printer in exchange for agreeing to write a review. This is now my third Canon printer and I have to say I have been pleased with all three. The printed installation directions were a bit misguided so I would recommend to follow the online instructions that come up after you install the printer software. The ink tanks are easy to install and did not make any mess. When it comes to ink I generally purchase the off brand tanks because I rarely print pictures. However if I were to print pictures I would stick with the Canon branded ink. The pictures I printed all came out very clear and I was impressed with the overall quality of printing both on regular paper and photo printer. As far as printing documents this printer continues to follow the same high quality I have come to expect from Canon printers. The touch screen menu on the front is responsive and easy to use. If you are looking for a solid printer for your home that prints high quality pictures then I would recommend this product.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Love the look! Great for daily home needs!
on September 25, 2017
Posted by: Kellynne W
from Fredericktown, OH, United States
I received this printer for free in exchange for my review. The printer is a great size- not too bulky, nice clean lines. The color red of the printer was nice and fit well with my house. Set up was easier than I anticipated. I was able to set it up, along with the iPhone app download in less than a half hour.
Pros of the printer- prints quickly, great quality on paper and LOVE you can print from an app! I had ordered my sons birthday invites online. I was able to access the final print on my phone and print. It was SO easy!
Cons- I liked the feature of how the printer `opened` to present a complete tray once an item printed. I didn`t like how it remained open after the job was done. I had to manually close it. Wish it retracted. I also did not love the quality of the pictures that printed on photo paper. They were spotty at best. I tried several photos with the free photo paper sample that came with the printer and did not have success.
During my research I did not find but two places (including the Canon site) that sold the ink for this printer. I like to have more options for pricing, especially with so many cartridges!
Overall a good printer. Would recommend to a friend for their daily needs.
Pros of the printer- prints quickly, great quality on paper and LOVE you can print from an app! I had ordered my sons birthday invites online. I was able to access the final print on my phone and print. It was SO easy!
Cons- I liked the feature of how the printer `opened` to present a complete tray once an item printed. I didn`t like how it remained open after the job was done. I had to manually close it. Wish it retracted. I also did not love the quality of the pictures that printed on photo paper. They were spotty at best. I tried several photos with the free photo paper sample that came with the printer and did not have success.
During my research I did not find but two places (including the Canon site) that sold the ink for this printer. I like to have more options for pricing, especially with so many cartridges!
Overall a good printer. Would recommend to a friend for their daily needs.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Awesome All-n-One printer
on September 25, 2017
Posted by: Kim H
from Mesa, Az.
I had the pleasure of receiving the Pixma TS9120 printer for free to review and give feedback. Canon is a well Known brand, this all in one wireless,print,copy and scan printer lives up to the Canon name.
With its wireless connection,you can easily print from your PC, Lab Top or Smart Phone. Fast and simple set up even for those who are not tech savvy. Comes with inkjet system of 6-colors with a photo blue to reduce graininess, seeing the beautiful pictures that I had printed was amazing and professional looking. The printer itself is compact, has decent 5.0 LCD touch screen display, a memory card, CD/BD printing capabilities as well as Front/rear paper feeds.
Pros: set up is very easy and gives you options to utilize connection capabilities. coping and printing from Android,memory card, No smears, beautiful colored prints. making pictures is the best,fun and high quality.
Scanning is an amazing feature, I was able to scan documents fast and discard a lot of paper files. Those who are crafty will love this feature, I was able to take stock card paper and simply scan a birthday card to put the original in a frame and make several new cards with excellent color each time.
Overall an excellent home/office all in one that does more than most with superior quality.
Cons: at this time, I have had the printer for ten days now with no issues what so ever. Canon lives up to its name on this one!!
With its wireless connection,you can easily print from your PC, Lab Top or Smart Phone. Fast and simple set up even for those who are not tech savvy. Comes with inkjet system of 6-colors with a photo blue to reduce graininess, seeing the beautiful pictures that I had printed was amazing and professional looking. The printer itself is compact, has decent 5.0 LCD touch screen display, a memory card, CD/BD printing capabilities as well as Front/rear paper feeds.
Pros: set up is very easy and gives you options to utilize connection capabilities. coping and printing from Android,memory card, No smears, beautiful colored prints. making pictures is the best,fun and high quality.
Scanning is an amazing feature, I was able to scan documents fast and discard a lot of paper files. Those who are crafty will love this feature, I was able to take stock card paper and simply scan a birthday card to put the original in a frame and make several new cards with excellent color each time.
Overall an excellent home/office all in one that does more than most with superior quality.
Cons: at this time, I have had the printer for ten days now with no issues what so ever. Canon lives up to its name on this one!!
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Kimberly s review of printer
on September 25, 2017
Posted by: Kimberly s
from Irvine, KY, United States
I received my new red Canon Pixma Printer free in exchange for my honest opinion on how the product worked. I was impressed with the product from the minute I took it out of the box and assembled it. It has a very sleek current look about it and was simple to assemble. It was red in color and completely touch screen which I loved. It has wiifii, Bluetooth, Ethernet, and even cloud capabilities and that was my most favorite thing. it had six different colored individual ink styles and that was nice. Of course, I had to try and print some photos just to see how it turned out and I have to say it was very comparable to what I would have gotten out of a photo lab. Overall it got a ten out of ten.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Great all-in-one printer for small office/home
on September 24, 2017
Posted by: sandeep
from Fremont, CA, United States
I was offered this printer for review and here is what I found:
Assembly - The only assembly required is like any other printer, i.e. sliding in the cartridges; however, this printer has 5 different cartridges. The assembly is pretty straightforward, and I was able to assemble without reading the manual.
Form factor - Compact printer with all functions -i.e. Scanner, copier and printer
WiFi print/set-up - very easy set-up, just put the wifi password and you are all set. I used it with Macbook and had to do nothing - i found the printer on WiFi and fired a printer and it was printed without issue.
Touchscreen - felt a bit fragile and I have kept it covered with protector - Canon should provide a protector with the Printer. As this is the crucial interface and if you get scratches, it may ruin the whole thing.
Form factor - Compact printer with all functions -i.e. Scanner, copier and printer
WiFi print/set-up - very easy set-up, just put the wifi password and you are all set. I used it with Macbook and had to do nothing - i found the printer on WiFi and fired a printer and it was printed without issue.
Touchscreen - felt a bit fragile and I have kept it covered with protector - Canon should provide a protector with the Printer. As this is the crucial interface and if you get scratches, it may ruin the whole thing.
What I don’t like:
For each output (copy/print), a tray opens up which tilts up the panel on which touch screen is installed - I feel this is over sophistication. You won’t like to leave the printer in this weird and have to close the panel by pushing it, once you are done. Then again in next print, the tray opens up, tilts the touch screen panel.
Mystery operation/processing - often, the printer start doing something of its own and make noise as if parts are moving inside for a print, but there is no print. This happens about 30-40 seconds after the print has finished. I am not sure why this happens, but I guess this is because of some processing that is happening inside. If some message is printed on screen on what is going on such as “Making ready the printer for next use so you won’t have to wait” .. or something more meaningful - that would be very helpful to know what is going on inside.
Messaging - some of the messaging on the screen seemed off. For example, when I choose Copy option, after scanning completed, I previewed my document and then printed it - the message it started displaying was “Scanning…..”; however the printer was already printing and after about 6-7 seconds, the messaging changed to “Printing…..” - but this is very minor, since of the things are working perfectly fine.
For each output (copy/print), a tray opens up which tilts up the panel on which touch screen is installed - I feel this is over sophistication. You won’t like to leave the printer in this weird and have to close the panel by pushing it, once you are done. Then again in next print, the tray opens up, tilts the touch screen panel.
Mystery operation/processing - often, the printer start doing something of its own and make noise as if parts are moving inside for a print, but there is no print. This happens about 30-40 seconds after the print has finished. I am not sure why this happens, but I guess this is because of some processing that is happening inside. If some message is printed on screen on what is going on such as “Making ready the printer for next use so you won’t have to wait” .. or something more meaningful - that would be very helpful to know what is going on inside.
Messaging - some of the messaging on the screen seemed off. For example, when I choose Copy option, after scanning completed, I previewed my document and then printed it - the message it started displaying was “Scanning…..”; however the printer was already printing and after about 6-7 seconds, the messaging changed to “Printing…..” - but this is very minor, since of the things are working perfectly fine.
What I like:
I printed few photos, but I couldn’t get a store quality print, but it may have to do with paper. ON average photos take 1.25 minutes to print.
Noise level - the noise level is pretty low for this printer. The only time when I feel it creates a bit of noise is when it pulls the paper from
Scanning - Scanning and copying is pretty awesome, I can stop the copying in middle, while the scanning is happening. What I really like is:
Scanning process is pretty fast
I can preview the outcome of scan (on the screen) before even printing
I get a warning, if the images are scanned tilted
It identifies paper type, for example, matte vs glossy vs plain paper and appropriately gives messages/warnings
Low Noise mode - there is an option of Low Noise, I tried that and I found that there was no difference in speed of printing, but the noise levels reduced quite a bit. However, the mysterious sound that comes after printing has finished, remained the same.
I printed few photos, but I couldn’t get a store quality print, but it may have to do with paper. ON average photos take 1.25 minutes to print.
Noise level - the noise level is pretty low for this printer. The only time when I feel it creates a bit of noise is when it pulls the paper from
Scanning - Scanning and copying is pretty awesome, I can stop the copying in middle, while the scanning is happening. What I really like is:
Scanning process is pretty fast
I can preview the outcome of scan (on the screen) before even printing
I get a warning, if the images are scanned tilted
It identifies paper type, for example, matte vs glossy vs plain paper and appropriately gives messages/warnings
Low Noise mode - there is an option of Low Noise, I tried that and I found that there was no difference in speed of printing, but the noise levels reduced quite a bit. However, the mysterious sound that comes after printing has finished, remained the same.
Overall, I feel that this is a very good Home/Small office printer for doing color and b/w jobs. It prints photos reasonably well, but it is not a mainstream photo printer. For office work or assignments it is very good printer. I only have 2 main concerns as mentioned above as well - a) for print-out, the screen panel is lifted, which has to be put back in place once the print is over, for me this is very annoying. b) The set of 6 cartridges is expensive replacement.
My recommendation - if you want a WiFi color printer with scanner for home/small office, GO FOR IT. It is a no-hassle printer that can handle lot of things.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Great photo quality printer
on September 23, 2017
Posted by: Rebekah O
from Weston, MO, United States
I received this printer for free so I could provide a honest review and important feedback on the product. The initial set-up and installation process was fairly straightforward, if you read the instructions properly, but it did take time to have the printer connect the variety of devices. Since we run a wireless and wired network in our house, it took a while to figure out if I should set the printer up as a wired or wireless device to our PC, since it is wired directly to our router/modem. You have to install printing apps to your smartphones, laptops, and PCs in order to use the printer. I can understand using the app for the smartphone, but I wasn`t to thrilled that I couldn`t hook up the printer using the Control Panel on my PC. it also took a bit longer to set the printer up to the PC and laptop because you have to install different printing drivers to those devices before using the printer.
Right away you can tell that this printer is mainly used for printing, editing, and sharing photos. There are so many photo features on the app on what to do with the photos you scan or print, that it becomes a separate computer just for photos. I was very surprised by the photo quality that the printer had. The pictures came out looking very professional and there was no streaking or blurriness that you get from earlier models of photo printers. It was overwhelming that the printer uses 6 different ink cartridges, but I can understand why if you want good quality photos. I will have to see in the future how this will play out cost wise.
I love being able to use the wireless feature on the printer. From my smartphone, I was able to print out grocery coupons without e-mailing a link to myself, running upstairs to open my e-mail from my PC, and printing the coupons off.. My husband was also able to use the wireless function on the laptop to print off a volunteer schedule without running the laptop upstairs, and plugging the laptop into the printer, and printing it off.
The scanner works well. This comes in handy since I have to scan W-2s and tax documents since I work from home. The printer will upload the photos and documents into it`s own app to store and save for later. The app can also create a slideshow of photos you upload to the printer, which is a nice feature to have if you just want to create a photo book to look at on your computer.
Overall, I was really impressed with this printer. The wireless function worked well and it made it really convenient to print documents and photos from multiple devises without saving and sending everything to an e-mail. I really liked how well photos printed out on the photo paper without streaking and bleeding, but I was frustrated with the about of downloading I had to do just to get the printer to work, such as the separate app and drivers. If you are a person that really likes printing and storing photos, this printer is an excellent choice to have. However, this printer might be overwhelming for someone who just wants to print letters, documents, and pictures on just printer paper.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Easy set up, great quaity and features
on September 22, 2017
Posted by: Tonisha S
from Lake Balboa, CA
I couldn't`t wait to write a review , the Cannon Printer Ts9120 is the one I received. In exchange for a free sample I agreed to write a review. I used this for my business and personal printing activities . The set up was fairly easy, it just took a little bit longer than I expected .If you were confused , it gave you detailed step by step instructions with screenshots (so have no fear for those who are not technical people) . Love the easy touch screen feature with large display, I didn`t even need my glasses for this. They had instructions for those who like to read and those who are more visual and do not like to read at all). The quality of the photos I printed from my phone will make any print shop go out of business, the quality is beyond amazing. I printed flyers , 8x10 pictures for home décor... I printed a few business cards on picture paper ( just to test it out, and it shows the quality of my product so much better than my original business cards. You can use any size, and crop your photos. Also, I ran out of invitations for a pop up shop for an event I am having... It actually captured the photo and corrected and added a boarder, the print outs looked better than my initial invitations. Overall I really loved this product, I didn`t know what to expect ... I recommend this for anyone who has their own business, or for anyone who needs the quick access to print photos right from their phone in the highest quality... If you were a photographer ... this would be a pretty awesome printer to have also...
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com