Customer reviews from usa.canon.com
Canon - PIXMA TS9120 Wireless All-In-One Printer
Average customer rating
3.4
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
32
4 Stars
13
3 Stars
2
2 Stars
8
1 Star
19
60%of customers recommend this product.
(
41 out of
68)
Customer Reviews for Canon - PIXMA TS9120 Wireless All-In-One Printer
Customer Rating
4
Works Well
on February 4, 2018
Posted by: ACG
from Spring, TX, United States
The printer works well for printing. Even thought it says it is an allin-0ne printer. It isn't. There is no fax capability. I would recommend this printer if all you are looking for is printing.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Posted by: Howard C
from Raleigh NC
Verified Purchase:Yes
Bought this AIO a few weeks ago (1st one was DOA scanner - but Canon CS rushed a replacement in 2 days). Installation was a breeze even though the WPS Wifi connection could not deal with my AT&T router (same SSID on 2.4 and 5 frequency bands), but manual connection worked perfecty.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Posted by: Chuck1010
from Albert Lea, MN.
Verified Purchase:Yes
I bought this model on Nov. 22 and haven't used it much yet.
I do like the features it has including the touch screen control.
I do like the features it has including the touch screen control.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Sleek Printer-Great image quality!
on September 29, 2017
Posted by: GraniteStateGna
from New Hampshire, United States
In exchange for my thoughts and opinions on the PIXMA TS9120 RD Printer, I received the product for free.
The Canon PIXMA TS9120 came in a large box with a picture of the printer. Precautions were taken by the manufacturer to ensure my product would not be damaged during the shipping process. There was, what I felt to be an excessive amount of the protective peel off tape.
Setting the printer up was relatively easy with following the instructions. Installing the ink cartridges proved to be really easy as well. With that being said, I really struggled with getting the printer up and running. In the process, you are to print a test page and then put it on the scanner to calibrate the print head. I followed the instructions very carefully and got an error code that told me calibration had failed and to make sure it was clean. I did this and it wouldn`t let me use the same test page to try calibrating. It made me reprint the test page which takes four minutes. I tried this process 3 times in a row and then consulted the Canon website for assistance. After trying to calibrate again and it didn`t work again I figured I would just try to print anyways.
The image quality is stunning! I had received a sample pack of photo paper to print pictures and I was literally amazed. Word documents came out in good quality as well. The printer worked just fine without calibration success and I was extremely happy with what came out. I enjoyed the ease of printing directly from my phone. The PIXMA has very modern, sleek look (mine was red) and I really love the touch screen feature as well. Although the calibration was frustrating I was very pleased with this printer. And think it is a great value for home printing.
The Canon PIXMA TS9120 came in a large box with a picture of the printer. Precautions were taken by the manufacturer to ensure my product would not be damaged during the shipping process. There was, what I felt to be an excessive amount of the protective peel off tape.
Setting the printer up was relatively easy with following the instructions. Installing the ink cartridges proved to be really easy as well. With that being said, I really struggled with getting the printer up and running. In the process, you are to print a test page and then put it on the scanner to calibrate the print head. I followed the instructions very carefully and got an error code that told me calibration had failed and to make sure it was clean. I did this and it wouldn`t let me use the same test page to try calibrating. It made me reprint the test page which takes four minutes. I tried this process 3 times in a row and then consulted the Canon website for assistance. After trying to calibrate again and it didn`t work again I figured I would just try to print anyways.
The image quality is stunning! I had received a sample pack of photo paper to print pictures and I was literally amazed. Word documents came out in good quality as well. The printer worked just fine without calibration success and I was extremely happy with what came out. I enjoyed the ease of printing directly from my phone. The PIXMA has very modern, sleek look (mine was red) and I really love the touch screen feature as well. Although the calibration was frustrating I was very pleased with this printer. And think it is a great value for home printing.
Written by a customer while visiting usa.canon.com
Customer Rating
5
Amazing modern printer, Love it!!!!
on September 30, 2017
Posted by: Christina S
from Philadelphia, PA, United States
From first opening the package, I loved the way everything shipped securely. The product was wrapped very well and super easy to setup. The color red is such a nice pop of color in my home office. The first feature I tried was wireless print which did take longer than expected to setup but the results were worth it. I downloaded the cannon app on my phone so I can, print in seconds. The touch screen is very nice as well. I totally would recommend this to everyone, my sisters are all going to get one. Overall I am so happy I have this item and I find my self printing several times a day and it's so so easy. I should mention I was sent a free sample to use for this review...
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Sleek and convenient all-in-one printer
on September 29, 2017
Posted by: Shagufta V
from TX
I definitely recommend this printer if you are looking for an all-in-one printer that is simple and easy to use, while also providing great print image quality. I received a free sample of this printer for providing an open and honest review of the product. The printer was packaged very securely in the box and it is very sleek and aesthetically appealing. The red color was a fun bonus to add some color to my home office. I don't consider myself to be super technologically savvy, so thankfully I found that the setup instructions were simple and easy to follow. Setup took me about 1 hour, but this was with distractions from my kids. Connecting my laptop and smartphone to the printer was a breeze with the included instructions and I was able to start printing right away. The quality of the printed images seems to be very close to the actual colors and the quality of the photos was excellent. Printing from your laptop and smartphone is very easy and the printer worked seamlessly with my iPhone. Even my children were able to print pictures on their own. The wireless capabilities were overall very convenient, however the printer has an auto shut-off after some time, and it does not automatically turn back on when you try to print wirelessly. For scanning, the printer allows you to directly send the scanned documents to your smartphone, which I found very convenient when trying to get work emails sent. The only issue I had while using the printer was that although the paper tray expands out to catch the printed pages, the tray fails to retract back in on its own after use. This seemed somewhat awkward, as it left the paper tray sticking out from the front of the printer and could easily get snapped off. The device itself is very quiet when in use and print speed seemed on par with most other printers. The touchscreen added to the ease of use and the print, copy and scan features were all accessible from the main screen. Overall, I would highly recommend this printer for its all-around capabilities and ease of use.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Posted by: alexmarison
from Chicago, IL
Verified Purchase:Yes
Set-up required much more time and patience than I had at the time, including some googling of error codes. But once it gets working, it works great. Haven’t tried every feature yet, but no complaints so far. Except an error code once that told me I was trying print to a CD, when I hadn’t selected such an option. Took a little before I figured out I had to change back to letter-sized paper – time I didn’t have again!
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Good value for a home office
on September 27, 2017
Posted by: Mel C
from Los Angeles, CA, United States
*The person who wrote this review received a free sample for providing an open and honest review of the product.*
This is a high quality printer with all the digital bells and whistles. The connection to the printer from my devices is streamlined and the printing happens quickly and easily. The paper output tray extends (and retracts when requested) automatically. It`s easy to scan on the flat bed and get the document right to your device. The printing is not uber sharp, so this isn`t really a printer for professional printing projects, but it`s a nice sized printer for a home office that requires color printing. And, I am glad to finally have mobile printing work from my phone!
Most of my critiques are minor and have to do with setup.
It took me a bit longer than it should have to set up, partly because of a few things missing from the instructions (I would say the physical set up instructions were almost thorough, but the connections setup was missing info), and because the cord was quite short I had to move around a power strip. I normally prefer toner-based printers rather than those with these types of ink cartridges, as they can get expensive and after time, require a lot of maintenance due to dried ink. [It`s also very digitized, and I`ve worked with an older model of a similar Canon for a client and it got glitchy after a few years, but it was still a workhorse.] The computer connection setup took a long time on step 3, and I wasn`t sure if there was a problem but it eventually completed.
The printer is working fine and efficiently for regular documents, however I encountered some issues trying to print photos. There is a strange step where you have to register the paper size in the back tray each time you use it, but the terms or codes they use are unknown to me -- I just guessed based on dimensions. Printing from my phone, the photo wouldn`t print. The paper went through but no photo. So I transferred the photo to my computer and printed it, but ruined a couple of pieces of photo paper because the guides on the back of the printer are incorrect as I understand them (maybe the iconography has changed), so I had the paper facing the wrong direction (the instructions on the paper container were incorrect as well -- the front/back should be reversed from what they tell you). The final photo print looks OK, as good as any home printed photo.
Most of my critiques I would have normally just given to the manufacturer but I was asked to give a thorough review for receiving the device.
Written by a customer while visiting usa.canon.com