Customer reviews from usa.canon.com
Canon - PIXMA TS9120 Wireless All-In-One Printer
Average customer rating
3.4
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
32
4 Stars
13
3 Stars
2
2 Stars
8
1 Star
19
60%of customers recommend this product.
(
41 out of
68)
Customer Reviews for Canon - PIXMA TS9120 Wireless All-In-One Printer
Customer Rating
1
DO NOT BUY THIS - CANON NEEDS TO RECALL THESE
on April 20, 2019
Posted by: tcraig92
never worked brand new. have to power cycle it every time to print wirelessly or usb. then the usb stopped working. reset it to factory. still nothing. can't connect to it any way or how. reinstalled drivers from canon. tried multiple computers, wires, no luck. it doesnt even make the device sound when you plug it in. windows doesnt detect any printer. complete junk. don't waste your money. im getting mine back. its no wonder they get sued for their printers. they can't make them right. BEWARE
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Posted by: SarahNino
from NY
Verified Purchase:Yes
I bought this few days ago not even a month loving it
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Posted by: Dawn54
from Pennsylvania
Verified Purchase:Yes
I absolutely love this printer. I realize there are bigger printers with more bells and whistles, but this prints fabulous pictures and fits nicely in my small office space. Love it!
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Posted by: Mipe
from Cleveland, WI
Verified Purchase:Yes
I bought this printer mainly for its ability to print on CD/DVD discs. It does a nice job of printing on CD/DVDs and the paper printing is very clear and easy to read. Great printer for the price.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Posted by: 512zorro
from Austin, TX
Verified Purchase:Yes
The printer worked just once after installing the necessary software from the c.d. provided. Now, the wireless connection no longer works. The wired LAN connection does not even work. I printed a network diagnostic, and one of the codes was "c-3" (I believe this means that it cannot find my IP address). To cut to the punchline, this printer has difficulty communicating with other devices, and the troubleshooting software does not seem to help.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Posted by: Georg
from Detroit, Michigan
Verified Purchase:Yes
All my Canon products are great. All of my Canon products are top notch.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
2
ok printer
on January 2, 2019
Posted by: kenned
from west coast
this is for Carl who said he could not print to cd or DVD .this printer does not have that feature ,you need a IP 7220 for that.its what I use. my wife uses this ts9120 for everyday .
Written by a customer while visiting usa.canon.com
Customer Rating
2
NOT YOUR CANON PRINTER "OF OLD".
on January 1, 2019
Posted by: ladyored1
from Florence, OR
Since the 1980's when I first started using a computer, my printer(s) were always Canon; none could compare no matter what the professional reviewers wrote. Often I would compare my Canon printed color photo or picture with someone else's non-Canon photo or picture, which was supposed to be "the best" color printer - and win - grudgingly. Usual excuse for the other printer was, "but mine prints faster"! Personally, I've always preferred quality to speed.
Now I've giving this TS9120 a failing score and to be clear, I am in the process of trying to find one with the Canon quality of old - great printing but NO problems. The problems with this printer are major to me.
I have many, many technical problems and machine failures with this one, even though the color quality is still excellent. But color quality is not as important - it seems - as the actual ability to print your project without paper jams, inability to "duplex print", or other error messages that have no relation to what I'm asking of my printer, and just general impediments to finishing the job easily.
The Canon ability to monitor my printer online doesn't seem to be beneficial, so this is my Review - and a complaint to Canon.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com