Customer reviews from usa.canon.com
Canon - PIXMA TS9120 Wireless All-In-One Printer
Average customer rating
3.4
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
32
4 Stars
13
3 Stars
2
2 Stars
8
1 Star
19
60%of customers recommend this product.
(
41 out of
68)
Customer Reviews for Canon - PIXMA TS9120 Wireless All-In-One Printer
Customer Rating
3
Ink cartridges leak
on June 18, 2021
Posted by: suepi
from Denver, Colorado
Every other ink cartridge that I install leaks. I've gotten ink on my printer table, carpet and all over me. If you enjoy becoming covered in printer ink, buy this printer. When it breaks I will not replace it with another Canon product.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Canon should not sell this product
on May 12, 2021
Posted by: Bob the printer guy
Canon is fully aware of this product being defective. Once a paper jam happens the printer will no longer print fully any more. Only printed about 10%-70% of the page gets printed. This is a known flaw with no solution. Once this happens your printer is broken and will need a new one.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Junk!
on May 8, 2021
Posted by: Tommy M
from Fort Myers, FL
I have had this for a few years and it has never worked right since day 1. No firmware updates. Never any Canon products again after this.. There times like tonight where it took me an hour to print an 18 page daycare report on a PDF off a website. Had to restart the printer multiple times and just get stuck doing nothing or would get stuck in the middle of doing some printing. This is the worst printer I've ever encountered which sucks because I had high hopes for it. The sad thing is it doesn't print through Canon's own print service apps. Works well when it does but please tell me when that is ahead of time before I try to use it, so ill save time.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
2
Great features...but construction stinks
on January 14, 2021
Posted by: ACA
from Boston, MA
Had this printer for about 14 months and during a random day of printing, something inside broke and the printer would spit out 1 sheet perfectly fine but the second would stop halfway and then I would get a paper jam error...even though its not jam and its the printer making it stop halfway. And it would repeat over and over.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Hard to Use
on January 9, 2021
Posted by: Dick42
I have a TS-9120 and HP Pro 8335 The quality is better with Canon id you can get it to print. Has you jump through too many hoops. HP,just plug it in and its ready.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
4
Changing ink is messy
on January 5, 2021
Posted by: suepilot
from Denver, Colorado
I've had this printer for awhile and it works fine, scans, copies and prints just fine. But every time I change the ink I get it all over me and anything nearby. I've never had a printer where the ink was so messy.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
The bane of my existence, weekly.
on January 4, 2021
Posted by: Anonymous
from Columbus, Ohio
I have never had a problem with a printer before, but this is a heinous contraption. It frequently needs resetting, it often jams, and troubleshooting is a nightmare. The quality is the same as any standard printer. It's the least user-friendly interface I've found, and I'm in my twenties and frequently work with computers and photography. THIS SHOULDN'T BE THIS HARD. Buy literally anything else.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Waste of money
on June 11, 2020
Posted by: midisappointed
from Grand Rapids, MI
I bought this several months ago hoping for an affordable printer/scanner/copier for occasional home use. I have spent more hours than I care to admit trying to get this machine to perform the most basic of functions. At one point both my wife and my computer was connected to it now just my wife's computer can connect to the printer. Scanner is non barely functional.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com