Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4 out of 5
4.4
(3,053 Reviews)
Open Ratings Snapshot
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product. 
(
2,200 out of 2,511
)
Best Buy Privacy Policy
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Customer Rating
5 out of 5
5
on March 28, 2025
Posted by: Danouel1
Gender:Male
Verified Purchase:Yes
Excellent produit et très efficace pour le tarte !
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
hygienist approved!
on March 25, 2025
Posted by: vivacious 64
Verified Purchase:Yes
[This review was collected as part of a promotion.] our dental hygienist commended the lack of buildup on my teeth at my appointments and told me to keep up whatever i was doing which was my phillips sonic and flossing. they last well too. this is my second and my husband is on his third.
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
Battery issues
on March 25, 2025
Posted by: bcks66
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good toothbrush, BUT the battery does not hold its charge and it has to be charged every 2 or 3 days.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
has great features and long life
on March 25, 2025
Posted by: Brff
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] second Sonic tooth brush and it works as good as the first
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
This product lives up to advertising.
on March 24, 2025
Posted by: Peanut Butter
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product lives up to it's advertising! If my arthritic hands are applying too much pressure, the sound it makes is easily noticeable. This keeps me from damaging my gums.
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
Easy Start can't be disabled!!
on March 24, 2025
Posted by: SFDO
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Easy Start feature has been an irritation. It has been impossible to disable it even though I've been using it for over two months, three times a day. I've tried the using the settings as described in the user manual but it seems to reset to the Easy Start mode every time I put it back onto the charging base.
No, I would not recommend this to a friend.
Response from philips.comBy Ourania Gianni, Philips Consumer Care, March 25, 2025
Hello.

Thank you for letting us know. Surely something is not going the right way, we would love to look into this with you and find a way to resolve it.
Please feel free to contact us through social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips) and [X](https://twitter.com/PhilipsCare).
Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page).

Hope to talk to you soon!

Best regards.

Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
Below average lifespan
on March 23, 2025
Posted by: lobo go
I really liked my toothbrush but it lasted just under 2 years before completely going on the fritz. It kept turning itself on at 5 in the morning and wouldn’t respond to any type of interaction to the point where i had to destroy it just to be able to get some sleep. Really unfortunate, I was hoping this would last me much much longer.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
on March 23, 2025
Posted by: old Paul
Verified Purchase:Yes
[This review was collected as part of a promotion.] Hi
as your paper inside the box, I register when I opened the box.
i should received a brush head, so far I did not receive at all.
Written by a customer while visiting philips.com
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